I am absolutely shocked and disgusted by the incompetence and lack of care shown by the Walgreens pharmacy on Palm Beach Lakes Boulevard in West Palm Beach. Yesterday I was released from Palm Beach Gardens Medical Center after undergoing major open-heart surgery for aortic valve replacement caused by bicuspid aortic valve stenosis. The hospital sent NINE critical prescriptions to this Walgreens location before my discharge so I could begin recovery safely at home. When I arrived almost 20 hours later to pick them up, I was informed only ONE prescription was ready. The other EIGHT had not been filled because they "had to order them." Nobody called me. Nobody warned me. Nobody attempted to transfer the prescriptions to another pharmacy. Nobody seemed to care that I had just come home from heart surgery and medically depended on these medications. After a major cardiac operation, medications are not optional. Delays can affect pain control, blood pressure, heart rhythm stability, inflammation, clot prevention, and overall recovery. The stress this caused me during the first full day home from open-heart surgery was unbelievable. What angers me most is the complete lack of urgency and compassion. A responsible pharmacy would have contacted me immediately, searched nearby locations, transferred prescriptions, or found some emergency solution for a recovering cardiac patient. Instead, I was left standing there being told eight medications were unavailable as if it were no big deal. This pharmacy showed absolutely no concern for patient care, communication, or basic professionalism. For anyone with serious medical needs, especially post-surgical patients, I strongly recommend thinking twice before trusting this Walgreens location with your health. read more

Saturday December 20, 2025 This is the season of good cheer but here at Walgreens PBL I experienced bah humbug & worse from the cashier. I got hit over the head with overt rudeness as this main cashier said I had too much stuff & that I had to move to the back cash register. I did so as her bad attitude could not rob me of my usual joie de vivre. Of course, like any shopper would, I immediately informed the manager, Manny, of this employees poor treatment & plenty of attitude. He owned it. I said I could have walked out but didn't want to leave all the merch & re-pick it out somewhere else.... I did get some Walgreens points for my shabby interlude with this worker. What is wrong with people these days? read more

Walgreens - D' $3.49 walgreens treats Ferraro Rocher dark hazelnut 3.7oz - Drugstores Near Me - West Palm Beach, Florida

Called to confirm if my prescriptions just sent over were in stock and would be available for pick up tonight as I was instructed to start right away. Tech confirmed. Less than five minutes later I get a call that one prescription is out of stock and I have to call the store that does have it in stock to pull it from them. Such a joke read more

the worst pharmacy ever! zero service or kindness. they put me on hold for 45 minutes and then disconnected me. They didn't fill my prescription right and 10 days later it still wasn't available and uncharged! People working there are a completely ignorant and acting like they hate their job and us!! unacceptable Walgreens !!! read more

Worst pharmacy I've ever had the displeasure of dealing with. I recently moved and switched to this pharmacy two months ago. They have given me nothing but issues since. They refused to fill my medication that I have been prescribed for over a decade. Their only explanation was "After clinical review and professional judgement, we have decided not to fill your prescription." The snarky pharmacy tech would not offer any further elaboration. He seemed to be getting a twisted sense of pleasure from denying me. There are so many other Walgreens in Palm Beach County. Do yourself a favor and avoid this one like the plague. read more

I hate this pharmacy. EVERY SINGLE TIME I HAVE A NEW PRESCRIPTION THEY SAY THEY NEVER RECEIVED THE ORDER. Every single time. My dr can send it in twice and they still say they have not received it. I am 65 and have never experienced such a hard time getting scripts filled. Twice, I have had out patient surgery and could not get pain rx until the next day. Their app will say a prescription is ready, but I go there and it is not. I can go on and on. One time a young woman there in the pharmacy was actually nice. The lady with bleached blonde hair is the worst. Like others, calling is a waste of time. Changing to CVS although it is much further from my home. read more

The pharmacy is the worst. You wait 40+ minutes in the drive thru line, tell them my D.O.B. and she goes to pull the meds. Then brings them over to the window but walks away to assist 3 other people in the store while I sit and wait longer! Just finish one person at a time and let us leave! read more

I don't even understand how some places stay in business. Horrible service and not existent customer service. Emails, calls and social media don't seem to make a difference. I will leave a very generous 2 stars only because the price on sale made it almost palatable. Clearly my expectations of doing a job correctly is far to tall. Asking for a response on fixing issues doesn't matter. As stores shutter, human interaction vanishes I guess we wait to see AI fix things or not. read more

I needed my prescriptions transferred from here to a CVS because they didn't take my insurance here...it took them 5 days to transfer them over. I would constantly be going into the store and calling, each time either no answer or I'd get a rude answer. Overall, they are extremely rude here and the customer service sucks. The first time I came here, I waited 15 minutes to be helped as there were 3 people behind the desk and no one else in line. Each time someone would come up to me and say "someone will be right with you", but it still took 15-20 minutes for it to be a 2 minute transaction. There was only one car in the drive thru at this time, so I feel someone could've easily helped me, and nicely. I don't recommend this pharmacy. read more

On phones on hold for more than 1-1/2 hours then they hang up on you. It's unbelievable. I actually had a friend go to the store to have them put my script back in stock. So I could order it at another store. I had already called yesterday to have this done. And it was not done. !!!!! 2 days trying to get them to put my Perscription back into stock. I even called with two phones. And the second phone I used. A half hour later I called. Is now saying I have one called ahead of me. Unbelievable. read more

I am from out of state. I came Friday august 5th to get some Affrin because I am not feeling the best, I arrived at 11:55 PM (close was at midnight) Cutting it close for sure, but i knew what i needed and would have been out in less than 2 minutes, given they checked me out fast enough that is.... The (excuse me if this is rude) fatter lady that was letting someone out yelled at me with utter disgust and disrespect that the store was closed. I am a 22 year old who works in the service industry and has NEVER left a review. Although this was outrageous. We will be calling in the morning, Update;; They just let 4 other customers out when i could have checked out right behind them. read more

Horrible horrible service the pharm Calyn won't answer phone EVER and won't talk to you in person never get anything correct and won't change their own mistakes read more

The Walgreeon at 2050 45 th street is horrible, Meaning the pharmacy you gonna be waiting in line for hours, Not minutes & If you call to speak with someone yes they will answer & Put you on hold for another 35 minutes or so, I am gonna be changing to another Walgreens they need to be on some kinda of timer to see how long they wait on their customers always have a line at least 7 cars regardless of the time of day & The walk in ain't no better. read more

This pharmacy is terrible. I've used it for 2 years and in the past 12 months they have not filled my prescription without issue a single time. Typically I'll call and they say it's out of stock and that they only get delivery's on Monday, until I keep asking a they special order for the next day. Today the app said it would be ready at 11am I called at 3 because it still wasn't and confirmed it would be ready by 5 because I needed to pick up on my way to something when I showed up at 5 the guy gave me attitude and told me he didn't know why they told me that and it would be 20 minutes. So I had to come back later than night and waste an hour of my life due to the complete incompetency of the pharmacy. I would give them a pass if it was once or twice but it's been 12 months in a row of failure to just fill a prescription without me having to call. Would recommend looking elsewhere read more

Not even sure how you "misplace" a prescription yet never remake and left me in pain for hours due to not receiving a medication I waited in line for 1 hour for. read more

The pharmacy is the worst . Slow , rude . Does not have enough people to help you . Pharmacist is also rude ( the man ) . Answers the phone after a 15 or more minute wait time and just puts you on hold again without saying anything . I hate this place . Will change and hopefully the next one will be helpful to their consumers . Does not even read more

I have never encountered so many issues at a pharmacy until I went to this one. I was denied my medication, argued with about my prescription, and for some odd reason they accused my doctor of not being able to write scripts? The same exact script they filled the month prior from the same doctor. They're unbelievable and refuse to do their job and send their customers on a 3 hour wild goose hunt of calling around instead of just doing their job. Love this pharmacy... not read more

The second you walk in they look at you like you're a thief.. first of all i use to work at walgreens and i know there's discounts on the walgreens book i went to go reach one from the front while i had a merchandise in my hand and the security guard was eye on me so hard. i'm just laughing in my head. i payed for my item and she tells me goodnight. this store is hilarious read more

I have never screamed so much out of frustration as I just did in my car because of the workers at this location. All of the workers in the photo center (except for Deborah and the other older women) are so f***ing moronic and/or lazy that I want to be a manager there just to fire them. I have been trying to get my graduation announcements (drafts and completed card) since mid-June. IT IS NOW THE END OF AUGUST. The red tones/hues of the same exact photos on each card have been different almost every time. *I order the greeting cards as proofs/drafts before dropping $$ on a full set of the same size card to make sure everything is right.* By the time the color finally got straightened out, I had to leave for 2 weeks so there was no sense in placing an order I couldn't pick up. But once I returned, I immediately placed my order and it said it would be done in 4 days mid-afternoon. After 5 full days, 1 whole day after the estimated pickup date/time, I stupidly assumed that my completed order would be ready. **I normally always wait for the confirmation email or check for it prior to leaving, but since it'd been over 30 hours past estimated pickup time- I didn't think there'd be a reason for it to not be done. Well guess what? THEIR PHOTO PRINTING MACHINE BROKE!!! They had no one to come in and fix their machine for about two weeks. I was told to order it from a different location if I needed it done so badly. So I did, a full set of 40. And the quality of their machine was so horrendous that when I brought in my proof of the exact same photos, and compared them side by side, the worker was astonished and said that this location (the one I'm writing about now) must have the newer machine. She confirmed that every Walgreens will have a slightly different setting to their machines, especially if they have the newer model. Once this location finally fixed their printier (ended up getting a new one according to multiple workers), I had to go through the whole color process again. (I couldn't just get these done at a different location because the closest other location with a photo card printer is 6 miles away, and when I tried to do it there, their color settings turned my pictures green.) And once they finally, finally fixed whatever setting. It was time to pick up the final draft to just make sure everything was working as it should be. When I go to pick up my order, guess what? There are black ink blotches all over the card and completely ruin the pictures. After showing the problem to the younger girl working, she acts like she couldn't care less and says if I want it fixed, I will have to reorder it. So as I go on my phone to do exactly that, she says "it won't be ready until tomorrow though because the existing orders have to be done first." It wasn't even 4:30 at that point and they only had 3 orders to complete- I know because I was looking directly at the screen prior to her coming to the counter. I was going out of town for the weekend, so I wasn't able to get my redo card until several days later. Went to pick up my redo card and wouldn't you know it, black ink lines across the top of my cards and random ink dots covering photos. When I showed the lady the problem, she said it was probably just how the machine read my photos. *The photo has less than 15% of black in it, so the photos aren't the problem.* She offered to reprint it immediately to see if it would happen again. The new card came out with no ink stripes across the tops, but there were still some black ink dots in other new random spots now. I just accepted the L and told myself that it is just getting all of its quirks out. So I placed my final card order to be picked up tonight so that I could still see the final proof before the big order I intend to place tomorrow. The estimated pick up time was 10:08, when I got there at 10:38, I was told (by the younger girl) it couldn't be printed and I'd have to wait until tomorrow. When I asked why, I was told that they can't print photo cards during the evening. How f***ing hard is it to turn on the machine, and just press three buttons. I have seen it done enough times from waiting to be helped that I could do it myself. Just admit you're lazy/don't want to help, and gtfo. It's not that she doesn't know how to do it either, she is one of the workers trained to use the machine; which I know from coming in so much and being told which photo staff can and can't do what. Overall, this has been so frustrating because every time it seems to finally work out, something goes wrong. I have wasted so much money at this point because I didn't learn until this week that you don't have to pay for your photo order if you aren't 100% happy with it. Had I known- I wouldn't have bought the terribly red-toned, green-toned, ink stripped, or ink dotted cards. read more

I have a prescription that I have been filling for 17 years. I am housesitting In another city and this is the only pharmacy that is told me because I don't live in the city I cannot fill my prescription. In all of the 17 years that I have been on this medication, I have never been told that they won't fill it simply because of my place of residency (30 min north). The fact that a pharmacy would allow someone to go without their medication with a legitimate written RX is mine blowing. I will never come back here again and I will be sure to report this to corporate, As I have been turned away as a customer for no reason at all read more

My friends mother went into this location today looking for Elderberry and was told by an employee that "other locations have a Hispanic aisle". As if Elderberry was a "Hispanic" only product. It was an incredibly biased and insensitive remark and Walgreens should do better when it comes to diversity training. read more

It took my shrink over a year to get me to finally convince me to try Adderall for my adhd that I've had since I was a kid. I don't like or trust pharmaceuticals so I usually refuse medications. Finally I submitted when things got really bad, and I agreed to try it for a week. So I got a prescription for just 30 days at a low dose. I went to pick it up and some blonde lady at the pharmacy gives me a dirty look and leaves for a bit. Comes back and says that they refuse to fill it, because my doctors visit was over zoom. I understand that some people abuse this drug, I watch the news too. But I'm not a college kid nor do I look like a drug addict, I'm a 41y/o professional. So to look at me like some junkie trying to score, just based solely off the type of medication is really insulting. Not to mention all the time they spent trying to get me to try this, just all seems like a waste. I transferred my prescription to Publix and it was fine. Btw it did help me and I glad I finally gave in. But to think, if it was up to them, I'd still be miserable. But on the assumptions and condescending looks and tone, 0 stars. read more

Horrible horrible horrible location! Every single time I go to this store I regret it. Walked in with a really bad cold to pick up medicine waited in a huge line finally reach the counter and the tech decided to walk away to bin medicine. Manager finally came to help I had to ask to be taken care of since the girl never came back to counter. Once he took my name he told me my meds were not filled! I just wanted my medicine so I could go home! This location use to be one of the better stores what happen?! My trip to Walgreens was about 2 hour wait. read more

This Walgreens is honestly scary. I've had to alert the manager of people passed out in their cars with needles hanging out of their arms on two different occasions. My car has been hit and the driver sped away and the manager told me "the cameras outside don't really work they are just there to deter crime." The pharmacy is a whole other story, youll have to wait in a line inside or at the drive through for at least 20 minutes. read more

I hate this place the workers who worked tonight have nothing professional besides it is not the first time that I go to that place and they treat me with rasism I speak Spanish and they can never attend me because I speak Spanish and even when I say it in English neither they try. Whenever I go, these two workers have a very bad character, it is a punishment to have to go to that place, if they do not feel like working, they should go home. What a shame that such poorly educated people work in this place. read more

Cross streets: Northwest corner of U.S. 1 & 45TH ST. Odd storyp Went to get gift bags. Kid rang up my order over $40 worth. I get home and surprise 3 items werent in the bag! I went back to the store to complain . No on had the bag . I get home made a complaint, no one called me back. A few days later I called the 800 again and no one called me back..Ive called the 1 800 2x since then and no body has called me back. Shouldnt have children working the registers read more

AMAZING service from the pharmacist who came out from the back to help me out then got my prescription ready for me fast I greatly appreciate you and all you do. Wish I lived down here would definitely be going to this Walgreens they treated me like family thank you. read more

Careless and very rude pharmacist - Hannah . Did prescription wrong and then lost the pills . Made customer wait 20 minutes to answer a question . Never apologized!! Extremely unprofessional . Needs to go to Ethics class. Worst pharmacy in town and friends had similiar complaints. They really don't care . Go elsewhere unless you prefer carelessness with medication prescribed. read more

Dirty store the only friendly staff was in cosmetics, but their big issue is the pharmacy. The stuff is rude and unfriendly and so is the pharmacist. They probably need a refresher on customer service read more

Pack of liars. The pharmacy department told me I had to go to a pharmacy close to my doctor to get my script filled; company policy. I live in the villages around the corner, my doctor is in Jupiter. I've consulted a couple of pharmacists, even those at other Walgreens, there's no such policy. Pharmacists control our medication, much of which is necessary to live a 'normal' life. At this specific location the department that control our medication is run by dishonest people; that leaves a bad taste in my mouth. read more

This Walgreens has the worst wait times. Every time I pick up my prescription I'm in line between 30-45 minutes and that's not an exaggeration. Unless you plan to clear your entire day picking up a prescription, I suggest you pick a different location or another pharmacy. read more

Worst walgreens EVERY single time!!!! Liars, lazy and the manager will talk over you when you try to discuss the issues. I was told specifically by the General Manager if I need "kid-glove treatment" I would need to contact him directly every time I had a prescription needed. I can't handle the lack of respect, the stupidity and laziness. Heading to CVS to try something new. Maybe one day this walgreens will care to read the MANY reviews showing the in-numerous amount of unhappy customers. read more

We are out of town and my daughter is sick. The staff here was super friendly and attentive, the prescription was ready when promised, and we got on our way in less than 5 minutes. read more

Wish I could do 0 starts. The customer service here is the absolute worst. Photo department takes forever to come to the counter and then they'll mess up your photos, my friend and I just waited 20 minutes for a prescription that she gets every month when there were easily 6 employees or more working in the pharmacy and nobody acknowledged us. When we did ask for help, we got attitude from the two associates at the front. read more

Now I remember why the last time I went here was 10 years ago! Walked in. One register open. 9 people in line. Walked out! See you in another 10 years - maybe! read more

After the pharmacist REFUSING to talk to me about transferring my prescription she had questions for me, for which she would not allow me to answer. She ordered me to sit in a specific chair and wait and would not let me wait for her; I had to ask my prescription questions of someone who was not even a pharmacist!!! Then she proceeded to tell me why she couldn't contact another Walgreens store to transfer my prescription. After insisting repeatedly (after 30 minutes arguing with her about what she DECIDED she did not WANT to do) that she call them, she finally called them and transferred it without any issue. In the process, about 15 people had to witness her monologue of hostility and anger. What horrible horrible customer service and personal values/character. Do not go to this store!!! read more

This pharmacy is the worst. It's slow, nobody works with purpose and to go through the drive thru is a 20 minute ordeal per car. Convince is the only reason why I still use it. There once was a guy who worked the check out counter who was sassy as hell and told me to "come back when you're ready to be abused" read more

Always have to wait a long time to pick up or drop off prescriptions..staff is friendly, but understaffed and always a long wait. I would go to another pharmacy if you can! I currently have been in line for over a half hour, this is the typical amount Of time I wait for here. I have never written a review before but felt so compelled, because this happens every single time I come to this pharmacy. read more

by far the WORST walgreens ever. I unfortunately live across the street and sometimes forced to go in. I finally stopped filling my meds there because the pharmacy staff treats you horribly - like your some criminal feigning for drugs-for something I have been taking for 10 years and getting filled at a walgreens. They are just horrible. This whole store is horrible. Do they really have to lockup body wash??? does management even exist at this store? read more

I love Walgreens, but I would rather eat the turd out of a Buffalo's anus than go to this particular establishment. No matter what time of the day you go, its always busy and understaffed. I go out of convenience and I use the term loosely, and I always regret going. If you must go to Walgreens, AVOID THIS ONE like incest read more