This pharmacy staff is very unprofessional. I don't mind waiting my turn, but when Pedro is working, he will take anyone he knows in front of you. Today, when it was finally my turn to pick up a prescription, Pedro took 2 other customers that walked up and started talking to him. He obviously knew the first couple and after chatting with them and answering all their questions, he took another man he knew. They were chatting and laughing, and Pedro was showing the man something on his phone. When he finally asked if I needed help, Pedro and the man were still carrying on their conversation. Because there was no privacy (the man was still at the counter where I needed to check out) and Pedro was still so busy talking to him, I finally left without my prescription.
Later I called to see if I could transfer my prescription to another pharmacy, and Lindsay answered. After she got my name, she got off the phone for maybe 3 seconds, then came back saying they had no record of me or my prescription, and that she'd already checked their computer, her email, her fax, etc. She was testy and unprofessional, and I'm surprised they have her answering the phone.
Go to CVS or Walgreens, or ANYWHERE else for your prescriptions. read more