First, lots of great employees. The gentleman in Deli was very helpful. Next the checkout lady, Kiki was fabulous- she went above & beyond. I wanted to purchased 4 packs of Mexican Coke cola, only had 1 available- but did have individuals. In order to get the packed price needed to speak to manager, Andre; he immediately arrived & curtly said NO. So, once he left Kiki mentioned she could check on her computer, which said 3 of the 4packs were available. A more competent manager should/could have been more helpful. Leadership sets tone- luckily for the customer it IS the everyday workers who are the most kind, knowledgeable & helpful! read more

Walked her from my office for lunch. Went to the hot food area and noted that they had a shrimp snack (not worth the $5 cost) five butter fly shrimp 5 potato wedges and a roll. Enough for a little kid. But I saw there was catfish. Ohhhh awwww but when I said I wanted that for lunch I was surely let down as I waited about 10 minutes for the clerk who went bin the back to get more only to be let down when she stated the fish wasn't even dropped (placed in the fryer) yet and didn't know when it would be ready. SMH! ITS LUNCH RUSH PEOPLE. I thought she had returned with fish as she had a box in her hand. Only chicken pieces. The deli manager I'm assuming that is who she was didn't even express anything to patrons in the line. She was In more concerned with the tenders that were in a hot box in the area. There were a lot of people doing nothing in this store. There was an older man who requested a half rotisserie chicken and the clerk looked at him like he grew three heads. Wow!!!! For a brand know for customer service this store falls short depending who's on site. The cashier and front line staff are always very nice and friendly. The deli area needs to do better. read more

They made me mad cause the cashiers are beautiful and the Publix experience is always a pleasure but bloody chicken served by a deli supervisor a shame read more

Publix - Raw bloody chicken served by the Supervisor of the deli I can't win Publix is beautiful and they making it trashy - Grocery Near Me - Miami, Florida

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Walking in to this Publix I've never been here before. I asked the person upfront where they have sardine. She didn't answer. The security wasn't very nice that was standing next to her. Public relations is very important to customers. I'm a Publix shopper and I'll never come to this Publix again. and I would not recommend it to anybody read more

Publix - Rude security guard - Grocery Near Me - Miami, Florida

Stacy from the Seafood Department steamed a piece of salmon and 4 wild caught shrimp for me today. She seasoned it with "everything". It was so delicious, especially the salmon. It was cooked to perfection. I picked up some mashed potatoes from the deli to go with it. I got 16 ounces because it was just $1 more than $2.99 for 8 ounces. I was a happy camper! read more

Publix - Wild caught shrimp - Grocery Near Me - Miami, Florida

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The deli section is super slow, if you order a sub it will take like an hour. The outside has tons of homeless and crackheads that will try to take your grocery bags if you get too close. Very unsafe area. read more

This isn't my fav Publix location as it's smaller and not as fully stocked as others. I've also had a few hiccups with some of my prepared food platters for my weekend events. It is however closest to my new place so I grab what I can when I can, and venture out for anything else I need. read more

Publix - Grocery Near Me - Miami, Florida

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One of the most spacious Publix I've ever been to, and the deli was massive! I came in for a pub sub. I remember getting a chicken tender sub with the works and getting it "chopped style" (mixing all the ingredients in a bowl, chopping it, then filling the sub bread). The staff were very kind with this request and got it done quick. Honestly, one of the best subs I've ever had! read more

The overall selection is very limited. The international section is limited. Some basic items aren't available. There are Very few registers open. The Employees aren't very helpful and are usually standing around. I've ordered subs dozens of times and they are never ready when I go in to pick it up an hour later. It's convenient because I live close by. Prices are high but it's downtown so I guess it makes sense. read more

We specifically stopped by Publix on the way to the airport to pick up some of their DELICIOUS subs! The store is in Oldtown Miami and sits directly across from a Target, Aldi, Burlington and Ross, along with other stores. Location is very clean and offers a variety of items at a reasonable cost. The service was top notch from the deli staff to the cashier! read more

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A Publix right next to the Brightline station!!! Hell yessss! I got it drinks, snacks and a sub! I also had to purchase something at the front counter and the staff was super friendly. My sub was made asap no wait and it was delicious. read more

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the absolute worst publix ever!!!!!! produce is always old when you bring it home and cut into vegetables or fruits their (rotten) expired or sitting on some shelve in storage most grocery bakery. boring never have what advertised in weekly flyer!!! so limited don't bother. its on its way out. i guess it go with the elements of people that shop here! flify in front of store and surrounding sidewalk with indigent people begging and making it fearful to even get near the entrance. then you might run into to them while in the store begging or cussing you!!!!!! most impolite personal (staff). don't shop here. don't shop here!!! read more

This is the little bitty Publix next to the parking for the brightline. It's functional but there is limited space so understand options may be limited as compared to the giant sprawling suburban publix. But I will say the staff here is personable from the checkers to the pharmacy. It's a good location to pick up one or two things, but I rarely do a full shopping. That being said the produce is well maintained, there's a good amount of "to-go" prepared fresh foods, and it's been a good experience over the past couple years it's been open. Lunch gets busy at the deli with all the office workers, so order ahead or expect a wait in line. read more

You would think with how expensive they are, they'd at least be good at customer service but you'd be wrong. I ordered subs online from their deli. They didn't have the order, so they sent me to the back of the line to wait, then they let a bunch of other people cut the line. I gave up after 40 minutes of waiting, it took another 10 to get a refund. read more

This store needs corporate attention, the deli and their customer service desk are broken

Cass at customer service was rude and un fair she would not give me my money order after I spent over $200 in groceries I will not be returning here read more

It's alright even small close easy reach to everything. Like cheap donuts, they have a lot a singles too most same as other Publix

This was my first time at this Publix. It failed me. Limited selection. Decent parking garage. Free for first two hours. Left without getting what I needed. No cookie cake. No whole wheat baguette. Small fish and sushi section. Lots of freezer out of stocks. Limited salty snacks selection. Two stars for not being the worst grocery store I ever visited. I went to a different Publix and got what I needed. read more

We are a local nonprofit who ordered deli sandwiches for our afterschool program. We ordered online 2 days in advance. When we arrived for pickup the order was not available and no one knew of it. When I eventually spoke with a manager (showed him the order, store # and address) because he didn't believe me. He arranged for a woman to work on the order to prepare it and advised that they would reimburse the purchase for the inconvenience. This was on February 12th. In reconciling our account at the end of February, we have yet to receive the reimbursement from Publix. The customer service was poor, even from the manager who found it hard to make eye contact. The sandwiches where rushed and looked rush, with bread broken and smashed and meat falling off the sandwiches. I've attempted call the store several times (4 to be exact) the phone rings infinitely no one will answer, but they will pickup and hang up the phone. This store was welcomed with open arms when it cam to the community. However the quality that we are accustomed to getting at a Publix stuff is not here. The definitely need a manager who has the ability to ensure fidelity and rigor of service delivery across the store. BTW, we still are in need of our refund. I will be visiting the store today. and provide an update to this review. read more

This Publix always has homeless lurking inside and out, has the SLOWEST deli department from any Publix I've been to, unfortunately it's the closest to where I live and the deli counter is always empty and good luck trying to find someone that is working there or that is willing to take that position to take your order, it's like pulling teeth. Drive elsewhere if you want good Publix customer service. read more

The people are the deli are rude and don't know how to do their job, I used to work at a Publix deli so I k ow what I'm talking about, they don't know what "sandwich cut" sliced meat means, they don't know what a "1/3" of a pound is, the guy that made my sub was incompetent as hell, there were two costumers in front of me and he LITERALLY took one hour, I asked for a tuna sub and he said he didn't have any, I had to go grab a container and when I came back he had one already opened on deck that he had used in the previous costumer.. the ladies have told me "go shop and I'll cut your meats" and when I go back they don't got anything and get mad cause they have to rush.. this is the worst Publix in Miami read more

Went in for a sub - one person in front of me. I move up to the counter to order once he's done, but no one acknowledges me or says anything. The person who just made the sub goes on to slice meat like there's no one else waiting. I usually get great service with Publix, but this was highly disappointing - I've never been ignored like this. read more

This fairly new Publix in downtown Miami offers a little bit of most of the options you are used to finding in a Publix supermarket. Prices are noticeably higher which might be due to inflation or location but yes significant higher to other comparable supermarkets. The layout is smaller but you can do all your groceries here without missing anything. They have a parking garage attached also. read more

This grocery store is in a very convenient location close to my house, walking distance. The staff is relatively friendly (most of the time). There is some staff that are exceptional. The hours are not ideal for late night snacks :) they close at 10pm!! And it is a smaller Publix so sometimes it doesn't have what you're looking for - for example they don't carry white ground pepper. read more

Not only am I in love with Publix cake but I'm in love with all the dedication, creation and love Fabien has put into all my cakes! I've gone to her for many years and she has never disappointed . I would totally recommend her whenever you have any celebrations! I'll definitely continue coming back for more beautiful goodies :) read more

Shay over at the deli department makes the most AMAZING sandwich for me ( pub sub but add macaroni & bacon) & I always make sure to look for her when I go. Thank you for being so kind, supporting my crazy order of a sandwich & making it amazing each time. read more

This Publix is very convenient and well stocked for being such a small location. The store layout accommodates for everything you can find at a regular size Publix. The staff is very friendly and the Store Manager listens to requests and stocks the store with the item you ask him for. Very pleased to have this location next to my workplace. read more