I was shopping at Publix when I asked an employee who was stocking the shelves if he knew where the roach killer was. I asked him in Spanish, and he responded with an attitude, "Sorry, I don't speak Spanish." The thing is, I had heard him speaking Spanish before, so I knew he spoke Spanish. I didn't make a big deal out of it and simply asked him again in English. Then, moments later, an older woman asked him in Spanish where the fruit was, and suddenly he was speaking Spanish to her and treating her very kindly. I have no problem speaking English, but the way he handled the situation was unnecessary. Don't give me an attitude and tell me you don't speak Spanish when I had literally heard you speaking it before, only to immediately speak Spanish with another customer. Unfortunately, this kind of behavior seems to be becoming more common lately, and it's honestly ridiculous. There was absolutely no reason to treat me that way. read more

I had a very disappointing experience trying to return a few items, even though I had my original receipt. The employees asked for the credit card I used to make the purchase. I explained that I no longer had that card because I had reported it after being the victim of a scam and was still waiting for my replacement card to arrive. I asked if they could either issue the refund in another way or provide me with a store gift card, as other Publix locations have done for me many times in the past. They refused and insisted that I had to wait until my replacement card arrived, saying that was the only way they could process the return.This was extremely frustrating because they clearly could have issued a Publix gift card instead. The lack of flexibility and customer service made for a very poor experience. read more

Ordered a cake at this location online and was very happy with how fresh and perfectly executed the design came out! It looked just like the picture and had no mistakes when it came to the personalization and flavors. read more

Publix - Drugstores Near Me - Miami, Florida

Mark from the deli counter did not provide great customer service as when ordering my sub I was treated with attitude and disrespect. I have been coming to this Publix for years and this is the first time I've had a negative experience with Mark. Please change out your deli manager thank you. read more

This is one of the best Publix in the Kendall area! I don't live by this area so I don't normally shop at this one. Yesterday I stopped & got a chicken tender sub made by Dani. It was made to perfection & a gentleman whose name I cannot remember atm helped me shop for beef steak! If I lived closer this would be my go to Publix read more

Publix - Chicken tender sub - Drugstores Near Me - Miami, Florida

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Really great service from the curbsid and excellent staff members, the cart runner do a well job.

I've had some pretty bad luck with this location my last few visits. I picked up an online order for live lobsters back in February and when I opened the box later that evening to cook them they were dead. I went right back to the store for a refund. That was not a pleasant experience as the manager was not even aware that his store sold live lobsters, I had to explain how you can order online and pick up in store. I finally got my money back after they re-weighed them. I tried again in August and ordered a couple of lobsters on line. I got the confirmation email that the say had arrived and the lobsters were ready for pick up. I go to the store and there are no lobsters anywhere to be found, no one can find them and I go home empty handed and my special evening ruined. Another time I bought a boston butt to smoke and when I opened the package the smell was of spoiled meat, gross. I went right back to the store for a refund and they told me I could grab any size butt for the same price. Nice. I grabbed a new, bigger one, opened it right in front of the manager to smell and it was the same spoiled smell, he didn't even want to smell it himself. Once again I went home empty handed. My wife does the weekly shopping and is happy but I'm 0-4 on my special trips. read more

This review is for the Bakery. Every time I have gone with a crazy cake idea and a picture they have been able to recreate my cake idea. Whether is for a hunting party, a Mexican theme or a girly flowery cake. I want to thank the two ladies that helped me last week, they were very nice and listened to my request the cake was gorgeous. Oh did I mentioned great prices and yummy. Thanks read more

Publix - Kate Spade theme cake - Drugstores Near Me - Miami, Florida

Ok, so times have changed and now we live with this COVID-19 that is a real test for all of us specially the food industry. My last review of this Publix was eight years ago and main thing didn't like about this location was the terrible traffic getting in and out of shopping center and it's parking hasn't gotten any better, but with chame of times will focus on business itself. This Publix is small and doesn't have a pharmacy like all the new ones, but generally has just about everything you need when out shopping for groceries, place is always kept very clean and there is never a lack of employees stocking shelves. Their seafood department is well stocked but most fish don't seem as fresh and probably frozen. Bakery is one of the things I love as they always have freshly baked Cuban bread and their pastelitos, donuts and variation other pastries are excellent. Staff at this location are always super friendly and always smiling no matter how much pressure is put upon them these days. Overall it is my pleasure to update my old review and credit were it's due. read more

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Lines get a bit long but store is well stocked and organized! Shopping carts are always picked up and not shattered around parking lot

Horrible manager he treated me very bad this publix is nice but the manager has a horrible attitude

This Publix is always hit or miss. Something's you get lucky and find everything you need and sometimes you don't. Parking into this shopping center is always a nightmare. Everything they have is on a smaller scale. I personally prefer to drive and extra 5 minutes to the Corsica Publix. read more

This is based on service provided at the Deli department. The quality of the products we all know it. Hence, the 2 stars are due to the service. I believe his name,al older man, is Jose. Maybe Jesus. I am not sure now. This was the experience. I placed an order online for two subs: One Chicken Cordon Bleu and one Mojo Pork. I wanted all of the veggies on the side, no mayo on the Cordon Bleu and honey mustard on the Mojo Pork Sandwich. (I am attaching a picture of my order). When I arrived, although the order should have been ready, the employee had just grabbed the receipt. But that's ok; I am able to understand that. They were probably very busy right? He struggles to read/understand something for about 2 mins and then I approach him letting him know that most likely that was my order so I could explain it to him. So I did. First, he did not understand what I meant by all the veggies on the side, as the veggies for both sandwiches in a separate container. They have done this for me a million times at different Publix Delis. I told him to please try not to get too much of the skin/fat of the Mojo Pork; when I bite into those things..ughghh. Then I told him about the sauces I wanted and stepped away from the counter just so he would feel more comfortable. After a while I give him big thanks with the biggest of smiles, I'm not a rude customer at all, and left the store. When I get home both the sandwiches had mayo, lots of it; no honey mustard on the Mojo Pork sandwich and about half the meat portion was only skin/fat. Really? I did not go back for at this point I was starving and the whole point of ordering online is to get the food faster. Never, ever, going back to this Deli. I normally get about two sandwiches weekly; for sure it won't be happening at this Publix. So crestfallen; I had to write about it. read more

Publix - Everything about my online order was wrong. Jose was the person preparing it. - Drugstores Near Me - Miami, Florida

Its a Publix just like any other. What's worth writing about is their employees. Everyone I've EVER encountered here is so friendly and so willing to serve and help you with a smile. The deli workers that give not one, but 2 or 3 pieces of whatever you're buying as they're cutting it; they don't have to do that. The bakery lady that when I asked her to slice up a loaf of bread she did, but noticed it had too many holes, so decided to grab another one from the back and slice that one so I wouldn't get the one with so many holes. Again, she didn't have to do that! I wouldn't have noticed till I got home. And the cashiers that tell me what's on sale and look for coupons in their little mags to scan them for items I might have. Nope, they don't have to do that either. I should be the one trying to save $. And lets not forget the guy that always fills up a balloon for my son so I can shop in peace. Priceless! Truly great service! read more

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I just came out from this publix, I needed to return these items (total cost according to the system $20 and change) and the manager JENNIFER simply said to me to come back tomorrow morning when another manager is in charge. Reason given: the amount of return was "too much". Really? For those checking my profile know that I'm hard to rate 1 star unless something really bad happens or stupid (like this right now). Make sure to remember this name JENNIFER, for her $20 is "too much" for a Publix under her supervision as a manager. Next time I will take a picture of her to post it. I forgot it, and they already closed for today. Good night fellas read more

Publix - Medicines - Drugstores Near Me - Miami, Florida

Staff is friendly and store is pretty nicely stocked. Cold cut selection on the isle (not the deli) is pretty bad. Missing all the best choices and brands and not cause they are out but cause they don't even carry for some reason. Hot food choices are pretty good but staff in deli is always arguing between themselves about personal matters and looks like they avoid helping people just so one of the others can. Also missing baggers. Either the cashier has to bag your stuff or you end up doing it yourself. A little frustrating especially when on your way out you usually see a few employees that are supposed to be bringing carts back on their phones outside or talking to friends. This location is right next to my house but most of the time leads me to go a little further to the next location on 152nd and 157th. read more

I come to this Publix almost everyday for the past 12 years everyone is friendly and helpful except for one of the elderly managers with Purple hair named Maria. I stopped saying hello to her since she made such an effort to ignore me and look the other way every time I would try to say hello, she might be burnt out and ready for retirement. As for the Bakery!! This is probably the worst bakery in the history of bakeries. No variety!! Same cakes, same crap. They constantly change the dates on the sticker price to make the items seam fresher than what they are. Not the first time I buy a molded dessert. Nothing is fresh everything is frozen. Needless to say I'm an unhappy Publix customer. Shape up Publix it's embarrassing. read more

I love this Publix. It is always clean and the staff is always very kind. Additionally 90% of the time they have what I need and are rarely out of stock. My favorite thing is the free kids cookie! My LO truly looks forward to it and the end of our trip and the staff is always so warm when they're greeting her. read more

This store is super nice, I love it. The staff this store is very good, it is always very clean, very tidy, especially the staff they are very friendly, you feel well received, cared for, they always have a smile for you. read more

I went to the deli section to get a cordon bleu sub and Felicia made my sub and she was so sweet to me, I like for good service to be acknowledged and of course the sub came out tasty. read more

I come to this Publix at least once a week because I have to kill some time while my son is tutoring. They only thing disappointing is there parking and there bathrooms. I have never been to a Publix that has been dirty or is lacking any products that I'm looking for. There is always a manager at the front of the store greeting you and they are always eager to help you find whatever you are looking for. The bakery is one of my favorites today I saw a few new things like cookies that were made at there bakery that are vegan.. Love that they have so many publix brand products that are organic as well as affordable. They also have great recipes around the meat department that are quick and convenient. Shopping is definitely a pleasure at Publix. read more

This Publix is a little smaller than the newer ones, but I love it. It doesn't get as crowded and its always clean.

This Publix is the Stepford Wives of grocery stores. I know that Publix strives off of good customer service, but this store knocks it out of the park. There's not one employee that does not greet you or offer assistance. I've had team members actually stop what they are doing to walk me to the product I was looking for. Now as for the inventory I don't really care for what they carry at this store in particular and the layout is odd. I do come here often but only because my sister lives in the gated community across the street. I will continue to come here not just because of the convenience but because of the employees. It's important that they know they make a difference. read more

I really LOVE this Publix. The people are extremely friendly and helpful. They give you that one-on-one experience. When you come here, it's like being inside of the Publix commercials. You'll love it. I might be considered biases because I've been coming here for ages, but the people here are awesome!!! read more

Yes,there are newer and larger Publix stores with better parking,but in my thirty -one years of living in this area,pre and post Andrew,I have never been to a Publix with a nicer,more helpful long- lasting staff. From Maria to Mavis to Harry to Faith,this Publix family has become a part of our own. read more

This Publix used to be so much better. I come here because its the closest to me but lately they have let me down. I have not been able to get fresh cilantro or parsley the last 3 times I have been there perhaps they need to take a look at the produce department at WD...hmm just a thought! The best part about this Publix are the employees..always super nice and helpful. read more

this store has been around even since before Hurricane Andrew and yes there is a huge generator in place and ready to go ever since that crazy experience! it's what you can expect from a Publix store... clean... nice/friendly staff... organized maybe not as cheap as the competition but certainly the higher standard is apparent read more

Standard Publix a tad on the older side. Staff has always been friendly and willing to help or answer any questions that you may have. Bought a Reese's peanut butter cup here once and opened it on the way to car and it was nasty!! The chocolate had white spots on it so I went back into the store went right to customer service and I didn't even have to say anything the young lady working said is it bad I said yes she said go get an other one and that was it. Sweet and to the point!! read more

This Publix is one of the best between Country Walk and 8th Street. The staff is always friendly they even remember all 3 of my daughters names and have seen them grow. They always go the extra mile and provide service with a smile. read more

Every employee here is amazing. They walk you to any item that your looking for and let me know about any sales that are going on. I asked the bakery to make an anniversary cake and she did it that morning, no complaints that I was ordering it last minute. I will definitely shop here again. read more

This Publix has at least 345 people in there wtf.The parking sucks and the place is completely dirty.The bathrooms need to be fixed immediately this Publix is small and it's disorganized in a plaza that has so much. read more

I've been to many different Publix locations throughout Miami and Florida, and I have to say this location makes the BEST chicken tender subs!! None the less, every single one of my friends, family, and co-workers agree with this! read more

I enjoy this publix because of the employees I love how publix gives jobs to those who have disabilities they do a wonder job always asking if you need help I have another publix store closer to me but I rather drive here read more