We patronize Harris Teeter for convenience, Publix for customer service. Everyone is very courteous and will go out of their way to help you find whatever you are looking for. Very clean, well-stocked and the fruit is not bruised and beat-up as we find at other grocery stores. Do like their deli department. Have sandwiches made to take home. Hot line and a hot fried counter. Both with well prepared selections. Our go-to grocery. read more

Has anyone else noticed the fried chicken has changed? No longer the heavy crunchy fried batter that has always been almost a trademark for Publix. Now the fried chicken is like any grocery store fried chicken. read more

Picked up fried chicken today for Dinner. Got home and opened to overcooked , burned and dried out pieces. Also a mystery piece of whatever. Looked like A piece of chicken back. Can't wait for Costco to open up the highway. Very disappointed. Not the first time either.. but will be the last! read more

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AWESOME shopping experience every visit. Delicious seafood and helpful fish tips always available. Scrumptious sushi!! Always enjoy their chicken tenders from the deli, subs above par and wings are good too. LOVE THIS STORE. read more

The wonderful aroma in the bread/pastries section in the morning's just sends me into another dimension. I can image myself slathering butter and jam on a roll and enjoying it right where I stand. It's the place to be at 8 AM read more

Horrible customer service in the deli department, it's actually non existent, two people behind the counter completely ignored me, they don't want to work, they are there only to collect their pay dirt but hate putting in the work, bare minimum is what they are looking to do so sad to this in a company that pride themselves in customer service. These women were grown women as well, I can't say "oh they are young they don't know any better" one of them was at least in her 60's and the other one in her 40's or 50's I would say. SHAME ON THEM and shame on Publix for hiring these lazy people. read more

Publix watch out - Wegmans Fall 2026. I placed a fruit platter 24 hrs before pick up. The next day I realized I needed to change the pick up times, 2 hrs earlier. I called the store, waited, they came back to me and said they couldn't find the order. I told her it was ordered online, placed on hold They came back and said they found the order but wouldn't be ready til 5. I asked if I could get it sooner. She would ask the produce dept. His response was they couldn't do it sooner. When you do an AI search on Publix, it says "top tier customer service". Top-tier customer service would have been your order said 5 but I will have it ready at 3. Did they just find the order? Positive side the fruit "should be" fresh. Update: I went to Publix at 4:45 to pick up the platter. I looked on the receipt (and received an email, I wasnt home to check email), it was done at 3:30, but because I didn't check my email's I wasted time in Indian Land for 1:30 minutes. Why this is frustrating to me is I live 14 miles away from Publix, I had an appointment earlier in the day in Indian Land. Two trips, 14 miles one way. read more

Great place to shop, reasonable prices, good sales, clean, fresh veggies are great. Sushi for $5 on Wednesday. Easy access.

It's Mardi Gras Time!!! and, And, AND I'm feelin' fine THANKS to Ms. Brandy in the Bakery, along with her comrades, baking "King Cake Season" possible here at home away from home, in La'caster, SC. and, And, AND I know King Cake as I'm married to a Cajun Lady "outta" St. Charles Parish, Louisiana. Laissez Les Bon Temps Rouler! read more

Best food of any supermarket. Always fresh. Meat and Fish departments are incompatible. The Deli has the highest quality food, Service is impeccable Ambiance is always typical of a grocery store and always bright and very clean read more

Great shop today at Publix. I feel bad that I had already done almost the entire shop already at Aldi and Lidl, but there are simply certain products and certain brands that I can only get from Publix and that's what happened today. Produce department was excellent and I found fresh ginger. Wine department was great and I found the cooking wine we like. And the dairy department had the yogurt that my wife put on the list. Yeah, prices tend to be just a little higher here and there at Publix, but I find the quality is excellent. (Publix Subs are the bomb.) [Review 10769 overall, 537 of 2019.] read more

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Publix prices have skyrocketed while the quality of its produce and service (especially at the deli counter) have spiraled downward. You can't even buy a good head of lettuce. A jar of pickles is $9. Management claims to have shared the complaints with corporate but the complaints fall on deaf ears. Publix is benefitting and profiting by the huge influx of people moving into the area so they don't seem to care about anything but increased revenue and profits. read more

This is our go to Publix as they are reliable, clean and have great customer service. The location is large, the parking is plentiful and the lighting and openness of the fresh produce area is great. I had a unique experience with Publix that initially almost deterred me from patronizing again. We had a college send off event for our daughter and I ordered my sandwich trays online via Publix website. I was extremely particular and careful in placing my order making sure to choose the proper cheese and bread and meat (Boar's head). I added notes and more. The event had guest arrive well before the start time so I sent my husband to pick up the order using my lastname. He arrives and was told there was no order for me (mind you I ordered the day before with a pick up time for the current day). He was given the run around for about a hour while we have guest waiting. They found the order mysteriously and made it, when he arrived I noticed it wasn't the bread I ordered on the sandwiches nor was it the right meat for some (just all wrong). Instead of sending him back to the store, I called to share my dismay. *This is where they won me back* The manager apologized and was accountable for ignoring the online order the day before. He immediately asked for our address and hand delivered a new platter of sandwiches made as I ordered, threw in a 1/2 sheet cake with (Congrats Grad) on it and brought a veggie tray over. That is what you call above and beyond customer service. I planned to just share my thoughts and didn't want anything in return so it was a true surprise. Again our GO to Publix read more

This is the closest Publix to our home and it as an excellent store; however, I rarely shop here due to the gauntlet of Harris-Tetters surrounding it. When I do, I pick up their famous fried chicken. Although I'm a long time Harris Teeter customer and fan, I do appreciate the customer service at Publix which by the way is probably a bit more attentive. Both however, are superb. I have found though that the Publix stores are more consistently so across the board from store to store. I am thankful to have both stores in Charlotte. read more

Best grocery store! We have been going to this location for the past 4 years and we never had a bad experience. Workers are incredibly kind and helpful. read more

Thank You Bakery Dept! Our son 21st Birthday Cake...Amazing. Brought in picture from Instagram & worked with us on details and pricing. Top was peanut butter & Jelly and Bottom Lemon both w vanilla cake read more

Publix - Publix@Indian Land - Grocery Near Me - Indian Land, South Carolina

This location would be 5 stars if their produce and meat where just a bit higher. My pork (especially) but sometimes otherwise goes bad before dated. The produce is good on flux (but sometimes had mold). Just check your berries and meat before cooking and otherwise, good as gold. Usually in stock and willing to make refunds. Have never had a complaint with customer service! Always a pleasure read more

I went to the sub area to get a chicken tender salad like I always do and the Hispanic short girl with black hair seemed to be confused about what I was getting she didn't feel like making it and walked around the counter to tell me to get a premade one instead. I don't want apples, raisins, and nuts in my salad. There has never been an issue making it in front of me until today. So I just didn't order anything because she started getting a attitude and talked over me. My fiancé tried to get one of the vegan sub options and nobody knew what was on it... this location got some work to do read more

Clean, always well stocked and friendly staff. I wish they had a better assortment of GF items since my husband is newly GF.

Huge publix. I've been here a few times and they are never super busy. They are always helpful. The store is clean and they have more options than most. My favorite part is the free samples of their fresh sushi. :) read more

Worst customer service I ever experienced. Stand that deli counter 5 minutes while 4 employees walk back and forth doing nothing. Attitudes are horrible. Worst grocery store chain Ive ever been. If you want over priced products and unprofessional customer service I guess this is your store. read more

Great prices and friendly people. This is a safe and enjoyable Publix to go to. There's always someone to walk you to your car

Excellent customer service quality meats and produce shop there first. Always friendly and helpful and will order a special item theye don't carry read more

Absolutely impressed with presentation of product layout, and the store employees, right from the manager Ken, to the baggers. Not to leave anyone out, this includes each section, and department employee. This store is representation as to how all stores should look, and how employees should represent the store to which their employed. People don't say Bob was bad, they relay the name of the store. I have great respect for employees that take pride in how they are there to represent a company. Kudos to Publix for a successful employee atmosphere that is relayed to the customer. A happy and satisfied customer is a commited customer. Thank you. read more

I've been a Loyal Publix customer for 30 years in South Florida. So when I moved here and found out they were finally coming to South Carolina I was thrilled! My favorite department is the bakery! The mountain bread is very delicious as are their cakes and pies. When ordering trays for gatherings they are efficient and professional. The trays I've ordered over the years have all been a hit! Highly recommended! If for any reason you need to return something it's hassle free. All the employees are so helpful, courteous and friendly! They even walk you to your car and unload for you. Who could ask for anything else? I will continue to shop at Publix. No place compares to them! read more

I grew up on Publix and even worked as a bag boy/cashier at a few in Florida, so there is a little bit of sentimentality that comes with this territory. Though this location is a bit of a haul all the way from Charlotte and may not be practical for your run-of-the-mill grocery run, it's nice to see this familiar brand come close to home. Located off of 521, the usual gigantic parking lot with lengthy entrances comes with this SC location. Rather grandiose entrance as you wind in and around to get to the main parking spaces. This seems to be the theme with traffic coming off of the busier roads though. You've got all of your normal Publix suspects - great bakery, subs from the deli, nice produce, and all of the other necessary varietals. I do agree with others, though, and find the layout just a little odd. Upon entering, the produce section seems a little crammed in front of the bakery and deli. You have to round a pretty tight corner near the wine to access the backside of the aisles. Not a huge problem, or even a problem at all, but just something unusual knowing Publix stores. Could be a bit of a problem for Thanksgiving or other holiday shopping days/weekends. Though a small thing to note, the Publix brand yogurt with fruit on the bottom is awesome. Still the same since I can remember. All in all, glad to see that this brand of stores is making it's way up to our neck of the woods. read more

Very clean store and extremely helpful staff. I love the variety of products from fresh produce to quality meats. The customer service is one of the best in the Charlotte area and the prices match the quality you receive. Since this location is close to my home, I will definitely make it my first stop to shop. read more

Publix - the front of a publix store - Grocery Near Me - Indian Land, South Carolina

I love Publix, I always have. I lived in Florida for a few years when I was a kid and remember always getting Publix Cuban subs and hitting the beach. If you want a GREAT Sub, this is your place. Otherwise, it's like walking into your Grandma's house to grocery shop. Every single employee that walks by you, acknowledges you and asks if you need help / how you are doing. The deli counter is staffed by some excellent people, always extremely friendly and helpful. The bakery is full of some super kid-friendly ladies who wait while my kiddo says shyly, "May I please have a cookie?" and then wait for her to decide whether she wants sprinkles or chocolate chip. They are always helpful in slicing a loaf of bread for us or even cutting a loaf in half and selling us half, as we rarely need a whole. A man in the butcher area and a woman (Monica) that samples things in the deli area know my daughter and I - always make mention of her often self-chosen outfit or ask her about her stuffed animal. They are just SO FRIENDLY! Not a sour attitude in the entire store and that is such a refreshing thing these days. If you need amazing flowers, a great produce selection or extremely fresh meat - Publix is your place. If you want a grocery store where your groceries are loaded for you and everyone you see has a smile on, this is your place. Check it out for yourself, you definitely won't be disappointed! So glad we moved to Indian Land, Publix is the icing on the cake! read more

Super clean store and the staff is so friendly. Shelves are always well stocked. I love the Publix app. I order all my deli stuff on my cellphone as I leave the house and the order is ready for me when I get there. The bakery Dept. Is also fantastic. To top it all off, how can you beat BOGO? read more

I learned from an inside source months before it became public that Publix was coming to Indian Land. As a fan of Publix - I make it a point to shop at a store whenever I'm in Atlanta or Orlando or Ft. Lauderdale - I couldn't contain my glee. I would drive past the build site on a frequent basis, watching the progress, and counting the days. October 26, 2012 could not arrive fast enough. Since then, I've been a frequent and loyal shopper at the Publix. No mean feat, considering I live no less than 5 miles from here. What sets Publix apart from its biggest competitor, Harris Teeter, is their focus - laser-like and razor-sharp - on customer service. Here are some examples of the beyond-the-call-of-duty customer service I have personally experienced at Publix so far: 1. The day before Thanksgiving, I went to the bakery hoping to pick up a raspberry chantilly cake. They were all out. I asked the bakery manager if more were going to be made later that day. She informed me the only ones being made that day were made-to-order cakes, and she was planning on filling 4 orders, but she would add my request and have mine ready later that day, by 5pm. I didn't even have to place an order. By 5pm, as promised, my raspberry chantilly cake was ready. Try getting Harris Teeter to do that. 2. I only wanted one pound of London broil. The butcher offered to take the shrink-wrapped cut (it about about 2 pounds) and cut it down for me. By the way, the meat department will sell you a cut of meat however you like. If you see a nice ribeye, but it's a few ounces too big, no sweat, they'll cut it down to exactly the size you want. Try getting Harris Teeter to do that. 3. My wife asked the guys in the produce section if they'd core a fresh pineapple for her. Sure, she could have picked up some pre-cut pineapple slices in the refrigerated section, but she liked the look of this pineapple and wanted it sliced. A few minutes later, a cored pineapple, per her request. Try getting Harris Teeter to do that. 4. My daughter loves to pay a visit to the lobster tank. Don't ask me why, but she's obsessed with the lobsters. One evening, the very nice man behind the seafood counter asked her if she'd like him to take one of the lobsters out from the tank so she can touch it. Man, she could NOT contain her excitement! Try getting Harris Teeter to do that. 5. Unlike other grocery chains that run weekly specials, only for you, the customer, to show up to a store full of empty shelves because they're too lazy to restock, Publix guarantees that what they have advertised on their circulars will be on their shelves. I haven't seen them fail once. But you bet your ass I've seen Harris Teeter pull that shit on me several dozens of times. Yes, I'm giving Harris Teeter grief, and it's not hard to see why: they're the top dog, grocery-chain wise around here, and with the exception of the Taj MaTeeter, you'll always get shitty service at any HT around town. The only grocery chain in which I'm treated like something more than a patron to fleece money from is Trader Joe's. Publix pays great attention to major and minor details, and their focus on customer service is what makes them my favorite grocery chain. Sure, they're just as pricey as HT, but with more and more Publix stores making their way finally into the Charlotte market, it won't be long before the word spreads that you'll get yourself a far better shopping experience, and be treated like more than just a customer. read more

Hands down the best customer service I have experienced at a grocery store. I ventured down to Publix to place an order for my son's birthday cake (after multiple sources raved about their bakery). I was immediately greeted with a "hi, how can i help you" and was directed to the party planning station where a woman sat with me and tended to my birthday cake needs. When I went to pick it up, I decided to do some shopping as well and every worker, I'm dead serious, every worker that made eye contact with me, smiled and said hello. At one point, I couldn't find the bread, and someone walked me all the way to it. Despite the fab customer service, it's a bit of a hike from the Ballantyne area and a little pricier than the local alternatives; my everyday shopping needs will continue to be fulfilled by HT or TJs. However .... My daughter's 1st birthday is coming up and I will definitely be back to order another cake! read more

Indian Land store: I love their customer service; no other grocery does the same in my opinion. Their bakery is superb! Their produce department needs a lot of work. So often I go in there and produce has not be restocked. Many times, packaged produce needs to be removed as it's expired. Deli: Differing opinions. Ordered a special fruit/cheese tray one time. Was not ready as requested. When it was prepared, the fruit on the platter was inedible. Salad bar is often not available at times posted. One time, had to mention the lettuce set out was disgusting. Have mentioned a number of times, but don't see any changes. read more

Publix itself is amazing and so are the employees. I have NEVER had a bad customer service experience and the quality of products is always great. The pharmacy however is an entirely different story! I have had 2 bad experiences there- the same tech has lied to me twice about why my prescription wasn't ready when promised. He is rude and provides horrible customer service. We tried to talk to the pharmacist about this but she didn't seem to care either. Unfortunately, that means we changed to HT for our pharmacy, decreasing the trips we make to Publix. The poor customer service at the pharmacy has cost Publix most of our business. Hopefully they can get it together in the pharmacy and we can go back to them as we LOVE Publix itself! read more

Publix is friendly, clean, and organized. Great produce and meat! Large seafood selection and organics, grass fed, even wild game. Great store! read more

This may be a supermarket but it's truest a pleasure to shop here. The bakery items are always fresh, taste amazing and are beautiful. The meat counter kid very helpful when I'm looking for specific cuts and will order if they don't have. They I'll even break packages if needed! read more

Great Bakery from wedding cakes to pies I would put Publix bakery up against the expensive name bake shops and Publix would win hands down in a taste test. read more

I prefer shopping at Publix over other chain grocery stores; the employees are always so pleasant and they have good prices on a good variety of things. HOWEVER, the soundtrack of music the store chooses makes me want to jab my eardrums out with the chopsticks located on aisle six. The music is incredibly depressing; imagine Jewel and Celine Dion gave birth to a dying puppy. Otherwise, the store is great. read more

This is the closest publix to me. The employees are always so willing to help you and are friendly. The store is always clean. The Customer service here is the reason I shop here. I enjoy shopping at this location. The bakery staff is second to none omg at the displays they have and not only are they eye catching but tasty. I will pay more for my groceries to feel like I matter and not to feel like I am a bother. Thank you publix. This location is a great place to shop. read more

Store is always nice and clean. Customer service is at the highest level! I ordered a sub tray and cupcakes for a party I was having and they made it so easy and customized to my liking even if it wasn't part of the menu. When picking up, the representative helped me pick out sides and other items I was looking for. Love publix!!! read more

Very friendly service staff really helpful they will even help u carry u r stuff to the car