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Publix Super Markets

3.7 (72 reviews)
ModerateGrocery
Open 7:00 am - 9:00 pm

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a receipt for a publix

Roxy from customer service has a nasty attitude. Lines down the aisle and she's at customer service desk doing nothing to better customer experience and initially refused to assist until o refused to go stand in line down the Aisle with 4 items ! Very rude! She shouldn't be the face of customer service

Front entrance
Bruce K.

I love Publix. Having lived in South Florida for a decade, they were the "go to" shopping experience. Friendly service, great selection, reasonable prices. And now they've come to the Greater Charlotte area, bringing their excellent products with them. Here's something different. They don't have the usual cart corrals out in the parking area that annoyingly take up an otherwise perfect parking spot. They've put the corral into the concrete with a single lane. It's not as large as the ones you'll find at Wal-Mart or Bi-Lo or Teeter, but I think it's classier. This store, as they all do, has a superior produce section and their frozen aisles seem to go on for miles and miles.

Too early for cupcakes?
Carolyn L.

I'm overall happy with Publix. Loved their bakeries and crazy about their subs. I get excited when I see their selections in their veggies section.. So much option and very fresh.. The butchers are great and a few seafood options. I do notice their prices are higher than Bi Lo.. I don't really shop at Harris Teeter so I can't say if they are higher or lower. The downsize is they don't have store value card, point cards etc.. I hope they have something else that can help us save more. Meanwhile since my favorite Bi Lo is closing. I switch between Super Target and Publix.

Rifka C.

Be careful of your special order cakes! I ordered a standard design they offer, 10 days prior to my baby's first birthday. The decorator took zero effort to make this cake special or pretty. There are so many flaws! And, let's not even talk about Heidi in the floral department, and her terrible attitude. I've had several negative encounters with her, as I frequently go to Publix for my balloons and flowers, for all kinds of special days and celebrations. I will NOT trust Publix to make my special event cakes. And I can easily go to another store for my flowers and balloons where customer service is priority!

Open til 10 most nights!
Chloe S.

Sign #1 that I am getting older. I have a favorite grocery store. Yes...I have shopped many...Randall's, HEB, Super Wal-Mart & Target, Harris Teeter, Food Lion, Bloom (RIP), Bi-Lo, Fiesta, Safeway, Giant, Whole Foods, Central Market, Trader Joes, Sunflower. The list keeps going. All make me pine for Publix. Now we in the Charlotte area have a NEW, BIG, BEAUTIFUL Publix to enjoy. For those not familiar with the beauty of Publix let me wow you: 1. Double Coupons up to 50 cents everyday. 2. Free help to your car with your bags...they will never take tips. 3. Amazing deli sandwiches and Bakery. Seriously...ahhhmahhhzing. 4. Best selection of delicious store made sides ever. Try the southern potato salad. Better than my mom's....almost. 5. Seafood department to rival the coast. 6. A store that you enjoy being in- No flies, not sticky spots on the floor, no burned out lights, no broken carts. 7. FRIENDLY PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!! I know that they are not as cheap as Wal-Mart but they also seem to care about the people who shop at their store and the people who work there. I live 25 miles away and have already been twice. Harris Teeter has really let their stores go and now with Whole Foods and Publix moving in I hope that they step up their game. Can't wait for them to take over Charlotte. May the best store win!

Kelly M.

Usually I have no problem with this Publix, but today is the second to time my online order has been wrong. I ordered a flatbread and sub sandwich online, the flatbread was correct but not the sub. I did not eat the sub until hours after I left publix today, so it was too late to take it back. I ordered a chicken tender sub and received a roast beef sub. The only silver lining is, i like roast beef as well. I will not order online again.

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2nd time buying Publix deli wings. Had to return them again due to feathers attached to baked wings.

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Ask the Community - Publix Super Markets

Review Highlights - Publix Super Markets

It's not as large as the ones you'll find at Wal-Mart or Bi-Lo or Teeter, but I think it's classier.

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Walmart Neighborhood Market

Walmart Neighborhood Market

2.3(14 reviews)
4.3 mi

I live 5 minutes away & go here a lot. It's been enlarged…read moresince thus summer & they added more self-checkout lanes. It's great for the quick in/out stops for the necessary. Milk, bread, frozen foods, paper products, canned goods, ice, gift cards, sodas, Gatorade, chips, cereal & 35 pack of Pure Life H2O. So disappointing they can run a multi million dollar business & still can 't get carts that won't stick together or roll. Maybe they should consult Costco you got that right. I like their easy on- line order option & pick up. One of the few places where you can get good prices on their six pack bottles of diet Cherry Lemon Sundrop.

This store is 5 mins from my home and the service has drastically dropped from customer service, to…read more(pricing much higher )then other Walmarts in the area, the cashier's watched me try to self checkout $300 worth of food with two young kids by myself. They watched me struggle and when I asked for help they said I had to use the self checkout because they were short staffed!? There was 3 people congregated all talking amongst themselves and I truly felt that there may have been some prejudice vibes. I am not one to complain, however I was the only white guy there and when I asked for help I was directed to self checkout however when a pretty black woman walked up they immediately opened up the cash register after I paid for my food. The prior visit the last cashier actually complained how they were short staffed and the new manager did not care about them or the customers, causing a very unhappy employee and customer environment. When I left the most recent visit and asked why they wouldn't help me and they opened up the cash register for the other customer, they said she was much prettier to look at and I would have to understand , I asked for the manager and they said good luck and to call back the next morning because she only worked 8-5. Get it together Walmart and focus on making the customers feel valued and important. Lastly on 7/29/23 we tried to call from 8:55pm-9:30pm and not 1 single department would answer the phone from "online pickup,to bakery, to the store operator " the phone just rang and continuously would hang up after 5 minutes of calling.

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Walmart Neighborhood Market
Walmart Neighborhood Market
Walmart Neighborhood Market

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Food Lion

Food Lion

2.3(11 reviews)
4.6 mi
$$

Visited for first time and the service was great--and there was virtually no wait at checkout on a…read moreSunday afternoon. The thick cut strip steaks were terrific, even after freezing and thawing--cooked up perfectly and tasted delicious and tender. Very pleased for $9lb--I've paid twice that elsewhere for USDA prime cuts that didn't cook or taste nearly so good. And because I'm new to the area I didn't have a discount card but the cashier gave me the discount anyway--very sweet gesture despite the fact I only bought a handful of items and her thoughtfulness is enough to persuade me to come back despite the location being a few miles out of my way. By the way--be sure to stop in at the Fort Mill Family Restaurant next door for the chicken and waffles--chicken is fantastic and great value, too. Thanks for your hospitality Fort Mill--happy to be here!

I would like to start off by saying i come to this store very often. I believe this woman is a…read moremanger,her name is Tammy..she is extremely rude to customers(walked away from me in the middle of checking out). She's just very disrespectful and rude. I was disgusted. This particular day the store was not busy at all...yet she was running around freaking out as if they were extremely busy. Whenever i come here i see her sitting outside smoking a cigarette. I barely see her actually doing her job. How can you be a manger yet you can't even manage..it's embarrassing. How can a GROWN WOMEN not to a simple job that literal teenagers are doing. She's weird and she is a LARD. Grow the fuck up TAMMY.

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Food Lion
Food Lion - Potato chips

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Publix Super Markets

Publix Super Markets

3.2(32 reviews)
7.0 mi
$$

Oh no what can improve?? Omg customer service : attention to detail , fresh produce…read more Pharmacy would would be a sore spot The deli is a night mare I need to say good bye

I had a 'one off' Customer Service issue today. I debated on writing this one Star review because…read morethe majority of the time, I've better than just good experiences. I went early on a Sunday morning. I like to beat the crowds and usually you can get in/out much quicker. I admit, I don't know the floor layout of this store like I do H&T where I usually shop so sometimes it takes me a little longer. My Son asked me to pick up some items here so I did. I was looking for the Panera Bread branded soups. I know they have them because I've bought them at other Publix stores like Indian Land and Fort Mill. I asked a lady behind the deli counter if she could help me. She reluctantly said 'what do you need'? That was the first indicator this lady didn't want to be there or she just had a 'tude. I told her what I was looking for and she said 'I've never seen them here'. When I told her I had purchased them there before she responded with 'well, if you don't see it out there, we either don't have it or we are out'. What she was saying, without saying it is she didn't know and she really didn't care. I just shook my head and said 'OK' and walked away. Then she said 'I hope you have a nice day'. Oh, she coulda said anything else. So I cruised around and finally found them on the top shelf of the section where they keep the brewed tea in gallon containers. I picked out what I needed and then walked over and showed her I had them. She just looked at me without speaking. I smiled and said 'I hope you have a nice day'.

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Publix Super Markets
Publix Super Markets - Supermassive Wine Selection

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Great wall of wine

Publix Super Markets - grocery - Updated May 2026

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