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4 years ago

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Sparkletts Water - Water from refurbished cooler

Sparkletts Water

(279 reviews)

Serra Mesa

I've been a loyal customer of Sparkletts for 12 years and have always been happy with the quality…read moreof their water. David, the delivery person, is fantastic--friendly, reliable, and always goes above and beyond by bringing the bottles inside. However, the frustration with their water coolers has pushed me to the brink. I'm now on my third water cooler, which I've been renting for years. Honestly, with the ongoing rental charges, I probably could've bought several coolers by now. Recently, I requested a replacement for my malfunctioning cooler, only to have yet another refurbished unit delivered. And as usual, it was in poor condition. White particles came out of the water, and I had to waste almost a gallon of water just to flush the system. When I reached out to request a brand new cooler, I was told none were in stock and they only had refurbished coolers. This has been a recurring issue, and I've had enough. While their water is great, their rental coolers are absolutely subpar, and their inability to resolve the issue is beyond frustrating. If you like Sparkletts water, fine--but I strongly recommend buying your own cooler elsewhere. Their rental coolers are simply not worth the hassle.

I had been a customer of Sierra Springs for years before the company (like pretty much every other…read morewater brand) was bought out by Primo. Before this buyout, I was very happy with my service. My delivery driver used to do a one-for-one exchange. In other words, if I had two empties, he would leave two full bottles, even though my plan officially called for four bottles on hand. To me, this is just common sense. When Primo took over, my water brand changed to Sparkletts, but my four-bottle "on-hand" agreement remained in effect. The problem is that if we have only consumed two of those four bottles, leaving two empties when delivery arrives, they still leave four new bottles. As a result, I now have six bottles on hand. On this last delivery date, I left a note on one of the empty bottles, but the driver ignored it and left four anyway. There have been other times when they were late on delivery, so we didn't have any water on hand. Then came the bill. We were charged for a case of 1-liter bottles that we didn't even order. When I called to see if we could arrange a one-for-one delivery plan, I found out that Primo outsources its customer service. You are usually talking to someone in India, and one time I'm pretty sure the service representative was in Somalia. It is almost impossible to convey your needs and communicate effectively with them. Long story short, they are not willing to adjust the plan to just replace the empty bottles. Like I said, almost every brand now is owned by Primo--same water, different bottles. I'm going to take a look at Culligan instead.

Water Purification Systems

Water Purification Systems

(69 reviews)

Kearny Mesa

We had an excellent experience with Water Purification Systems (WPS) from start to finish. Daniel…read morewas incredibly professional, friendly, and responsive. Communication was excellent throughout the entire process, and they were always clear and helpful whenever we had questions. The pricing was very reasonable compared with the other quotes we received, and the quality of the installation exceeded our expectations. The team did a clean, professional job installing our whole-house water softener and filtration system, and they took the time to make sure everything was properly set up and working before they left. It's clear that WPS takes pride in their work and genuinely cares about providing a good customer experience. We're very happy with the system and the entire process, and we would absolutely recommend WPS to anyone looking for a water softener or filtration system. Great company and great service!

Contacted several companies for a whole house water treatment system and a Reverse Osmosis System…read morefor under the sink. Constatine responded very quickly and came to the house to give a quote. He was extremely nice and explained our options without trying to up sale. Pricing was fair and competitive with the other companies we had contacted. We decided to go with Water Purifaciions Systems due to their quick response, great communication, past reviews, workmanship, and their competitive pricing. On the day of install, Constantine and his team arrived when they said they would. Their work was efficient, clean, and custom. We did encounter one issue, but they rolled with it and resolved the issue with no problems. They cleaned up after themselves and went over the system in detail with us. They were patient and answered all our questions. I would definitely recommend Water Purification Systems for your water treatment needs here in San Diego County. Thank You Constantine and to your team.

San Diego Community Power - Letter from SDCP.

San Diego Community Power

(9 reviews)

Core, East Village

Updated 9/23 So…read morehere's the status. SDCP has forced the takeover of many people's electric bills, and it's no cheaper, no better. It should be cheaper, at the very least. We know that cost per kWH is cheaper with solar vs gas fired, or coal fired. So where are the savings. Non existent. Paired with the risk of changing a 20 year solar agreement with SDG&E, why would I ever take the "choice" of using SDCP? Old review 1/2022: I am an electric customer of San Diego. That makes me a defacto customer of SDCP. SDCP has written a letter indicating I need to OPT-OUT of changing my relationship with SDGE, effectively demanding that I pay them rather than SDG&E. This is unacceptable behavior. Customers are won, not taken, and I refuse to just ignore the situation and accept the default output. Until SDCP provides the terms of any new agreement exactly and in a legally binding way, any overtures of great service and good financial benefit, are meaningless.

I just got a debt collection notice in the mail for over $800 from this company that I never signed…read moreup for. I called SDGE to see what's going on and they said that when I moved addresses, they didn't transfer this company's portion of the bill that they had forgiven, and it mounted up to $824. I never got a letter or a call letting me know that it wasn't transferred and then a year later I get a collections notice. I called this company and the rep just read her script! They actually have a script for this, which means they've done this to many people. Wow. Hopefully Trump shuts them down too!

Public Utilities - watersuppliers - Updated October 2026

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