No no no! I definitely do not recommend this cab service. At one time it was reliable but it is…read morezero reliable. And they are very cunning too. They tried to rip off by charging us $10 for a very short trip to hospital. It used to be about $5 to get to hospital plus if driver was courteous we include tip. No way we waited until morning and caught the bus instead. This company needs to shape up or simply close down. They talk to customers like crap! Yes I said it!

JUST CALL AN UBER. The company I work for relies on this absolute DOGSHIT service unfortunately. I…read morejust had an elderly man wait outside my establishment for 2 hours. Within those 2 hours I had called 4 times and each time I called I was told "10-15 minutes. You're first in the queue." I ended up calling him an uber.

These guys really saved my day. Another taxi service who shall not be named completely dropped the…read moreball on a very important reservation. This was for a 4 hour drive. United Taxi was able to take care of our last minute request, and for way cheaper. I am not sure what I would have done without these guys, they saved my butt at my job!!! Thank you guys!

Was quoted 15 minutes. 40 minutes later still no ride. Rude dispatch guy. Bad customer service…read more Won't be calling them again.

Great experience except for the distracted driving. Our driver was personable and early. He chatted…read morewith us and seemed interested. Unfortunately he took cell phone calls which caused three near misses.

I ordered a cab on a Wednesday afternoon for the following day, Thursday morning, at 5 am which is…read morewhen I always need a cab. It showed up when expected, and things were fine. The next week, I did the same, but they never showed up. When I called to find out where the cab was, the dispatcher (not the one I ordered my cab from) was confused - as there was no order for a cab for me - but said he would contact a driver. Fifteen minutes later, a cab showed up, at 5:20 am. The following Monday, when I had NOT ordered a cab, one showed up at 5 am. It was obvious to me that the dispatcher from whom I had originally ordered the cab for Thursday of the previous week scheduled it for the following Monday by mistake. For some reason, the following week I gave them another try (dispatchers are allowed one mistake, I suppose). I ordered a cab for the following day at 5 am again. At ten after five, the driver called and said she was running about 20 minutes late. When she finally got to me, she said they were very busy that morning - someone didn't show up - and she had had a fare to Lakewood (about 28 miles away!). The reason I call a day ahead of time is so I can make sure I get a cab on time, when I need one. I might as well have called that morning, for all the good pre-scheduling did me. I missed my bus connection to Seattle, and missed my appointment. I won't use them again. Dispatch needs to pull it together, and they need to give pre-scheduled fares priority - it is why you call ahead. (The second star is for the driver that picked me up the second time, when no cab had been scheduled for me. With barely enough time, he got me to the bus just as it was pulling out [the bus driver waited for me], and was very nice and respectful. So...an extra star, for him.)

after verifying they take the form of payment we have and scheduling in advance once we arrived at…read moreour destination the incredibly rude driver said he personally didnt take our payment and we needed to pay him directly. never use these people. trip on 12-23-25 6am.

We have to agree with the negative reviews. Called previous day to order a taxi st 6:30 am to get…read moreto SeaTac for our flight -- and no taxi showed up. Waited 20 minutes, desperate, then had to race in our car to airport. Do not trust them.

do not use them even it was your only option! i booked a 1130am pick up and when they didn't show…read moreup they tried to say i scheduled it for noon which was fine if they came on time but showed up a half hour late which resulted in me missing my 2pm flight. now they won't answer my calls and voicemail me! i been calling to get a ride back! so this is the worst customer service i have ever received!

This taxi business used to be okay but now this taxi business is insanely expensive and very hard…read moreto get rides from.

This is my go to taxi company. They give great service and are always on time with a clean car and…read morevery nice people. They treat you like family!

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

I highly recommend this taxi company. I was snowed in and needed a ride for health reasons. I…read morecouldn't get out my driveway because of the snow and I don't have a 4 wheel drive vehicle. They were absolutely swamped because many people were in the same situation as I. But, they picked me up, drove me safely to my destination and because my appointment took several hours they picked me up when I needed to return home. They are professional, friendly and local. I will always use this company. They have clean vehicles and drive safely.

My parter,, our child and myself were looking to obtain a ride to the airport and I was advise to…read moreuse Gig Harbor Taxi. I called them and got a quote. Then was advised to just reserve online. Immediately went and scheduled a reservation to my airport. I put arrival to be at 2:30A and right on their website that if it was in 24 hours to go ahead and give them a call to confirm. they are open 24/7 according to their website. I called them multiple times Then emailed them.. Then continued to call.. for hours.. to this second i have heard no response. This ultimately caused me to miss my flight and leave him very stranded. It put me in a very bad position and I have yet to hear anything from this company. This is very upsetting and a big let down as this was a big concept for the town. I would truly never recommend this service to anybody for their lack of professionalism.

I requested a ride from Port Angeles to Sequim. The driver was late picking me up. Then he…read moredidn't bring any device or machine to accept my payment. He took me to where he thought was my bank to obtain the cash. They changed the name. As we were driving, the amount of the trip went from $50 to $65. Then in front of my house he wanted me to go in and get a check. Just be aware of these disturbing practices before you call them.

Terrible. asked what a ride to doc's office, just a few blocks. Driver said $15. The same ride…read morelength in Seattle would be $5. Total rip off n BS! Rude driver to boot.

About as perfect as the ride could get! Pricing was a little expensive but the travel was also…read morepretty far (Aberdeen to Olympia in WA). My taxi driver was well kept, vehicle was clean, driver arrived early, and was very courteous and friendly. The customer service team too, friendly, responsive and understanding while trying to reserve in a low cell service area. Kudos to the team and please treat them well! They all earned it! (I believe the team was Ashley as the service rep, and Williams as the driver. 10/10 would recommend both for their interpersonal skills!)

Dennis was on time, very friendly and when we got to our destination waited to make sure we were…read moreable to gain entrance to the building. That was important since a call had to be made in order for someone to unlock the door and let us in. It took a while before the person came out of a back room and opened the door so we weren't sure for awhile about being let in. We appreciated very much that he waited for us to gain entrance. We would definitely use his service again! Teresa 3/25/2023