My experience with Public Storage has been a real clarification of their extreme failures for others to be clear about in choosing a storage facility: 1. False advertising regarding rates. Advertising and offering 1 rate unchanging for unit contract duration, then handing a conflicting contract that allows rate increases for customer to sign. Extreme rate increases follow. 2. Advertising secure storage which is not accurate. My unit was easily broken into from the neighboring unit due to flimsy plasterboard as only separation, easily taken down from within neighboring unit. 3. Worse than poor customer service. And frequently changing employees unwilling or unable to handle big or small issues. 4. Dirty facilities and eroding facility makes storage items dirty and debris ridden. 5. Unbelievable rip off and frustrating experience overall. Beyond low standards for business performance. read more

Pretty easy to set up reasonable cost pretty simple very professional gives you everything you need to know awesome experience

So here we are a week later the gates of this Public Storage is still not fixed. This is freaking ridiculous. It cannot be that hard to fix his freaking gate so customers can come and go as they need to. According to your agreement. Another wasted trip to Public Storage where I cannot access. This is the third time I've been denied access in about two weeks and I cannot believe these freaking gates are not fixed bullshit turning into the worst place ever. read more

Yeah I checked around before I got a shed and they were the cheapest the bad thing is it was a bait and switch I paid $79 for 2 months and then on the third month they went up 30% to 109 yeah they can kiss my money goodbye I don't like being treated that way. I don't mind going up an increase but there's nothing changed here they just went up because everybody else is going up and that's b******* read more

The front desk staff was very friendly. The storage unit was very clean and exactly what we needed and loved the fact of the $1 first month special. read more

There is no cameras on site. Someone has been trying to break into my locker. They cut through the metal guard on the door and my lock had been attempted to be cut by a saw out drill off some sort. I have tried to contact the office via email and phone call and even in person with no response or even a call back. Totally unprofessional business if I had the means to move my belongings again I would and once I do have someone to help me again I definitely will. I will never store anything with the company again. read more

I do not agree with the fact that they keep adding 20 dollars to my bill periodically. Because of rate changes. I dont think that is fair and the price should be what I signed up for. I do not recommend this place! read more

I am Very Pleased with space, and unit,on Cerrey Ln. when service is needed Remington is always Very Cordial, and Knowledgeable, problems fixed in a Timely manner. read more

Remington was the absolute best! He made it so easy to rent. It was my first experience renting a storage unit and I was nervous about it but from the second I walked through the door I felt so comfortable. He walked through everything I needed to know and I didn't feel pressured or confused about any of the steps or the paperwork I had to fill out. I couldn't be happier with my experience and I really appreciated how friendly and nice he was. read more

Renting online was easy fast and convenient. The unit was clean and easy to use. This has been the best experience I have had when renting storage. Definitely reco.mend Public Storage!!! read more

Didn't end up buying a storage unit here, but the front desk lady took a lot of time looking at different Public Storage places in town to find us the best deal. She cared more about us paying the right price and finding what we needed, which I appreciated. Recommend this place for anyone looking for someone who actually cares about your stuff and giving you the best deal possible. read more

Recently got a storage unit here. Remington at the front desk was super helpful and answered my questions before I even asked them. I would recommend to anyone. read more