DO NOT USE THIS LOCATION!! If I could give less than one star I would…read more I stored a utility trailer there with two locks on the hitch. The thief obviously cut both off and drove off with my trailer in middle of the day (12:30 ish on May 28th). I discovered the theft on June 2nd....it took the manager 4 days to find the video of the thief driving out with my trailer! They even drove right past the manager who claims she thought it was me, even though she recognized that it wasn't my truck. At her request, I had always called her when I picked the trailer up and returned it, so she had to know it wasn't me. Then she claimed their cameras don't reach where my trailer sat (contrary to their claim to have video monitoring) and that the thief had a code to get in and out and was supposedly one of their customers. They said they banned him from the facility, but wouldn't provide me with an address to go see if my trailer was there. They said they sent the WPD the video when I filed a police report, but the police larceny division doesn't send any one to the address (I don't know if the manager even sent that info to the police). I am telling everyone I know to STAY AWAY and unfortunately, a friend told me they had an RV broken into at this location....they were also told that their video cameras didn't reach where his RV was stored. Seems like there may be some funny business going on here or just must be complete incompetence!

I thought this was going to be temperature controlled and it's not. I got the code I needed to…read moreenter and unload. Moving in today. Now reading the bad reviews here. If things continue to go well, I will give them the 5th star later. The office manager is nice. She is soft spoken and hard to hear. But she is nice and tries to work things out even if she can't do it perfectly the first time. Pot hole in the row in front of some units. With orange cones around it. Only 1 entrance and 1 exit; if you don't know which is which, and end up at the wrong one, you're going to need to awkwardly back up and go in. Download the app on your phone so you can use the phone to open the gate instead of having to get out of the car to type in the code.

The Assistant Manager, Kelly, is super to work with. Courteous, Professional, and extra helpful!read more

If you are looking for a clean, safe, trustworthy location to store your items then look no…read morefurther. Liz the on site manager is a real pleasure to work with. The storage unit buildings are spotless and always smell wonderful. We had our belongings in one of the indoor units for 5 years. We recently moved everything out and you would think it was only in there for a few months. Very little dust. Can't go wrong with Westside Storage.

Exceptional customer service!!!! I rented a Uhaul from this business and the manager Liz went above…read moreand beyond to assist us.

We are very pleased with the Extra space storage on 21st. The units are always clean and customer…read moreservice is amazing. Lorenzo the Assistant Manager was very professional and accommodating to our needs. If you need a storage that is clean and safe, this is the place to be. Thank you Lorenzo and Austin.

Hello my name is Sherida Cheyanne Bryant. When I moved to Wichita Kansas I decided to use the…read morestorage space. Mind you I used several storage spaces throughout my whole life I grew up in foster care so the only home I really had was a storage for my belongings. I paid my first payment and moved in. I was pregnant with my son and my young daughter. I had so many sentimental and memorable things in my storage like my dog's ashes my high school diploma pictures of my mother and I that she gave me and she no longer can replace. Even though I missed my second payment only my second payment of being there they immediately auctioned off my storage without even giving me a payment plan or a chance to pay it off. I will never ever recommend anyone going to this storage and I will make sure I let everyone know what they've done to me and my children and they stole my property and they sold it to someone else. Everyday I cry about my personal belongings that these people just threw out and didn't give any care in the world. I will never forgive them and I wish nothing but bad for their company and business. Just like they didn't care about me I certainly will never care about them. I will do everything in my power to ruin this business like they ruin my life. Thank you guys for listening to me when this storage place wouldn't. SUBSCRIBE TO MY YOUTUBE CHANNEL: Boujee Mom or Tik Tok: boujeebunniee

Signed up for a unit on line. Received a courtesy call confirming our check in and was told come…read moreanytime they will be there all day. Show up at our check in time and no one is there and the gate code won't work. Called the 800 number and was told the gate code will unlock the unit but the unit was a lock and key. They told us tthere was an email instructing how to get a key. The email said someone was on site and there was not. After an hour I canceled our reservation and told I would not receive a refund.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Very well kept storage units. Gate entry with pass code. Plenty of space to store boats, trailers,…read moreyour RV and more. Business office is on site. It closes at 4 pm. Ask at the office in regard to storing your items there. We saw several rows of units, so it is a pretty big place.

Was late on my rent, so they decided to just go in and steal my things. 3 TVs , a tent, and 300…read moredollars worth of tool. What's crazy is talked to 2 other people. One gentleman said they cleaned him out, took EVERYTHING. A lady I work with says they broken into her unit twice. I paid 238 dollars on a 59.00 dollar unit because I was 2 weeks late, just to find out they took my stuff anyway. DO NOT USE THIS STORAGE FACILITY.

Rented a 5'x10' ten years ago for $50.46. Yesterday I paid $172. They've been bothering me about…read morereturning a lock and say they're going to charge me for it if I don't return it. It's a combination lock that they have the combination to. Been there at least ten times during business hours and the doors were locked. 5 phone calls and no return messages. Last 2 phone calls I tried to leave a message and it hangs up on me. 1-800 number is absolutely worthless.

Penske was a little more expensive when I compared quotes on the internet, so we actually decided…read moreto go with budget. We had our truck reserved weeks in advance, and even called the week before to confirm. The day before we go to pick up our truck I get a call that it needs and oil change, so can we come later in the day. When we get there the clerk tells me that they don't have a tow dolly for my car, and there isn't one for 150 miles. I think to myself, "I bet I know where there's a tow dolly", and call penske. They have us in the truck we wanted in an hour! The bottom line, Penske may be more expensive, but they guarantee you a clean, new truck, on time, and just how you wanted it. Plus, we didn't have to pay for miles with Penske, so we used the truck to pick up new furniture at garage sales for a couple days after we got to Portland. Totally Excellent!