We are very pleased with the Extra space storage on 21st. The units are always clean and customer…read moreservice is amazing. Lorenzo the Assistant Manager was very professional and accommodating to our needs. If you need a storage that is clean and safe, this is the place to be. Thank you Lorenzo and Austin.

Hello my name is Sherida Cheyanne Bryant. When I moved to Wichita Kansas I decided to use the…read morestorage space. Mind you I used several storage spaces throughout my whole life I grew up in foster care so the only home I really had was a storage for my belongings. I paid my first payment and moved in. I was pregnant with my son and my young daughter. I had so many sentimental and memorable things in my storage like my dog's ashes my high school diploma pictures of my mother and I that she gave me and she no longer can replace. Even though I missed my second payment only my second payment of being there they immediately auctioned off my storage without even giving me a payment plan or a chance to pay it off. I will never ever recommend anyone going to this storage and I will make sure I let everyone know what they've done to me and my children and they stole my property and they sold it to someone else. Everyday I cry about my personal belongings that these people just threw out and didn't give any care in the world. I will never forgive them and I wish nothing but bad for their company and business. Just like they didn't care about me I certainly will never care about them. I will do everything in my power to ruin this business like they ruin my life. Thank you guys for listening to me when this storage place wouldn't. SUBSCRIBE TO MY YOUTUBE CHANNEL: Boujee Mom or Tik Tok: boujeebunniee

The person working the counter was amazing! They let me extend my rental for an extra day from a…read morestate-to-state move that helped me tremendously. Everybody had great communication and the Penseke truck was in great condition! I highly recommend them.

From the owner: Since 1981, U-STOR is still growing and expanding. Known for our customer service, were local, and…read morewell do what it takes to best serve your Wichita storage needs at seven convenient locations. New chain self-storage facilities are opening around Wichita, stacking stories upon stories with elevators to lug your items up and down. We also have Climate Controlled Storage Units. At U-STOR, your time is valuable and we wont waste it. Every single U-STOR location has ground floor access. No lugging items on and off elevators here. Call us for more information!

Zach was an absolute help! Went to get a unit, helped me get into an account on the app, and…read morehonestly just was an easy guy to have a normal conversation with and was a huge help since i have no experience with storage units lol! Thank you so much zach! also was a good price for the 5x10 unit we got!

The garage door has been broken for several days, the elevator won't work, and customer service is…read morenonexistent. We had to be out of our house the next day and were unable to access our unit because of the broken elevator. They told us they would provide another Storage Unit, but we had to pay for it! Really? This facility has had sewage problems, water, problems, and mice. Beware!

I was very satisfied with the service I received from Heidi. She is very nice and helpful. I am a…read morelittle disappointed with the false advertising that said the first month was $1, and or rent for half price. Neither of these were offered to me. They said the half price promotion was for one month and I need te unit for only two months until I move. The $1 promotion was only for the smallest unit. I used this location because it is convenient for the movers when I move in July. Heidi is very kind and could only do what is offered.

This storage facility was our 2nd choice due to location and it was more than we wanted to pay, but…read morewas close to our new house. Upon move out day this past Saturday, we found that when loading up boxes a massive infestation of roaches crawling all over our boxes. My husband went into the office and reported this issue and was told that it was not their problem and they couldn't control what people brought in. My husband asked what they recommended that we do and was told to bug bomb the unit. This was devastating since we brought our belongings to be kept safe and sound and not be infested with roaches. The storage management needs to try and keep the units clean and use a routine pest control. Also, the walls in the units are not the best condition and this also contributes to this awful problem. Hopefully others see this and can check on their units soon.

Its very clean and secure. The people that work there are super nice, Brandy is the girl i dealt…read morewith , very friendly and real. Its located very conveniently for me . I just love it. And the price is good also. I go to the one at 53rd and Ridge. They have all sizes of units.

I have been here for years and have not had issues. They have a security guy that is there every…read morenight. Great price and great staff!​