The service and customer support were outstanding. I spoke with John, who confidently explained the…read morevarious units and effectively identified the best option for my needs.

The app is just wonderful. Everything is on there except for before. Where are your unit is at they…read moreshould probably fix that. The elevators are not in good condition. Same day I was moving in the elevator mechanic had an attitude with me. He wanted to shut both elevators down without considering Customer Service. As for customer service itself, a lot needs to improve. The manager seems to be overwhelmed with three locations and blames it on that. Nobody answers the phone, but she did mention that if I leave a message she'll get back to me. Not very useful when you actually need to speak to someone about something urgent right? Nowadays, nobody wants to speak over the phone, but it is a necessary step to customer service. The restroom was locked and I was on able to remove myself after moving in to the storage. Everybody was parked on the loading zone, even though there's signs that say, do not park.. an automated location like this cannot be ran this way.

Best Self Storage experience I've had! The staff is so helpful & kind. Jackie is always there to…read morelend her assistance and expertise. The facility is nice & clean, and you can usually park close by and use the carts they lend to tenants. I haven't had any negative experiences with them in over a year. Jayson is also attentive and friendly. Highly recommend Cube Smart Weston for your Self-Storage Needs!

This place is new and clean. Customer service is great! I had a move in transport from NY to FL and…read moreneeded last minute storage as my house was not going to be ready for my delivery. I called this CubeSmart facility in Weston and they were very helpful and gave me a good price for same day drop off. I was very appreciative. My move was stored for 1 month in an indoor A/C controlled temperature storage. I would absolutely use again or recommend.

I had a great experience with this storage facility from start to finish. The entire process was…read moresmooth and stress-free, and the staff was friendly, professional, and always willing to help with any questions I had. The units are clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were safe. I also appreciated how easy it was to access my unit, with convenient hours and a well-organized layout that made moving in and out simple. Pricing was fair and transparent, with no unexpected fees, and the customer service really stood out compared to other places I've used in the past. Overall, I highly recommend this storage facility to anyone looking for a reliable and hassle-free storage solution.

Outstanding service and super clean. No complaints. We've used this location quite a few times,…read morealways

Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

Experienced a great move today! The movers were very polite and moved QUICKLY! Arrived in the…read moremorning and were done before noon. The pricing was very reasonable and affordable. I highly recommend and will definitely use them again!

I have used PowerLoaders now 3 times in the past year and a half, and I will not use any other…read moremovers in South Florida. These guys are absolutely fantastic, helpful, efficient, and incredibly careful with my belongings. They're also surprisingly affordable for the quality of service they provide. Honestly, they're better than my previous movers and cost about half the price! What really sets PowerLoaders apart is their reliability and communication. They kept me updated every step of the way, which gave me so much peace of mind. With all the horror stories you hear about movers, it's refreshing to find a company that truly cares about their customers and their stuff. If you're looking for movers who are professional, trustworthy, and won't break the bank, PowerLoaders is the way to go. Highly recommend!

PROS: They were able to take my request with less than a week's notice and put me on the schedule…read more They also said they could come at 11am instead of 9am which really helped me. Overall, they were a friendly team to work with, no attitude. CONS: They were a half hour late to arrive, with no text beforehand, and the map link they sent me showed them in another location entirely, an hour away. What really bothered me is that they did not take a lot of care in handling my things. They made a show of wrapping one of my bookcases in a lot of cellophane tape. Then they didn't wrap my other four bookcases at all! I have a picture of the damage this caused to front of my unwrapped shelves! Also, I used brand new book boxes, and filled them high, none were old sagging boxes, and yet multiple boxes arrived at their destination damaged and warped, which means there will be damaged books on top. Pristine boxes, damaged during a brief drive from the beach to Coconut Grove? Why? Well, while unloading, I saw them TOSSING my belongings into a cart instead of placing them in there. The antique piece of furniture that was most fragile and meant the most to me, with a glass door, ONE man took backwards down a ramp, fast, instead of waiting for another person to help him guide it gently down. They seemed to be racing each other or trying to see how much they could individually lift, regardless of the fact that they could easily drop my things by carrying them that way. This is NOT the way you treat a person's belongings with respect.

They treat their workers like slaves counted bathroom breaks couldn't speak to the person next to…read moreyou or turn around at your desk, couldn't take 15 minute breaks even though we only had a 30 minute lunch break... The owner comes in and doesn't even speak to the people that work there .... it felt like a real sweat shop and by the way there was no pay raise for people who have been working a 1 year to 5 years .... and the supervisors and manager flirted with most women there it was very unprofessional !