First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.

Very good people to work with. Excellent service and setup for storage. Accommodated my storage…read moreneeds and was very helpful. I am glad to have went to them for my storage needs! Parking lot where my storage unit is located was large enough for my truck and was easy to access. Unit was clean and in excellent condition.

From the owner: Apperson Self Storage is located at 1910 Apperson Drive, Salem, VA 24153. This modern self-storage…read morefacility offers Climate Control and ground-level units with drive-up access for maximum convenience. We proudly serve our neighbors in Roanoke, Woodbridge, Greater Deyerle, West Chester, and Raleigh Court. Whether you are storing inventory for your business, or household items, we have storage units to fit all needs and budgets. Call or visit our website to reserve your storage unit today!

I came by this location on Monday November 29th to store a vehicle of mine that I've been working…read moreon but just don't have the space anymore and was pleased to see how secure the location is. I was also very pleased with how polite and helpful Todd and Joshua were. Turns out I am not able to keep my vehicle in storage due to the fact that it is not fully running at the moment but Joshua showed me units anyways to compare sizing visually and showing me the lay out of the facility. Todd went ahead and wrote down all of the info on the cost and additional info I would need to have when I get the vehicle running. Their attitude towards me was very welcoming and really showing me of how much they would appreciate my business there and that's something I really don't see every day. Once I get my Chevy running again I will definitely store it there to keep it safe.

Great service and good prices. The personnel is very helpful and friendly. I rented a storage with…read morecontrolled air. The place is very clean. I would recommended to everybody.

We were quoted a price over the phone and it was advertised on their website 50% off the first two…read moremonths. We drive all the way out to the site, recheck the amount we were quoted, and in the middle of signing the contract they reneged on the price and increased the amount by about $50! No thanks! Terrible business UPDATE: After contacting the District Manager, this location did honor the originally quoted price and apologized. I had to go out of my way to get them to honor it, but in the end it worked out.

I've been renting a storage unit from this facility for over 5 years now. I moved to CA but could…read morenot take all of my stuff with me so this was the perfect solution. I initially bought a package deal that included a lock and a couple of other items. I also got my first month for half off. Since I'm so far away from my things, I needed a storage facility where I felt my belongings would be secure and I feel like my things are definitely safe there. Overall it's a pretty decent value.

Night and Day Difference from Other Storage Facilities…read more After dealing with a frustrating experience at Storage King here in Roanoke, I was honestly expecting more of the same, but this place completely changed that. From the start, everything was handled the way it should be. The process was smooth, communication was clear, and I was able to get everything set up without wasting time or jumping through hoops. No confusion, no runaround, just straightforward service. Customer service here is on a completely different level. I was treated with respect, not talked over, and every question I had was answered professionally. That alone made a huge difference compared to what I dealt with elsewhere. David, who helped me, was outstanding. As a fellow military veteran, I really appreciated his professionalism, respect, and the way he carried himself. You can tell he takes pride in helping people and doing things the right way. I also appreciated the transparency. No surprise charges, no pressure to add extras, and everything was explained upfront so I knew exactly what I was agreeing to. The facility itself is clean, secure, and well maintained, which gave me real confidence storing my classic Mustang there. When you're trusting a place with a vehicle like that, security and upkeep matter, and this place checks all the boxes. Overall, this was a night and day difference from Storage King. If you're looking for a storage facility that actually values your time and treats you like a customer should be treated, this is the place to go. Semper Fidelis

This is a great facility! Management is on-site, friendly and accommodating. I was renting a unit…read morefor my job and they would sign for deliveries and allow access to my unit (with permission, of course) to the drivers. This is a very secure process and prevented the need for me to personally be on-site when the UPS truck would arrive. The facility is slightly older but clean and well maintained. No issues with water or pests in the 5+ years I maintained a unit at this location. Good value for the unit size, too.

We have used PODS four times over the past year. The first three were fine. The company showed up…read morewhen they said they would and picked up the pod on the agreed date. The last time they sent our pod to Richmond,Va and stored it in a warehouse for 3 days. Richmond is nowhere near the pickup or destination locations. They obviously did this for their own convenience but it forced us to have to rearrange everything with it unloading crew and our plans to use our stuff. There was no warning that they decided for us, to move the delivery date by 3 days. We were notified of the change on the evening before the delivery date at 10:00pm. We will be checking with other delivery services prior to our next move. The drivers are very competent and eager to do what we want. This was a company decision made for an unknown reason at the last minute. Not what you pay $2000 for.

Update on review: 12/17 I emailed the email left above from…read morethe media manager. They told me the container would be picked up that day and that our money would get refunded. The container was not picked up on the 17th, but it was picked up the next day on the 18th. And we did get refunded a couple days later.

This place is Wonderful!! As good as it gets! I've used them for my storage needs throughout the…read moreyears. The couple that runs this Salem location are fantastic! It's a nice, neat organized, safe storage center! Highly recommend!!

they are awful, horrible customer service and have no clue what they are doing, my stuff is locked…read morein and they dont have an answer, stay away at all costs

Not good for long term storage…read more Increases rate by 34% every few months. Would not recommend

Rates are reasonable, 1st time there to check in, arrived at 5pm on a Tuesday office said there…read moreopen until 6pm. One no is available all the carts are locked up in the office. I had a unit on the 3rd floor with no way but to carry everything. There is no human experience I did it all online and still charged for an administrative fee for what I did everything myself. The company can afford a really person to be there during office hours or leave the carts locked in the storage building so I get what I'm paying for !!!