Public Storage

(1 review)

Very good people to work with. Excellent service and setup for storage. Accommodated my storage…read moreneeds and was very helpful. I am glad to have went to them for my storage needs! Parking lot where my storage unit is located was large enough for my truck and was easy to access. Unit was clean and in excellent condition.

From the owner: Apperson Self Storage is located at 1910 Apperson Drive, Salem, VA 24153. This modern self-storage…read morefacility offers Climate Control and ground-level units with drive-up access for maximum convenience. We proudly serve our neighbors in Roanoke, Woodbridge, Greater Deyerle, West Chester, and Raleigh Court. Whether you are storing inventory for your business, or household items, we have storage units to fit all needs and budgets. Call or visit our website to reserve your storage unit today!

AAAA Self Storage

I came by this location on Monday November 29th to store a vehicle of mine that I've been working…read moreon but just don't have the space anymore and was pleased to see how secure the location is. I was also very pleased with how polite and helpful Todd and Joshua were. Turns out I am not able to keep my vehicle in storage due to the fact that it is not fully running at the moment but Joshua showed me units anyways to compare sizing visually and showing me the lay out of the facility. Todd went ahead and wrote down all of the info on the cost and additional info I would need to have when I get the vehicle running. Their attitude towards me was very welcoming and really showing me of how much they would appreciate my business there and that's something I really don't see every day. Once I get my Chevy running again I will definitely store it there to keep it safe.

Great service and good prices. The personnel is very helpful and friendly. I rented a storage with…read morecontrolled air. The place is very clean. I would recommended to everybody.

AAAA Self Storage

4.6

(7 reviews)

We were quoted a price over the phone and it was advertised on their website 50% off the first two…read moremonths. We drive all the way out to the site, recheck the amount we were quoted, and in the middle of signing the contract they reneged on the price and increased the amount by about $50! No thanks! Terrible business UPDATE: After contacting the District Manager, this location did honor the originally quoted price and apologized. I had to go out of my way to get them to honor it, but in the end it worked out.

I've been renting a storage unit from this facility for over 5 years now. I moved to CA but could…read morenot take all of my stuff with me so this was the perfect solution. I initially bought a package deal that included a lock and a couple of other items. I also got my first month for half off. Since I'm so far away from my things, I needed a storage facility where I felt my belongings would be secure and I feel like my things are definitely safe there. Overall it's a pretty decent value.

Rent-A-Space

(2 reviews)

Night and Day Difference from Other Storage Facilities…read more After dealing with a frustrating experience at Storage King here in Roanoke, I was honestly expecting more of the same, but this place completely changed that. From the start, everything was handled the way it should be. The process was smooth, communication was clear, and I was able to get everything set up without wasting time or jumping through hoops. No confusion, no runaround, just straightforward service. Customer service here is on a completely different level. I was treated with respect, not talked over, and every question I had was answered professionally. That alone made a huge difference compared to what I dealt with elsewhere. David, who helped me, was outstanding. As a fellow military veteran, I really appreciated his professionalism, respect, and the way he carried himself. You can tell he takes pride in helping people and doing things the right way. I also appreciated the transparency. No surprise charges, no pressure to add extras, and everything was explained upfront so I knew exactly what I was agreeing to. The facility itself is clean, secure, and well maintained, which gave me real confidence storing my classic Mustang there. When you're trusting a place with a vehicle like that, security and upkeep matter, and this place checks all the boxes. Overall, this was a night and day difference from Storage King. If you're looking for a storage facility that actually values your time and treats you like a customer should be treated, this is the place to go. Semper Fidelis

This is a great facility! Management is on-site, friendly and accommodating. I was renting a unit…read morefor my job and they would sign for deliveries and allow access to my unit (with permission, of course) to the drivers. This is a very secure process and prevented the need for me to personally be on-site when the UPS truck would arrive. The facility is slightly older but clean and well maintained. No issues with water or pests in the 5+ years I maintained a unit at this location. Good value for the unit size, too.

PODS Moving & Storage

1.1

(7 reviews)

Update on review: 12/17 I emailed the email left above from…read morethe media manager. They told me the container would be picked up that day and that our money would get refunded. The container was not picked up on the 17th, but it was picked up the next day on the 18th. And we did get refunded a couple days later.

I have had an extremely negative experience with this company. The person I spoke with initially…read morewas very helpful. That being said, every subsequent interaction has been increasingly negative. First off, delivery was late. (Arrived one day late) Second, the container was put approximately 24 inches away from the curb, blocking half of the road. Third, as the driver left the lock on my porch he stated, "You'll need to get a permit". This was done through our RING doorbell. Fourth, when trying to get the permit, no one at PODS responded to questions regarding information needed for filing for the permit. Fifth, we were finished with the POD after 11 days. When we called to schedule pick up on December 17 I was told that the earliest available pick up date would be January 11. This is 5 days past the 30 day period for which I paid. There is a POD location 2 miles from our home. The "customer service" department has been ineffective at best. When explaining the situation to multiple representatives we were over-talked, and basically told "There's nothing we can do". I have never dealt with a company like this.

Rent-A-Space

4.0

(4 reviews)

Cindy was wonderful to speak with and extremely helpful! I have been with them for almost 9 years…read moreand don't have a single complaint!

they are awful, horrible customer service and have no clue what they are doing, my stuff is locked…read morein and they dont have an answer, stay away at all costs

Public Storage

2.2

(6 reviews)

Not good for long term storage…read more Increases rate by 34% every few months. Would not recommend

So impressed with the app and the automatic access. The place was clean and comfortable.read more

Collegiate Movers

3.5

(23 reviews)

Nope, not again. This was our third time using Collegiate movers and is the worst moving experience…read morewe have had. For reference we have lived 5 times over the last six years. Asked for a quote, received it, but did not get anything in writing. Adrian said he needed $1200, for deposit, but explained there is a 3% charge for credit cards and asked for Zelle or Venmo payments. By the time we transferred the money over to that account, for the deposit m, the deposit was. $1500,. Thus was to be applied at the end. He had us send the money to his wife, not even to a business account.. Still nothing in writing, asked for this to be in writing, he sent an email with grey type on a white background. There was little communication after that. Even after reaching out the Friday before the move set to be on Tuesday, there was no response. He calls after 2 on Monday, to say the truck is getting repaired and still not back asking to adjust our move date. We had a short window, but was able to shift it a day. Asking us for places to stop for the night, putting their poor planning onto us. When they called to confirm the time was firm, they asked what kind of carts were available to move stuff out. They used a hotel cart that belonged to our building and got a shopping cart out of the alley, because they did not have a dolly or anything to move things with. I was surprised they had moving blankets at this point. They arrived 30 minutes later the time they were supposed to arrive and the set time we had access to the freight elevator. After showing them what they had to move, I suggested they not leave the truck where they had it parked, that things might walk off. They did not move it, felt it was okay (this was in Chicagoland). We made the block to see they left it there. They called when they finished moving out, no other communication until move in day. They sent a message the day if move in. They said they would be at the move in about noon and would give a call when they were 30 minutes out. At 1pm, we received that call, they were 30 minutes out. They arrived without a lock on the back. When asked, they said they park it so it is tight against a wall. We helped them unload the truck, because we were worried about the incoming rain. We changed nothing about our packing. Until this move we have only had one cereal bowl break. This time we had multiple glasses, a platter, a 5 gallon antique water jug and more. Also, completely missing whole boxes and at last count, at least $1,000 of our belongings. Several of which are family heirlooms that cannot be replaced. When we went to pay, Adrian wanted to add $450 for gas, to what he stated when he gave the estimate, was a fixed rate and is in the email he sent that is barely readable. Then wanted to change the additional credit card charge from 3% to 4%. I did the math for him and rounded up a few dollars, just to be done and stop the conversation.

I have used this company more than 6 times in the past 10 years between myself and children, this…read morelast time will be the last. I had items broken. My quote was not what I was charged. The vehicle ran out of fuel. The owner spilled diesel in my vehicle and all over my driveway. My list goes on. I hate it for the 2 employees because they were doing the best they could with what they had. My items were not wrapped, strapped down and my boxes were thrown around without care. The owner was the most unprofessional person and considering how well they did in the past, I am truly disappointed. I wouldn't use them again if they paid me. I wish I could give negative stars. I cannot replace what they damaged.

Mightee Movers

4.6

(10 reviews)

Clay and Jack were terrific. On time, competent, and personable. They did not just see, lift, and…read morereact. They communicated with one another (and us) to map out the best way to handle each piece. We are very pleased.

I had a very disappointing experience with Mighty Movers of Lynchburg…read more They are lying in their response below. I have texts and emails that I requested them to come by 11:00 am because I was driving from Fredericksburg. They said ok, we will wait. Then while I was on my way, I called them several times and texted them updating my arrival which was 10:15am. They said, no problem. They started at 10:30 and charged me extra for 11/2 hours which I don't understand. Every item was packed in boxes and in ikea moving bags which they called plastic bags. The reason I packed in ikea bags so they are easy to carry and protected my items. I worked as hard as they did to make sure they don't complaint but the whole time they complained and advised me to trash my belongings. They gossiped with my sister complaining. I am a US citizen but foreigner who speaks in an accent. Their first question was; where are you from? They mistreated me, abused my belongings. Instead of two hours work which my other mover who loaded the truck completed in two hours, they did it in 5 hours because the whole time they were taking tea break and snack break and of course talking breaks. It was a 3 hours job but I got charged for extra hours and for their trip to my location which is beyond acceptable. They charge you over $175 just because they had to drive to your location. This business is a heartless scam. They are racists and prejudiced as well. I have documents saved up that they are scambugs and are liars. The movers handled my belongings very carelessly, and some of my very expensive items were broken and damaged due to the way furniture and boxes were stacked on top of them. Items were placed and piled without proper care, which caused significant damage. I also believe I was overcharged for the service provided and feel I was not charged fairly for what was done. Because of the situation, I had to hire another moving company to help undo the damage and assist in bringing my furniture down safely, which resulted in additional costs. Altogether, I suffered thousands of dollars in damages and losses. After I left my review, I received multiple calls from the company threatening legal action if I did not remove my review, which I felt was an attempt to pressure or intimidate me. I have photographic evidence and eyewitness accounts showing the condition of my belongings before and after the move. Based on my experience, I would not recommend Mighty Movers of Lynchburg.

White Gloves Moving Services

I selected White Glove movers based on their good reviews and I was not disappointed. Two movers…read morecame to our home to load a large POD. It took them less than two hours. They worked hard and were very professional. I would use their business again.

White Glove Movers were fantastic. Wish we could leave a ten star review. We had a team of three…read moreyoung men who were professional and unloaded our 26ft U-Haul with no issues. They took time to make sure they knew where we wanted each piece and treated our things with care. Would certainly use them again and highly recommend them!!! Thank you, White Gloves!!!! Kim

U-Pack Moving

I absolutely recommend U-Pack for moving. It is the second time we have used them and it was such…read morea wonderful experience. Moving can be difficult and stressful. They dropped off the container on time when we expected and picked it back up quickly upon calling. Can't say enough about the possitive experience, from the drivers to dispatchers. Everyone was wonderful.

Highly recommend if you have a house full. U-Pack made my move so much easier than I had…read moreanticipated. U-Pack is much cheaper than others. Everyone I spoke to was very nice. They recommended my needs, and they were accurate. The trailer was clean. Their truck drivers are cleaned up, polite, and very skilled. When the driver showed up to drop off my trailer - he also gave me instructions for everything and took the time to show me the process. The driver that did my pick up was on time. We moved from New Hampshire to Virginia. The roads we live on are infamous for being the curviest country backroads in the US. Well that was no problem for U-Pack drivers. I had trouble finding a company that would drive up this mountain. I highly recommend U-Pack for your move!! Thank you again, U-Pack!!

Big Dawgs Moving & Hauling

(8 reviews)

They was in time. Took great care of my expensive furniture, everything was wrapped around like the…read moretrue professional they claim to be and is. I would most definitely hired them again. I give them 10 out of 10

Triston and his crew worked so hard to help me move some of my father's furniture to his new "home"…read morein a Memory Care Assisted Living facility today. It was hot, it was humid, and we had to drive through terrifying storms from Statesville to Greensboro but they remained positive and helpful. I cannot recommend them enough.

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18 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jamie P.

76

2

0

11 years ago

Mrs. Vickie and Lisa are great. I sold my house quicker than what I thought. I called and spoke to Lisa and explain what I needed. Lisa showed me the best options that would work for me and got me in and out. However I ran out of space and ended up needing another unit. That is when Mrs. Vickie came to the rescue. She knew I was on tight budget and she made it work for me. In the mean time I somehow managed to lose my key to the lock!!! I called these ladies and explained they made it so easy on me to get the lock changed out. So if you are in the Roanoke area and need and great place to store your things you need to call these ladies ASAP as they will take care of you for sure. read more

E H.

0

3

0

11 years ago

Really convenient storage space! Woman there was friendly and got us a unit literally within a day so that we could immediately start putting stuff in it. (Plenty of different storage sizes to choose from, too!) The storage-access hours are really decent (6am-9pm). They have good security measures to keep your stuff safe too, which is nice. A family member used this storage place and now my husband and I are. Would definitely recommend it to others, too. read more

Kara D.

0

1

0

12 years ago

I have never inquired about renting a storage before and I am glad I came to this place for my first time! The woman that helped me , I believe her name was Vicki, was extremely pleasant and professional. She was very knowledgeable about insurance,procedures and locks; beneficial to someone like me who asks tons of questions! Outstanding customer service by far! read more

Lauren A.

0

2

0

11 years ago

Really pleasant lady, straight to the point and wonderful service. The person a head of me was really unpleasant and yelling because he had to pay what he NEEDED to pay!!! I was impressed as to how this lady handled him. Goes to show REAL customer service goes unappriciated. I figured I'd leave a review! read more

Whitney P.

0

1

0

7 years ago

Had to get a storage at the last minute and got there almost at closing time. But the property manager was extremely understanding of my situation and my circumstances and took her time to get me in. She was extremely helpful and patient.. She was definitely a true miracle worker read more

Clyde B.

0

1

0

10 years ago

Angie was a great help. She answered all my questions also was very informative. At lease signing she had advertised a lock to purchase because mine was broken! Simply AMAZING service!!! read more

John D.

0

2

0

11 years ago

Vicki the manager is great! Very friendly, worked to get me the best deal available. She anticipated my needs and took care of them. The facility is clean and well maintained. read more

Steve D.

0

1

0

13 years ago

long-time roanoke public storage customer. property management team always friendly, and willing to assist in any way needed. highly recommended! read more

Chad F.

0

1

0

8 years ago

Friendly staff that answered all questions and very patient. The lady that helped me, Angie, was very helpful and polite. Very clean facilities read more

Cyndi F.

0

1

0

8 years ago

I am very satisfied w/ my unit at Public storage (located on Peters Creek), Angie answered all my questions & was very professional & kind.

Cyndi F.

0

2

0

8 years ago

I have used Public storage twice now & it has been an easy & effortless experience both times, the site manager (Angie) knows her stuff!

L W.

0

1

0

11 years ago

Great location and friendly staff. It was quick and easy to rent a storage unit. Property was clean and maintained.

Clayton R.

0

1

0

13 years ago

Staff is extremely nice and very accomodating. Units are very clean with easy access. Would highly recommend. read more

Taquanda H.

0

1

0

10 years ago

Lisa was amazing she was welcoming and a goofball I will definitely recommend people to this place

Constance M.

26

1

0

10 years ago

Angie was wonderful!! She made the sign up process easy and was awesome at explaining each step!!

Leslie V.

0

1

0

5 years ago

I think it's ridiculous how they increase the monthly fees every few months!

India G.

0

2

0

6 years ago

Greedy, clueless employees who all give you different answers.

Van Q.

0

2

0

4 years ago

Very nice and professional people to deal with.

Public Storage - selfstorage - Updated August 2026

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The Lockup At Hunting Hills

4.2

Affordable and reliable place to leave my storage. Owners are great as well, helpful with the…read moreprocess too. Definitely recommend to use them for your storage units!

Absolutely recommend this business! I hear that there will be a U-HAUL DEALER THERE SHORTLY!…read more Check it out, yay!

Rent-A-Space

(2 reviews)

Night and Day Difference from Other Storage Facilities…read more After dealing with a frustrating experience at Storage King here in Roanoke, I was honestly expecting more of the same, but this place completely changed that. From the start, everything was handled the way it should be. The process was smooth, communication was clear, and I was able to get everything set up without wasting time or jumping through hoops. No confusion, no runaround, just straightforward service. Customer service here is on a completely different level. I was treated with respect, not talked over, and every question I had was answered professionally. That alone made a huge difference compared to what I dealt with elsewhere. David, who helped me, was outstanding. As a fellow military veteran, I really appreciated his professionalism, respect, and the way he carried himself. You can tell he takes pride in helping people and doing things the right way. I also appreciated the transparency. No surprise charges, no pressure to add extras, and everything was explained upfront so I knew exactly what I was agreeing to. The facility itself is clean, secure, and well maintained, which gave me real confidence storing my classic Mustang there. When you're trusting a place with a vehicle like that, security and upkeep matter, and this place checks all the boxes. Overall, this was a night and day difference from Storage King. If you're looking for a storage facility that actually values your time and treats you like a customer should be treated, this is the place to go. Semper Fidelis

This is a great facility! Management is on-site, friendly and accommodating. I was renting a unit…read morefor my job and they would sign for deliveries and allow access to my unit (with permission, of course) to the drivers. This is a very secure process and prevented the need for me to personally be on-site when the UPS truck would arrive. The facility is slightly older but clean and well maintained. No issues with water or pests in the 5+ years I maintained a unit at this location. Good value for the unit size, too.

Craft Self Storage

(8 reviews)

Mr. Craft is wonderful. He initially did not have any available units, but offered a waiting list…read more Once one was available he set us quickly and gave easy to follow directions to the unit. He offered advice on moving companies and was so fatherly with his sound advice. His units are clean and easy to access. I recommend him whole heartedly.

Bill Craft runs an excellent storage facility for a great price. I have rented two units at…read moreseparate times over the past ten years. The units are well maintained, the site is very secure with 24-hour keypad entry, and the access lanes are wide and paved. I'll never use any other storage facility.

Tuckit In Storage

3.6

(10 reviews)

Kinda weird office, but good storage, way bigger then I was expecting and super clean.read more

Great business, great service!…read more Used them for two years and they are always on top of things. Thanks Tuck it In

All Size Storage

3.0

(1 review)

Storage units in this area since are twice as cheap as DC. My biggest concerns were mice & stink…read morebugs and security. This location doesn't have those issues. This location was newer, clean and secure. I chose a safe area that was monitored (during office hours) and near other businesses. There isn't a time commitment. You just need to pay by the first on the month. If you give notice & move out before the end of a month you won't be charged for the next month. Insurance is required either from your home owners policy or purchased from the company. There was an issue with being able to safely leave the grounds after hours. My code didn't work. We had to get creative at finding a way out. The problem was frustrating & preventable. I think I am the guinea pig for helping people to prevent this from happening to someone else. Emergency numbers need to be placed at all keypads. I was called a few days later with a temporary code that will work while mine gets fixed.

AAAA Self Storage

I came by this location on Monday November 29th to store a vehicle of mine that I've been working…read moreon but just don't have the space anymore and was pleased to see how secure the location is. I was also very pleased with how polite and helpful Todd and Joshua were. Turns out I am not able to keep my vehicle in storage due to the fact that it is not fully running at the moment but Joshua showed me units anyways to compare sizing visually and showing me the lay out of the facility. Todd went ahead and wrote down all of the info on the cost and additional info I would need to have when I get the vehicle running. Their attitude towards me was very welcoming and really showing me of how much they would appreciate my business there and that's something I really don't see every day. Once I get my Chevy running again I will definitely store it there to keep it safe.

Great service and good prices. The personnel is very helpful and friendly. I rented a storage with…read morecontrolled air. The place is very clean. I would recommended to everybody.

24 Seven Storage

(1 review)

Very good people to work with. Excellent service and setup for storage. Accommodated my storage…read moreneeds and was very helpful. I am glad to have went to them for my storage needs! Parking lot where my storage unit is located was large enough for my truck and was easy to access. Unit was clean and in excellent condition.

Winters Storage - Cloverdale

4.0

Highly recommend winter's storage! We needed a last min storage unit for my son who had to move his…read morestuff from college dorm for the summer. We got their 5X5 air conditioned unit, so reasonable, gave us second month free! Move in was hassle free, clean spacious unit. Staff is so friendly! We will definitely use them in the future.

Highly recommended for Roanoke area storage. Family owned, managed by family- prices are fair,…read morefacility is clean and safe. They will give a better price than some of the bigger companies in the area, and you're going to get good customer service in the process.

First Security Self Storage