Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

The new management company that took over this facility has fixed every previous problem and issue,…read moreand they still charge less than everyone else. Customer for life!

Easy access through app, clean ground floor units. Opens at 6am so you can beat the heat…read more Reasonable prices and insurance.

Easy registration and pay. Very happy with cleanliness of the whole facility and grounds. Good…read morenight lighting. Only issue is main gate started coming down before I had pulled all the way through with my trailer, but cleared thankfully. Would highly recommend.

I used this business for a storage unit for my things, and I will say that the owner was always…read morevery nice and professional. However, the girl that worked there did not address some of the issues that occurred and never mentioned them to the owner so things were never handled in a timely manner. I had issues with billing and needed a credit and had to call several times in order for that to happen. She just never took care of anything. In addition, I left in the middle of the month, and the amount I had paid for the month was not prorated, which is extremely disappointing. I always felt safe when I was at my storage unit and always felt like my items were safe.

I rented a climate controlled spot last July. 6 months later I got a bill and it was almost double…read more 6 months from that it significantly went up again. It's now over 2.5 times what I started at/month and I have to move all my belongings because that's outrageous. When I called they said corporate says the rates and it goes up every 3 months so beware! it starts out affordable then isn't any more and they have you over a barrel. its a lot of work to move everything! and when i looked the new rate is lower than i started off at! Why punish your established customers? Shame on you! I saw people moving out that said the were leaving due ti new rates. outrageous. BEWARE!

A clean place, very very reasonable. I have used them twice and they have always tried to help me…read moreanyway they possibly could. I couldn't say enough good about them.

Stored my belongings here for over 2.5 years and barely accessed the unit. When I moved out,…read moreseveral items had water and mold damage--even though others in the same unit were fine and the floor was completely dry. The facility had multiple hurricane closures during that time and also underwent property updates (including solar panels), so it's hard to ignore the possibility that something happened during storage. The most frustrating part: I filed a formal complaint with detailed documentation and never received a single response. If everything goes perfectly, you'll probably be fine. But if something goes wrong, don't expect any follow-up or accountability.

Stopped in here after a bad experience down the road at a National chain storage. The gentlemen who…read morehelped me was very nice. Their rate were right up there with the big box storage places. It's super clean, I didn't see any bugs!

Friendly and helpful. Reasonable on pricing and very accommodating. Had one unit and had to…read moreupsize it. They helped me without any problems and are very accommodating with advice and guidance. Strongly recommend this location. They are very easy to load and unload and their hours are very accommodating to my own schedule.

Lots of frustration as their is no one on site so they gave wrong gate code Also charges for…read morekeys. But says if u turn then in within a week you will get $ returned. I tried to do that but i would have hsd to drive 50 miles to do that. . And not easy to return to get reimbursed.it advertises one free month but then start up charges ate up the one month free.

Great customer Service!! Shannon and Tina are so joyful and professional. Shannon really went off…read moreher way to get us the best unit for our needs at a great price. She explained everything in detail. It was a great experience working with them. Truly a pleasure

Go here! I cannot express enough what an amazing storage unit place this has been. The customer…read moreservice here is top-notch. They are always knowledgeable and courteous. One time my lock rusted. They verified my identity before helping me replace the lock. The site is secure. Key code in and out. Cameras and fencing. Good commercial neighborhood, down the rode from the airport. We were customers for almost 5 years. The rates were reasonable (no crazy price increases- reasonable), and the unit was high quality (D6 below). In those 5 years, we never had an issue with rodents or critters (just some spider webs)! Seriously! We also had our camper here for a short time. They have expanded and have plenty of space. Look no further. High-quality and clean. Bathroom on site too. Do note that there is no trash on site (what you bring in, you bring out). Thank you, Florida Secure Storage! You honor your name.

Everybody at Florida Storage has been great for the last 2 years…read more The quality of the Storage Facility is on the best scale you can get. Prices are very reasonable compared to other facilities in Ocala. Check it out, take a ride buy or even better stop in and see Dave ,or any of the other staff. I still have another unit there. Thank You Robert Errol Flynn.