Ashley the store manager is a pleasure to work with, she is a very helpful and attentive. I will be…read morerecommending her to everyone i know in the area , go see her if you need good ppl to work with at that facility. 100% happy with her performance.

10/10 Had a very positive experience, the representative…read moremade every step simple, and had a great attitude. Too bad other places couldn't take notes.

I've used Cal self storage many times over several decades and it's always been a good experience.read more

As a single woman I have always felt safe at this place. Not only is the staff great and very…read morehelpful, it is always nice and clean. I have rented from them several times over the years

Fantastic and affordable storage space…read more I highly recommend Extra Space storage in Newark. I have a 5x5 inside storage space. There's 2 large elevators to access the 3rd floor, so it's not a lift. The storage facility is new and clean, and there's clean bathrooms on the first floor. The #1 reason to store here though, is that they don't rip you off/ price gouge you. I got the web special for $31 per month, 2 years ago. After around 6 months, it went up to $36. Then after a year it went up to $41. Then after another 6 months it went up to $53. Now after 2 years plus a few months change, I am still paying $53/month! If you have ever rented other storage units from other companies in the Bay Area, IYKYK. $53/month for a 5x5 after 2 years of being in the same storage facility is unheard of. That is very fair and affordable. I'm not sure if it's a corporate one, or if other locations are franchised, but a family member of mine had a horrible experience with a different extra space location almost doubling the price of his unit after 1 year. So tldr: highly recommend the Clark Ave, Newark Extra Space facility!

They seem to operate using a scam-like tactic. They advertise lower prices online without clearly…read morestating that those rates are only promotional. This makes you believe that's the price you'll actually be paying. After you sign up and make a payment, the contract (if you take the time to read the fine print) reveals that the price is only valid for 3-4 months. After that, it more than doubles. Why not be upfront about it instead of putting people through all this hassle? It's totally misleading. I assume they think once people move in they might just put up with the scam instead of going through the hassle of moving out again.

Easy to access space. They sell "air conditioned" vs non air conditioned floors. I got to take a…read moretour of the place first. And ended up going without ac because that floor was so chilly, even on the Staff was really nice. Everything felt secure. The only con is access to the storage area closes a bit early.

Remember they require you buy insurance, insurance company did not pay you if they broken in on…read morethe top without damage the lock, insurance company policy won't pay you a dollar.

Everyone are super nice and helpful specially the manager I highly recommend this placeread more

Knowledgeable representatives and fast replies to all my inquiries…read more Offered special deal priced storage

LP show me the space made it easy great customer service . Quick for everything…read moreVery communicative

Never in my life have had a "manager" like Marisol talk to me they are at she did. 4 minutes after…read more6pm and her being off she said " we are no longer open" and tried to end my call. Then she started huffing and puffing while on the call with me. After I told her that was rude she claimed to have asthma. She was rude short and tried to hang up on me multiple times because 4-6 minutes of using the phone with a customer was the end of the world I asked for email recap of her claiming to want to escalate with call to a district manager because I asked her to that I shouldn't worry because all calls are recorded and she didn't have to sent me an email. Is this what public storage has gone to? Is this what you guys represent? Brushing people off? Being rude? This is what customer service is in your eyes? The power of social media I will spread the word like wild fire. Your employee has my information and said she will escalate it. And doesn't need to write a email or anything Let see what happens you have my info

The customer service was great. The gentleman helping me had the biggest smile walked me through…read moreeverything step by step so that way I knew how to get into the building as well as my unit. When I went to my unit it was clean and well lit . I am happy I went with Public Storage it was the right choice

Nasira helped me out great person thank you! Thankssssssssss also they fixed my problemread more

Horrible office staff Told me one price on…read more Phone..when I went to there office they Double the price! Stay Away No Good! Switch and bait tactics. Excuse and more excuses poor manage Ment . I will never recommend this storage facility. Suggest going elsewhere. A very poor office skills.

Clean, safe and NO RATS! It might sound odd but I'm terrified of rats…read more I also like that there are cameras all over, I feel very safe when there, no matter the time. Safe Keep truly is a safe place to keep your items! .

Clean, organized, and professional! This storage facility is truly top-tier. As someone who is very…read morecautious about cleanliness and security and admittedly terrified of rodents and cockroaches, I couldn't be happier with my choice. Storewell (Hesperian location) is exactly as advertised: spotless, secure, and well-maintained. I searched extensively across two counties, visiting multiple facilities that either had poor reviews or didn't look anything like their photos. Storewell on Hesperian was the only one that exceeded my expectations and matched its presentation. If you ever need a larger unit, they maintain a waitlist with a transparent process for who gets priority, which makes planning easy and stress-free. I felt confident and relieved knowing my belongings were stored here. Highly recommend!

Cleanliness and good security would keep me using this place. The staff is friendly and helpful…read more Excellent overall experience.