How do you screw up a storage facility? Somehow these clowns have figured out a number of ways…read more The Garage door has been broken for weeks, So when I get my cart of my boxes out, I'll have to go through the cold and the snow. They fixed that problem by not having any carts available. There weren't that many cars outside, so not that many people inside, but no carts. All of that is irrelevant because the elevator was broken and I had no way to even get to my unit. We first got this unit when the place was under different ownership and they have done nothing but jack up the prices. I'm getting my stuff out of there as quickly as I can if it is even physical possible to get to my unit.

Do not waste your money at this place! Horrible customer service! Very unprofessional and…read morejudgmental. Save your money and go somewhere that you'll be appreciated as a customer. I've never dealt with such blatant discrimination!

SCAM FRAUD Horrible company, continually raise the rent and they will add "Protection Plan" monthly…read morecharges without any notification, and even after you supply Proof of Renter's Insurance. And they will do it over and over again - you have to check every invoice.

Terrible. They will hike your rate every two months. I was quoted at $70. 5 months in and I'm…read morepaying $110. The manager is very misleading, with the ethics of a used car salesman. On top of that, garbage was left in my unit before move-in and the place reeks of mold.

They stole our stuff and moved someone else into our locker while continuing to auto bill us…read moremonthly. Trying to say someone broke in to steal our stuff and move other stuff into our locker and lock it with their facility provided lock. They have a shady reputation. Avoid all storage properties owned by Sheldon Badzin's Mayflower Properties.

Get your requirements in order and don't go hounding down customers after a contract agreement is…read moremade.

StorageMart -- Plymouth / Hwy 169 --…read more A Night-and-Day Difference If I could give it ten stars, I would. After the nightmare I went through with Public Storage, walking into StorageMart felt like finally being treated like a human being. From the moment I stepped into the office and was greeted by Brad, everything changed. He didn't try to rush me, judge me, or talk over me -- he just listened. He let me vent about everything that had gone wrong, and somehow managed to make me feel lighter just by being present. That kind of patience and empathy is rare, especially in customer service. Real People, Real Compassion At Public Storage I was paying nearly $140/month for a 10 × 15 unit and treated like a problem. At StorageMart, I upgraded to a 10 × 20 for less money and more humanity. Brad's kindness and respect made an enormous difference. He treated me with basic dignity and understanding -- something I hadn't experienced in a long time. Clean, Safe, Accessible My unit was spotless when I moved in. The facility is well-lit, secure, and (thankfully) has cell service -- something Public Storage sorely lacked. As someone with physical limitations, that alone gives me peace of mind knowing I could call for help if I ever needed it. The access points are convenient, the property is clearly maintained, and you can tell it's managed with care rather than indifference. Honest and Reliable StorageMart tells you when someone will be on-site -- and they actually are. No ghost "property managers, "no run-around. Their posted hours match reality. And while I do my best to leave on time, life sometimes has other plans. Brad and his team have never harassed me with texts or emails when I've been delayed leaving. That grace and understanding mean everything when you're already doing your best under difficult circumstances. A Company With a Pulse StorageMart proves compassion still exists in business. They follow through on their word, respect their customers, and balance professionalism with genuine decency -- something the big chains have clearly forgotten. Bottom line: if you want clean, affordable, and safe storage run by people who treat you like a person -- not an account number -- StorageMart on 169 is where you want to be. Signed, A Grateful Customer Who Finally Feels Seen

Clean facility, and friendly staff. Never have used a storage facility before but this was a good…read morefirst choice.

At all costs stay away from this location. Extremely bad customer service. They will sell you…read morethe wrong parts and screw you over. Both employees behind the counter I dealt with were clueless. I then called the manager of the location twice and he was just as worthless. STAY AWAY!!!!!! Trust me you will save yourself money, time and headache.

I bought some moving supplies from U-Haul website but later found out that some items were not…read moreneeded. So, I brought them to the closest U-Haul store, but the owner only accepted few return items because he doesn't sell most of them in his store. So, I went to Alex's store. Although he also doesn't sell the majority of these items in his store, Alex went extra mile and took care of all the return items. Alex and his stuff are very friendly and professional. I really appreciate their kind help. Thank you!. Highly recommended!

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.