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    Public Storage

    3.6 (23 reviews)
    Closed 6:00 am - 6:00 pm

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    5 months ago

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    2 months ago

    Jennifer was amazing and so helpful and made the stressful transition of moving so much easier customer service is amazing

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    10 months ago

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    5 months ago

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    10 months ago

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    1 year ago

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    9 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    It clean and love that is secure , and easy to get it online and the prices is reasonable

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    4 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Julie was so fun and helpful! She is a wonderful asset to your company.

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    3 years ago

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    4 years ago

    Very friendly and helpful in helping me find the perfect unit I highly recommend public storage to family and friends

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    4 years ago

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    Ask the Community - Public Storage

    Review Highlights - Public Storage

    I had an excellent experience with this storage facility, and Crystal truly made all the difference.

    Mentioned in 2 reviews

    Read more highlights

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    SecureSpace Self Storage Centennial - SecureSpace Climate Controlled Self Storage in Centennial - Portland, OR.

    SecureSpace Self Storage Centennial

    (26 reviews)

    Centennial

    Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

    I have had a 10x14 storage unit at this facility for just over a year and, in that time, my rental…read morefee has been increased by more than 150%. When we started, my "introductory rate" was $103 and the following month it was $183. 3 months later, it was increased to $246 and, at the beginning of this year it was increased again to $279. There is an ongoing promotion and special introductory rate combo where the same size unit is $51 for the first 2 months (the promotion states "Half Off 2 Months") and then $102 after that. Upon seeing this, I thought I might go into the facility to try to negotiate my rental and was met with absolutely no flexibility. I was told that the current promotion and subsequent rental fee was only a promotion and did not represent the complete cost of the unit. When I asked if there was anything they would be willing to do to work with me, they simply stated that rent increases are normal for everyone and they were unable to make any adjustments. So, I will be vacating my unit before the end of this month because of these unreasonable increases.

    Public Storage

    Public Storage

    (26 reviews)

    I had a very bad experience with the Public Storage location on McLoughlin. I returned to my unit…read moreafter a couple of months and discovered someone had broken in and stolen my belongings. The most concerning part is that I was the one who discovered the break-in, not the storage company. When I arrived, I noticed an unfamiliar lock had been placed on my unit along with my own lock. The original lock provided by the facility had been removed and placed inside the unit. After looking closer, I could see that the metal flashing had been pried open and the door had simply been forced out. Based on how the doors are built, it appears they can be popped open fairly easily with a crowbar and a little force, which is extremely concerning for a business that advertises "secure storage." What's even more frustrating is that the facility has cameras, but there are no cameras in the indoor hallways where the storage units are located, and there was conveniently no camera covering the area where someone would have had to exit with my belongings. That makes it nearly impossible to identify who committed the theft. When I contacted the company to try to resolve the situation, I was told to call their "Public Storage Cares" number to ask about getting some of my rent refunded due to the break-in. When I called, they were completely unwilling to help and simply referred me to the insurance provider (Orange Door Storage Insurance), which I had already contacted and was already filing a claim with. Instead of taking any responsibility or even offering a partial refund for the rent I paid for a unit that clearly was not secure, they just passed the issue off to insurance. While the front desk staff I spoke with at the time was polite, the company itself showed zero accountability for what happened. I paid for a secure storage unit and received neither security nor meaningful support when my belongings were stolen. Based on this experience, I would strongly caution anyone considering storing valuables here. The security appears inadequate, and if something goes wrong, don't expect the company to take responsibility.

    The best part about this place is the manager, Kelli. He's incredibly accommodating, communicates…read moreopenly with tenants, and truly runs the facility like a well-oiled machine. He goes above and beyond--kind, courteous, and genuinely caring. Kelli regularly patrols the property, keeping a close eye on things and making sure everything is safe and secure. He keeps the entire facility clean and well-maintained, and he makes a point to stop and chat with tenants--not just about their units, but to genuinely check in on how they're doing as people. That said, my rating reflects some issues that are beyond his control. The rent started out very reasonable, but over time it increased to the point that it just didn't make sense for me to keep the unit. Also, my drive-up storage unit didn't have a working light, even though there was a bulb hanging from the ceiling. I was charged the same as those with full lighting, which didn't feel fair. I sincerely hope this company values Kelli and takes better care of him than they do their renters--because he's the one making this place worth it.

    Public Storage - selfstorage - Updated May 2026

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