They have Professional & Caring Storage Managers on Site with Professional Customer Service and are…read morethe Friendliest Storage Facility on Route 9 . Excellent Reviews, Promos , 24/7 access, Security Coded Gate, 24-Hour Surveillance Cameras, Use of Truck for Move-ins, Packing and Moving Supplies, Clean and Cared for Grounds and will Guarantee if you enter this place depressed, you will feel happier and welcome and leave with a smile and want to return willingly and without pressure due in fact to the Excellent Job the Property Managers do for their clients, customers and tenants. Please go check them out for yourself.... They provide the following in addition to what has previously been mentioned:* RV & Boat Storage * Business & Personal Storage * Car Parking * Open 7 Days a Week * State of the Art Facilities * Commercial Deliveries Accepted * * Month to Month Rentals * Temperature Controlled Units

These guys were great! Found out my large amount of garbage wasn't picked up by sanitation after we…read morealready moved. I feared getting a ticket and called them , got through to them right away and picked up the junk within an hour for a fair price. They sent me a video and FaceTimed me. It was way easier than I expected and I'd definitely recommend them.

Used this company for junk/furniture removal while moving. The owners and workers were very…read morefriendly and worked fast. They also stuck to their quote without changing it at the last minute despite changes to our removal needs. Would recommend to anyone requiring junk removal.

My husband and I used We Move U.S. this past weekend and we couldn't have been more happy with the…read morejob. The three men who arrived were prompt, courteous, and very thorough. They did a great job packing all of our items, which included a lot of heavy items, including a large marble table, several couches, and tons of heavy pieces of decor. Everything arrived to our new apartment intact. No items were broken, either! The movers helped to unpack all the large objects and re-constructed our bed and bedframe in the new place as well. Overall, I would highly recommend these movers!

I had to share my experience, because this company did exactly what every relocator's WORST…read morenightmare is. I found them on unpakt.com, called them, and found them to be very helpful and able to accommodate my needs. It was a comfortable 3-4 weeks before our move. We were happy. Then, out of nowhere, 12 days before our move, we get an email that they canceled our move. No phone call, no nothing. Just an email. So, I call them -- and was promptly reassured that the cancellation was a clerical error ("I think my secretary cancelled you by accident"), and that he would get back to me. Saturday comes and goes, no call back. So I call Sunday just to check in, and am told that he is out of the office until Monday morning, but he will be back in the office by 9am and will call me first thing in the morning. I confirm that he knows my name, he tells me he doesn't need a phone number, recites the details for my move -- all in all, I'm feeling confident. Monday, 3pm, no call. So I call him and am sent to voicemail (for the first time) and leave a message explaining that I would REALLY love to hear back, given it's roughly 9 days before our move at this point. Monday, 8pm, no call. It is now Tuesday, 6pm -- still no call. Because of this "clerical error", and frustrating inability to return my REPEATED calls, we were forced to book with a different company -- after going through a number of other companies who were booked by this point. This company jeopardized my entire move, and they STILL have not called to apologize or rectify the situation. They delayed my booking a company that actually DOES want my business by 3 days during a peak season and less than 2 weeks before our move. This was the opposite of reliability. Highly, HIGHLY discouraging.

Andrea and Mel are the "go to" for rental information at the Monmouth Junction, NJ location…read more Friendly. Courteous. Knowledgeable. Patient. They are the point of sale and are representing the company with the utmost customer service. The property is exceptionally clean and well maintained. Management oversees guidelines as customer safety is a priority. I have visited other storage facilities. No comparison!

Brand new customers. They were supposed to pick up 10 days ago. We're still waiting on our trash…read morecan! Now there's way too many bags of trash. Just called and said they will pick up tomorrow w/o a can. You can bet I will update. UPDATE! They have redeemed themselves. Not sure what the initial problem was but all is well now!

Are you tired of customer support just being an argument?…read more When did it become the job of customer service to tell customers what they can't do and not offer a solution?! I don't know about you, but I am so sick of companies that think putting someone on the other end of the phone, in a position of negative combat, is offering customer service. That is what you get from Interstate Waste, formerly Grand Sanitation. Not to mention their high prices! I put old, dried up, water-based paint cans in my trash. They are as solid as a rock. I did this because if you do a search on Google and ask how to dispose of them in NJ, this is the answer you get. I also called customer service years ago, back when they were Grand Sanitation, and that is what I was told to do. This morning my trash was not picked up by Interstate Waste, formerly Grand Sanitation. I called customer support. The Interstate Waste, formerly Grand Sanitation employee kept saying, "No!" "You can't put paint cans in your trash, only trash bags." Her only approach was combative. Instead of saying, "I'm sorry this happened. Unfortunately, we don't allow paint cans in the trash bin, BUT you can do X, Y, or Z. Can I set that up for you? All she did was say, "No! You can only put trash bags in your can." If she did not have the answer for what to do, she could have said, "let me find out how we can address this situation and I'll get back to you." I think our country has gone off the rails when it comes to customer service. We either get someone from another country who follows a script and does not deviate from it and inevitably does not resolve the problem, or we get someone who is combative. When we get actual customer service, we are so grateful that we don't know what to do with ourselves. So, if you have another choice besides Interstate Waste, formerly Grand Sanitation, I would recommend that you try any other company. XXXXXXX - Update - XXXXXXX Grand Sanitation responded with an attitude saying "The beauty of your review is that its for a company that no longer exists. It's not going to change anyone's mind! If you share with me your address I'll try to get your paint cans picked up." I state very clearly that Grand Sanitation is the former company that is now Interstate Waste. After giving attitude, they say what they should have said all along, "If you share with me your address I'll try to get your paint cans picked up." BUT share my address???? How do you do that privately if they do not allow contact through Yelp???? I think that companies are screwing us all every chance they get and we need to fight back.

UNITS was able to very quickly solve my immediate storage needs. We had a flood in the basement and…read moreneeded a couple of containers to store our stuff while we fixed the damage. They were here the next day with a very cool robot delivery system that was able to squeeze the container through our fence into the backyard with only 3 inches to spare for their 8x16 foot container. Zack was great! Very responsive customer service. I highly recommend them. They were much less expensive than PODS. And since they were local, they were very accommodating.

I mentioned I was looking for a storage unit to a friend and he recommended TIS and I'm glad he…read moredid. Anita made us feel comfortable and was very thorough in the way she guided us through the building and paperwork. Customer service was outstanding! Just like TIS was recommended to me, I plan on sharing this place. Great experience!

I was very happy with my stay at the facility…read more The manager was very strict about policy, but I felt my items were safe under his supervision. The hours of access were great, and I was able to move in for less than $30 dollars with the first month free promo. Will definitely recommend to others!

Good Afternoon Sean, I write after our phone conversation…read morejust now to let you know how blown away Mrs. Anderson and I were with the way your people handled the delivery of the bed we just bought at Design Within Reach. I have never seen a product more well designed than this bed...............not only as to the look and functionality but as to how it should be assembled. That said, your men had obviously been trained as to how to assemble this bed. Your three men were virtually silent as they did their jobs like a jazz trio. At one point, one of the men actually said "this is a terrific bed"..........which made me think that he worked for Design Within Reach. When I called to compliment the folks at DWR and asked if the delivery people worked for them they said that they didn't. Given an excellent product and people at U-Kay who were a pleasure to work with throughout, the icing on the cake was your team of professionals who put their bed together and were in and out in a half hour. I would think that the owners of DWR understand what an asset you are to them. If not, let me suggest that you let them know. I wasn't joking when I said that I'm a 78 year old man who can be a real pain in the ass in situations like this. NOT TODAY. Thanks for giving us a very pleasant surprise.

We have used UKAY for two separate DWR orders. With our previous order, the furniture was damaged…read moreduring two different delivery attempts. This time, UKAY failed to deliver the furniture at all after repeated cancellations. The communication from our coordinator, Jessica, was especially poor. Deliveries were canceled at the last minute, including calls early in the morning on the scheduled delivery day, after we had already rearranged our work and personal schedules. When there was a COI issue, Jessica repeatedly complained to me that UKAY could not provide what the building required instead of taking ownership and resolving it directly with building management. Our building regularly receives and approves COIs from other delivery companies and vendors in New York. UKAY was the only company unable to make its COI comply with the building's standard requirements. Despite having the building's template and contact information, UKAY did not coordinate effectively with the building or DWR. I was forced to act as the middleman among UKAY, building management, and DWR - even though COI was entirely UKAY's responsibility as the delivery provider. For a paid white-glove service, the entire process was extremely unprofessional. The delivery crew showed up far earlier than the confirmed window and asked us to make phone calls and coordinate arrangements for them. After they failed to resolve building issues with repeated last min cancellations, they asked whether it could simply leave the furniture in the lobby instead of providing the in-home delivery service we paid for. When I told Jessica that I would request a refund from DWR, she became defensive, argued that they had "tried to deliver," complained to me that she sends "thousands of COIs every day," and then hung up on me. Across two DWR orders, UKAY either damaged the furniture or failed to deliver it at all. Their coordinator showed poor communication, took no ownership, and pushed the work of resolving their delivery problems onto the customer. This is nowhere near professional white-glove service.