Everything is good about this place except that after a few months my rent goes up $110 without…read morewarning! I see the charge in my bank statement 50% rent increase after a few months. Totally blindsided by this. Had I known they'd do this I would have done more research to find a storage business that doesn't just suddenly charge you $100 more after a few months.

Extraspace storage in rochelle park is terrible. Do not go there unless you want your rent to go…read moreup every month. The management is very unprofessional rude and they will lie to you. Stay away from them!!

I had to get a unit for my father, and Malissa was helpful, patient and funny. She answered all our…read morequestions and concerns, & believe me my dad had a few. Anyway, she is the property manager over here. Yall need a space quick, (you do need an appointment, but they make them within 24 hours) and easy please go here! $45 for a 5x5 monthly.. THANK YOU SO MUCH MALISSA

Nice facility and clean but they raised my rate over 50% after three months. They also charge extra…read morefor access outside of business hours and their app is wonky. Plenty of other facilities in the area offer better terms with comparable facilities.

Miyah was the most amazing ever!!! Went above and beyond for me!!!! Literally so kind and sweet and…read morepatient! The storage is also so easy to access bc of her. Love her 4ever pls give her a raise and make her CEO Of Manhattan mini storage

I've used Manhattan Mini Storage for years and never had any serious issues. However, with the…read morechangeover in management, the quality has plummeted. We had to deal with a mouse infestation across the basement level at the 524 West 23rd Street location during mid-December 2022. There was an overpowering decay-like odor coming from a nearby unit for at least a couple of weeks, yet management didn't take any decisive action, which led to the infestation affecting more than a dozen units. They moved us out of our unit and into an upper level, while we literally dodged mice running back and forth between units. Their apparent lack of concern and zero urgency to deal with a public health hazard is totally unacceptable. They just gave us masks and gloves to deal with the cleaning ourselves. Even worse, over $1K of our property was destroyed by the mouse infestation due to management's lack of activity for weeks. Once we discovered the infestation, we immediately asked to submit an insurance claim and were told by the employee on site that they were out of forms and we should email later. We have emailed the loss details multiple times to management and while they eventually confirmed receipt, they have otherwise ignored our insurance claim (3 weeks and counting). Avoid until they get their act together (if that ever happens).

Really enjoyed the service here. My family and I used Lock Up when we were renovating our home and…read moreliving in an apartment temporarily. The place is always accessible, clean, well-lit and safe. Could not recommend this place more. Great employees too!

I cannot remember the last time I used a self storage facility but Debbie at the Westwood, NJ…read morelocation was so genuine, knowledgeable and professional. She explained everything and provided a brief tour of the facility. The facility is large but not so large that you feel like you're walking a mile long corridor. IMPORTANT FEATURES: (1)They have a garage to pull into to unload your items for storage which is great if it's snowing or raining out. (2) They have a moving truck although small, it is very convenient for those needing less trips to take personal items to the storage. (3) They have moving carts. What storage facilities have these options....? Registration was a breeze. Prices are also reasonable and give a sense of value.

On January 12 approximately 10 PM I purchased a unit, I attempted to move in on the 13th. I say…read moreAttempted because After I rented my van from Home Depot. I went home picked up the six boxes And drove to the storage unit, Mind you the storage unit, my house and Home Depot are about seven blocks from each other. I get to the storage unit. It's about 830 AM, The sign on the door says open come on in. I try to open the door but it's locked. about five minutes still nobody I called the call center at (929) 547-9621, " they do not have a physical person that works at this location and that the key is inside the storage unit" I thought OK well I guess that's possible. But when I went to the storage unit and I attempted to open it, it didn't open it was locked. So I called the 929 number listed above again Spoke to a different person, The second person I spoke to Stated " They're probably walking or helping somebody into their new unit, And asked if I could give 5-10 Minutes" I gave 11 Person still not there. So I called the 929 number a 3rd time This time I expressed my frustration again and the lady on the phone Stated " There is one person for multiple facilities nearby. There was an emergency at another facility." It sounded like she was gonna ask me to just wait and be patient, but I cut her off and stated " That's not my problem, I want my money back. I have to return the van by 10 AM it's 926 " She said that she will put a request in for the cancellation While driving back home to drop off everything that was supposed to go into the storage unit A gentleman from this location called me and gave me a different excuse, He stated "Hi John, you requested a cancellation" I said yes he then stated "why" and I expressed my frustration again. Then he stated "Well, you need to understand sir. There is more than 100 units and I have to check every single one of them so you need to understand that" giving me an attitude. I said "then there should be two people working in that office not one, and that is not my problem that you have to go check everything". He then stated " Well what do you want me to do?" "To process my cancellation & my return like the Request says" I said. "Fine" he's said. I said "Thank you. You have a good day" right before I was able to hang up he said. "Fuck You" That's when I called the 929 number again unfortunately they don't have supervisors but they said that I should be receiving a call from upper management still waiting. This person that was on the phone was helpful, but she kept saying things like but sir, you need to understand no no that's not my problem. That's your problem going back-and-forth. I understand she wasn't the one that cursed at me, but she is guilty by association. Four different excuses, Rude employees disrespectful employees. If I could give zero stars, (wish I can give negative stars), I would

Cheryl is still the bomb but I've only been here 4 months now and my fees have increased twice. I'm…read morepaying close to $300 a month for a unit that I was originally paying about $100. Not cool. It's not even half a year I've been there.

Most moving companies are really shady and LOVE to pile on tremendous extra fees (and if you dont…read morepay it, they'll hold your stuff hostage on their truck until you do!) so I was skeptical to use a moving company again this time around. But unfortunately, I did not have anyone to help me move into my new apartment so I thought I'd give HPS a call due to their good reviews. And man, was I glad I gave in and let my guard down! These guys are very professional and kind. Explained everything in full and were very reasonable for all the service they provide. I was honestly a bit worried because I am a young woman on my own and most companies like to take advantage and pile up fees in hopes I would not fight back but not these guys. They are straight forward and very helpful and understanding. I HIGHLY recommend giving them a call. You will not regret it!

Robert is such an easy going guy to work with. This is my second time hiring him for a move. I must…read moresay that I'm not the easiest person to move with all the stuff I own, but his team is always able to manage the task! They pay very close attention to make sure none of my belongings were damaged. Will keep using them going forward!

I stored my belongings in a ground floor unit at Storage Post for years. The ground floor flooded…read moreduring hurricane Ida on Sept 1, 2021. Most of my belongings were saturated and ruined and I had to throw them out. Storage Post offered no compensation and even insisted on full payment of rent due til I gave up the unit at the end of the billing period in mid Sept. I was told by a mover that the building also flooded during Sandy. I would not recommend this facility, even on the higher floor, as i assume mold is present throughout the building due to the ground floor damage.

Wow! I've never seen a storage place that is so neat, organized, and clean as storage post in…read moreJersey City. Valerie at the front desk was super helpful and professional. I couldn't imagine a better experience for something as vital but maybe lesser used as Storage. When you need it, you really need it! So it's such an amazing experience when you walk into a super reliable and trustworthy place.

Just stored our belongings here while we were transitioning to a new house within town. This place…read moreis awesome! First of all, the staff is super friendly and very helpful which makes a big difference. The facility itself is super clean and secure. Easy to park to load and unload trucks or car. The unit was perfect for what we needed. Highly recommend this place if you need storage.

This is my first time using a self storage unit. The process was made so easy and the customer…read moreservice was excellent. You cannot beat their prices. Job well done!