Clean and well-run. Recommend. I had a very good experience here. No bugs, no problems, helpful…read morestaff.

Only use for a very short time!!!…read more I moved to one of their small units in January while my girlfriend and I organized things after we moved in together. There was an online special for a small room for $25 a month. They also charge a $25 administrative fee when you sign up. After 4 months they are already raising my rent $10 a month due to "market adjustment". When I look online they are still offering the same move in special for $26, yet it's going up $10 for existing renters. Their business model is the hope that you'll never move your stuff and just deal with the price increase. It's a suitable place if you're only going to be there 2-3 months, but after month 4 you'll likely get a rent hike. Also the the operator will badger you for a review while you're there, but make sure to wait until you've been there a while before you do review. Most of the reviews on here were done when they started the process, and it doesn't get bad until later. Look at the "excluded reviews" for the company and they're basically all the same.

I was in a real bind moving out of a rental in Cinti to a home in Dayton by a certain time. Wayne…read morewas terrific. I was able to do a short term rental of a space that was just what i needed. He was courteous, professional, the price was right. It was conveniently located for me. Very pleased.

We called to ask if there would be availability to house our travel trailer for just a few days. We…read moreweren't sure of the dates. The gentleman answering the phone indicated that yes, he would make room for us when we did show up. As we are traveling across country and could not be specific about dates, his friendliness and flexibility greatly relieved our stress about trying to meet a time schedule.

horrible customer service!!! i requested to cancel my monthly strange unit in March both in person…read moreand via email. i was still charged for April. i have tried calling and emailing several times now and no body returns the call. very disappointed with the lack of customer service from them as all I'm trying to do is get a refund for the months fees after i moved out.

Great facility with great service. This facility is very clean and secure. The manager and…read moreassistant is very personable and go above and beyond to accommodate customers. I highly recommend this facility.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

They raise the price every 3 to 4 months AND change the due date for the current month. They get…read moreyou hooked (rent at a low price) and then take advantage of you. I'll be looking for another storage unit as soon as possible. They are driving me away.

From the owner: CubeSmart Self Storage of Cincinnati, OH offers affordable self storage with premium amenities. Our…read more3600 Red Bank Rd location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Cancelled and still was charged the over inflated price.. called local manager and corporate..no…read moreanswer no call back. Disputed the charge since I have proper notice.. so we will see. My advice is if you need storage, find someone else! And look at their ratings!!

Barb was such a professional, when I called. I went to rent a storage space. She was very…read moreinformative. She explained the insurance, monthly premium and took the time out to just talk and answer all my questions. Thank you Barb, for listening to our needs, and the kind service. Shanna

Citadel was great for my storage needs. One floor access is really convenient. The facility is…read moreclean, well lit, and has security cameras which made me feel that my stuff was safe and secure. Price was comparable to other places.

Whatever you do avoid renting from here!!!! They flood real easily and don't take any…read moreresponsibility for it. Rented from here and then had a bad rainstorm. Unit was on the interior and I thought that would prevent any damage to my items. Manager didn't take any responsibility for the flooding, blamed it on the business above them. Also never apologized for the damage to my items. Said to call insurance about everything and did not make me feel like they even cared.

Zack at the Cincinnati location definitely made things right. He adjusted the rate to match the…read morequote we received. They did a great job with delivery and placement multiple times. We would definitely use them again.

They expect you to be a storage facility just a FYI. My container was empty and ready for pickup on…read morethe scheduled date but due to "truck issues" they were unable to pick it up. It's now been 2 weeks and still sits in my driveway. The first week received 1 call from them for a update and that was it, haven't got a phone call or email since. The company does not care about you once they have your money!! Do not use this company!