I have a storage unit in the public storage in Farmingdale on 110 the smaller one they have 3 , 2 larger I'm in the smaller one. Since I've moved in I've had nothing but trouble with the locks and they wouldn't help me at all!! Cost me a fortune on a locksmith and now I'm back in same situation they say call a locksmith!! They have no one on site to even come and check out your unit for the problem!!!! All they say is call a locksmith!!! I had to file a extension on my taxes because I needed important documents in my storage unit and they said can't help call locksmith!! AGAIN THEY'RE ALL TIME ANSWER FOR EVERYTHING!! I'm still not in the unit !! I'm working on getting the hell out of there!! If you don't care about your valuables or treasures or customer service go ahead and rent there!! If you do then heed my warning!!!!! read more

Truly a hassle free and simply process on opening a storage account at Public Storage Bay Shore!!! Staff was friendly, helpful and the facility was super clean.. read more

Absolutely the easiest time I've ever had arranging for storage!! Would recommend to anyone!!

i would never ever use public storage again, very poor customer service.....they are all about stealing from the customer....i moved out on the 1st of the month and they charged me for the full monthand have the gall to informed me they my storage space would be rented to another customereven though they charge me. i spoke to a customer service manager roslyn and she did not have a proper explanation..... my initial rent jump from $103 mothly to $250.... my advised to you....fined some where else to store your propertydo not use this company....."puble storage " very very poor ... read more

this is a horrible company with disgusting business practices and the government should step in on them. i am not even late 1 month and they already have fined me twice and sent a letter to sell my items already. im not even a month late yet. they are horrible people. my entire business is in there and they are going to steal it all with a fake auction. they are preying on all those who cannot pay bills right now and they are going to steal all their stuff. this is a disgusting business. see for yourself. that is the letter i just received from them. its the same month. read more

Public Storage - Self Storage Near Me - Bay Shore, New York

Rented a unit online with first month free, good deal. Then rented a few more months for my business. Place is safe , well guarded and really clean. Also read some of the crazy reviews of this place and it seems some of you people never been to a storage unit before , I actually read some guy was annoyed cause they didn't have coffee ! LMAO Anyhow, this place is a GREAT PLACE WITH GREAT customer service ! Thanks Bayshore ! Angie was a great person to deal with, always so professional ! read more

Climate control was aweful. And they raise the rent without notice don't go there. Very dirty

Note on door 90% of the time be right back??Don't answer or return phones calls???Horrible rude never there to watch?I'm getting out ASAP!Battery left out side gone?Gate smashed down???Lock you out 1 day late etc etc They are not nice!Don't go there! read more

Just got a unit for an in between move. Angie was so helpful and went over everything. She even went out into the rain with me to make sure everything was ok for my first trip to the unit! The new Managment is making sure that everyone checks into the gate instead of trying to get in through the doors. Thanks again to Angie for all your help! So far so good read more

I would never use public storage again. I took my belongs out on the 4th of the month and they made me pay the full amount. Did not pro rate it. Called up and didn't even take a penny off. Raised my rent within a couple of months. Went from $80 to $120. My advice is to use another place. Do Not use public storage. read more

Great place to store your things. Clean facility and friendly staff. Angie was great and she always makes my trips easy.

I cannot thank Ludgi enough! He is a phenomenal worker. I had 8 storage units to get into, it was 88 degrees, and my locks were old and kind of rusted. Ludgi helped me open each one, greased them and even helped me close them. He was more than happy to do it and would not accept a tip! AWESOME JOB Ludgi! read more

Friendly staff; good rates; easy access. The day we moved our stuff in, though, another customer told us their unit had been broken into. This gave us pause but, as we didn't have anything too valuable, we ended up leaving our stuff anyway and didn't have any problem. (They also make you purchase insurance to cover that risk.) We only had to use the unit for a little over a month, so --with the 1st month discount and ability to pro-rate the month for up to six days -- it was very affordable. Would definitely use again. read more

Awful. No security what so ever. 17 lockers broken into, 1 was mine. They didn't care, they didn't even call the police. I called the police. The officer said to me "I would store my garbage here!". Beware! read more

I felt that Amanda knew exactly what I needed. She was very knowlegable, and professional. She helped me select special deals on moving supplies. She put my mind at ease. Now Im excited about putting my stuff in storage! I would highly recommend this place to anyone in need of a safe clean storage ! read more

Samantha called right back after I reserved on line without credit card. She was very Friendly and helpful with offering packaging and furniture covers . Was in and out in 15 mins with my Unit :) read more

Very clean facility. The staff is phenomenal!! They make rounds about the facility on multiple occasions. I understand it's their job to do, what I am trying to express is they actually do what they are supposed to do. Very safe environment. They give courtesy calls when they suspect something is wrong with your facility. This is the place I trust my valuables to be. read more

I was recently looking for a storage unit to rent temporarily while my home was remodeled. The young man who assisted me, I believe his name was Abraham was very helpful and knowledgable. He answered all my questions regarding my inquiries. He showed me all different sizes of units and explained to me which unit suited me and my belongings best. He was thoughtful by suggesting I purchase any materiels needed for packing, boxes, wraps, tape, etc. it was a pleasure to have this young man help me and I would highly recommend your storage facility to others. It was a pleasure to have his help. Other places I inquired about were just so quick to get my business, take my money and not answer any questions I had. Thank you for your excellent customer service. Please inform Abraham and all your employees on what a great job they do. read more

Samantha was very helpful in selecting the appropriate storage space for my needs. Hopefully, things will go well from here.

Samantha provided me with great service. She was helpful with getting me all the supplies needed to make my move easy. Definitely a great place to come if you are moving, staff is friendly and welcoming read more

Disgusting facility and no customer service. (aside from Danielle) We have had a unit for two years now and there is constantly cat poop everywhere in which the employees never clean up because they are too busy texting or making personal phone calls on the company phone, there have been many units, including ours, that have had repairs needed (ie insulation was broken open since we've been there and when we reported a month and a half ago our broken door they said, "this is corporate, they don't care. We can report it but probably nothing will happen" in which it is still broken), the front "security gate" was in need of repair and remained opened for 3-4 months....I thought part of what we paid for was security....terrible experience. read more

Ok so it's mixed wound up renting a 10x 25x it was supposed to be brief. Angie was the one who originally helped us rent our unit and also greeted us b4 our move she is great positive and upbeat. But things definitely didn't go as planned and the only thing I can say is yes it's safe there but the outside units even w/ anything you can think the mold and mildew was ridiculous but as I said first time w/ a storage so it's all new but I will never again deal w/ this company I had called because as I had read from another reviewer had that increase that I had totally forgotten about and had called to speak to Angie but on the phone you don't get as much help if your in person but was given a # for a Mathew Forman (516)----54- not gonna put the full business but very irresponsible owner boss whom ever he was not even any call back they don't care about renters unless your right there it's no help and didn't realize if you pay your bill there's NO TYPE of any reimbursement so just under 400 they got there payment as always and no complaints but nothing ever back they will not return phone calls help out or have any care in the world so I personally for a first time renter would for there customers who rent I would not recommend this place too high of prices that sound good when they pull you in but it's lies read the fine prints set reminders or just find a better spot as I said Angie's nice and the stuffs safe that's the only positive read more

This location could not be any worse. UNLESS YOU WANT TO RISK HAVING YOUR THINGS STOLEN, DON'T COME HERE. When I reserved the unit I admit the price was good. Now I know why.... Just recently I was a victim to a Burglary at the location. They stole very valuable items from me and family and kids are devastated. When I reported it to the woman working at the facility she literally could not care less. She just told me to call the police and ignored me. It took everything in me not to scream because her attitude could not be any worse. I then called 911 and when the police arrived they told me the truth about how Public Storage Bay Shore operates. They mentioned that the location was constantly experiencing thefts. They also mentioned that the same exact thing happened a week and a half prior and earlier a month before that. They explained that the facility does not cooperate with police when they attempt to investigate the crimes. The police also described how the crime occurs. The pull down gates are easily pushed in and off the tracks. This allows the criminals to get in the unit without breaking locks. They then put the door back on the tracks and you would never know they were in. Public Storage Bay Shore has no interest in the security of your property. If you doubt what I say just call the Suffolk County Police Department. read more