Great service great facility. Manager was very helpful. Only issue that could happen to some one is…read morenot 24/7 accessible.

Michael is amazing! We have been working with them for over 5 years! Love the Metro Storage team!read more

Make sure you're comfortable with limited access to your things. For instance, you may fly in from…read moreCalifornia before Xmas and try to access your unit during their already comparatively limited advertised hours only to find out the floors are being painted before they are closed for the holidays and that the $45 uber you just payed for was a giant waste. I guess I should have called to see if my stuff was ready for me to visit. Got no probs sending me invoices via email, USPS and text message. How about a little warning that for all intents and purposes you are closed for a week during what I would imagine to be a pretty busy time for an indoor storage facility in Buffalo? So now all my winter clothes are locked up until the day before i go back to California.. Glad I have nothing like medical supplies I can't fly with or live without stored in there. Super disappointing. But hey the gentleman did say "Sorry about that man." Before closing the door in my face.

The Oddfellow and Rebekah Benefit Fund just moved from the Bewley Building in Lockport to our new…read moreoffice in Cheektawaga. Conjerti movers were on time, extremely professional and courteous. It only took three hours and this includes a broken elevator for a time. They kept going until the elevator worked again. We definitely would recommend them.

These guys were AWESOME! They moved me from Buffalo to Virginia Beach. They came for a walk-through…read moreand gave me a quote right away. They gave me an exact pick-up and drop off day/time, and were exactly on time for both (none of that 5-14 day window stuff you deal with when working with the national companies). The guys were quick and efficient, and everything was seamless. I would 100% recommend them to all of my friends and family.

Absolutely amazing experience at this Facility ! Tim was so knowledgeable and helpful ! Would use…read morethis company for any future needs for sure!

This place is horrible. Both lockers I got had roof damage wish I took pictures of the first one…read more They leave large amount of snow infront of all the lockers it's a skating rink and I have non slip shoes on. And let the door handles freeze over. And last but not least they will bill you for 2-3 months in advance with autopay on. And then not give you a refund or blow you up saying your past due but then you look in account setting and it says 0.00 balance until next month. Don't move in until the first they will bill you for a full month on the 1st even if you move in mid month!

Super helpful, efficient and friendly staff (Special shout-out to Monica who even shielded me with…read moreher umbrella to get to my car in a hailstorm !!!) The facility is kept clean, with great climate control year round. The hours of access and the electronic keypads make it easy to get in and out quickly any day of the week. If you need a storage space, THIS is where you want your things to be.

So far-I requested service for a local move and I've booked it. Starting this so i remember to…read morefinish it because they don't have a ton of reviews and it actually made a crappy place show up above them when I searched. The price that was quoted was reasonable, they have 24/7 customer service, have no problem answering dumb questions (I ask a lot of them) and they were lightning fast as far as reaching out goes. They also are awesome as far as availability goes and have a discount for veterans. I was give a FLAT rate which is awesome. Nailing down a specific rate was what I was having the most difficulty with. I know exactly what is getting moved and getting huge ranges or hourly rates was driving me nuts. Im looking forward to coming back and finishing this after moving day (9/6- wish me luck .... Moving is the worst)

EDIT: I've been charged AGAIN for a vacated unit. Six attempts to cancel my rental with no…read moreresponse. The site is clean and well maintained. I had a unit in their climate controlled building, and it was, well, climate controlled. My only issue is administrative. There is no easy way to end a unit rental. Their website does not have a phone number, and using the Contact Us form gets no response.

Wendy is fantastic. If you read no further than this, let it be known that she is an amazing…read morebusiness owner who cares about her customers. Once upon a time, I bought a couch while I was living in an apartment, and didn't have anywhere to put it. We had just bought a house, but we were at that in-between time when you don't quite live in the house yet, but don't want to haul a couch up the stairs to your apartment (PIVOT, anyone?). I called Wendy, she had storage, I put the couch in the smallest unit she could rent me and it lived there for a month until I got into my house. It was a short, but sweet experience, and I swore to myself that if I ever needed storage again, I was going to call Wendy. Fast-forward eight years and I had cause to use Room to Spare again. Only this time, Wendy had no room to spare. I checked. I even asked if she'd let me move some stuff into her basement for a short time. I honestly think if I'd begged, she may have given in and let me store some things down there. She's just that nice. Wendy didn't have any storage for me, but was so sweet on the phone and explained to me why things are the way they are. In this market, people are selling their houses quickly and then have nowhere to go. They move into an apartment until they can find a place, but then have to put all their furniture SOMEWHERE while they are waiting. Hence, all the storage units are being used. So no, I didn't get to use Wendy's services. She did offer to put me on her waiting list, but my need was immediate and I was able to put into place a backup plan. Oh, I should also mention that when I was first looking into selling my house, I stopped into Room to Spare to talk to them about packing supplies and them helping me sell some of my crap that I didn't want to bring with me to my new (downsized) place. The staff is so accommodating and kind and patient. I swear, one day I'm going to need to store more stuff and Wendy is going to have a place for me to put my belongings where she and her little storage angels will keep close watch over them. And if by chance I make it through the next few years without needing storage, I might just stop in anyway and bring her a coffee. She's just the kind of gal you can't help but want to make your friend. (Wendy, if you're reading this, what do you take in your coffee?)

I used Wayfinder for my recent move. I have nothing but praise in the way they treated and…read moreaccommodated me. I was in a situation where they had to pick up my furniture one day and deliver it to my new home another day. On both the pick up day and delivery day their crew were prompt -actually early. They treated my load carefully as if it was their own. The manager I worked with - Ron - made sure all my needs were met. I would definitely use them again.

We just moved my mom from western NY to NC to live with us. We had a great experience with…read moreWayfinder. Everyone was so friendly and responsive. Everything came in perfect condition. Folks just need to be aware that if you have a small load and you elect to have your furnishings shipped with another load that it may take a few weeks to get the furniture. Plan accordingly. Great job Wayfinder