So delicious. I haven't eaten here for probably 4 years and I have to say they've improved their menu. My husband always tells me the burgers are good but now I know first hand. It was cooked perfectly and the fries and awesome. Crunch on the outside and soft on the inside. The machines are tight but the food is fire. read more

Disappointing Experience We visited PT's on Friday around 1:00 PM, and Kerri was our bartender. Unfortunately, our experience was very disappointing. At first, I thought perhaps she was simply having a difficult day, but I noticed a very clear difference in the way she interacted with us compared to the gentlemen sitting on the other side of the bar. She was warm, friendly, and engaging with them, but whenever she came over to us, her demeanor became noticeably serious and distant. She wasn't very talkative or welcoming, which made us feel uncomfortable and unwelcome. Our order was also incorrect, but we chose not to say anything because she already seemed unhappy to be serving us, and we didn't want to create an uncomfortable situation. My husband and I rarely get the opportunity to go out together, so when we do, we simply want to enjoy a nice lunch and have a pleasant experience. Another detail that stood out to me was when other customers were leaving, she acknowledged them and said goodbye. When we were leaving, she looked in our direction but never said goodbye or acknowledged us. On its own, that may seem minor, but combined with the rest of the interaction, it left us feeling as though we were being treated differently. I also have a video recording of part of our interaction that reflects the way she spoke to us. I'm choosing not to post it because, honestly, I don't feel it would reflect well on the business. I would rather give management the opportunity to address the situation privately and professionally. The service was honestly the bare minimum, and I initially didn't feel that a tip was warranted. However, we still chose to leave over a 20% tip between the cash we left and the amount added to the bill. We live just down the street, so it's unfortunate that this experience has made us hesitant to return. We also own a business ourselves, and we understand that everyone has difficult days. However, we would never want someone paying for a service to feel unwelcome or as though they were being treated differently. I hope management takes this feedback constructively. A little kindness, professionalism, and consistency in customer service can make a big difference in a customer's experience. read more

We go to this location a few times a month for dinner and drinks. We always tip well and love the bartenders. We have also been going to this location for the Super Bowl every year for the past few. We showed up early today for the Seahawks Patriots game, and it wasn't very crowded. Our bill came out to over $100. In the past, Sean has asked patrons to turn their phones off so it doesn't distract the other customers. Every other time we've come for Super Bowl, the volume and the vibes have been loud and fun and boisterous. Tonight, we asked him to turn their volume up for the Bad Bunny halftime show, and he barely turned it up at all. We could hardly hear it. A customer at a table behind us turned her phone to the Turning point "halftime show" and played it loud, and we had to ask her to turn it down because we couldn't hear the ACTUAL halftime show. We spend a lot of money at this location FREQUENTLY, and it seems like there are different rules for different people. I guess being a regular doesn't really matter. We probably won't be returning. read more

PT's Gold - Sports Bars Near Me - Henderson, Nevada

This particular PT's made a political stance by failing to keep the halftime show a genuine entertainment option. It turns out that if you want a halftime show at PT's, it needs to be heard from anywhere but the provided Super Bowl halftime show. There was a strange protest version of the halftime show for YouTube viewers? I watched what appeared to be a leader berate a guest who wanted to hear Bad Bunny (the highly anticipated artist). He even actively showed support for the guest boycotting the halftime show due to a racial dislike of Bad Bunny. Shame on this location. Wanting to hear the halftime show did not need to become political; you are a bar. read more

Needed dinner late with the boyfriend. He drives ride share so his hours are terrible. Went to water st to a pub there to be told kitchen was closed. PT's came through! I'm new on this side of town & hadn't been to a PT's gold in Years. Forgot how good those sweet potato fries are!!!!! Dangerous to have such a good happy hour menu start at midnight . This is going to be our new regular place. Food was good. Service fast. And kitchen OPEN late. . read more

Happy hour. Pizza a little burnt but not bad. The fish and chips are my favorite, really good. Tried ordering strawberry margarita but no flavorings available. Next i asked for mojito, they dont have mint. Hahaha Ended up with cosmopolitan and followed by screw driver. Hubs ordered pint of blue moon. read more

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I usually come in during the day on a Wednesday or Thursday and the girl behind the bar is so unwelcoming. You can tell that if you aren't one of her normal people she doesn't give you the time of day. Really sad actually because I like the food here but feel so unwelcomed by her. Once the night people come on its different they are all happy and talkative. Just this one blonde lady with tattoos that works during the day. She has RBF for days and watching her interact with the waitress that shows up is disturbing. She is rude, mean and looks completely bothered by the girl who shows up. I don't know how this bartender is even employed here. After talking with other people sitting at the bar they told me that this is her attitude and they try to time their visits to not deal with this bartender. Bartenders are a dime a dozen in this town...why have someone that pushes patrons away and not brings people in....makes zero sense on how this women even has a job. I know that I won't be coming in when she works. read more

Horrible service from a dark haired woman who worked yesterday evening. Will never go back. read more

I just wanted to come here and say how Nat and Sean are two of my favorite bartenders I've come across. They're extremely friendly, hard workers and I'm very irritated entitled Karen's thing the world revolves around them. This location of PT's is one of my favorite and I've never gotten anything less than amazing service and it should be praised. The food is always delicious and the drinks are great. read more

No issues with the food. The issue was with Kerri who had zero personality & was more worried about giving us rules of what we could not do which is interesting as she took the order & then it as like hide & seek time. I had to go up & ask for a refill also crazy as maybe 7 customers were in there. For a moment I thought just maybe she is like this on a normal day until I watched her engage with the 2 guys who walked in. Then Kerri was a very different Kerri, attentive & kept asking if they needed anything. I am confused as a paying customer, why am I uncomfortable to feel as I am bothering her to do her job in which I go to work & choose where to dine & leave feeling less than. It isn't like there was employee #2 that I could ask for help/service. She needs to treat everyone the same & leave her judgement card home. And forgive me for not knowing that Nevada law states that you cannot be speakerphone in a public place, but Kerri was sure to remind me. read more

We were at table for 15 minutes then had to ask for waitress. Sampler was room temperature. Two of three order of wings came out hot. Had to ask where third order was. Finally came out and not hot. Got second round of drinks in paper cups because there weren't anymore clean glasses. You would think there would be more staff on UFC night. read more

Layla and Moriah are amazing and both deserve a raise!!! We enjoy the great service we always get from them. We always look forward to the monthly food specials. read more

Everytime we come here, Nat always provides top notch service! My best friend and I always have a blast thanks to her amazing personality and welcoming smile. read more

Nat is seriously the best bartender in town! This is our local bar and we've always felt special here. The drinks and great but the company is even better! read more

The service and food here are truly exceptional. I've had nothing but great experiences in terms of the quality of drinks and the welcoming vibe during the day. But what I witnessed during the graveyard shift has left me deeply disturbed and disappointed in the management. There is a young lady working the overnight shift behind the bar, and while she is clearly talented, friendly, and professional, it is absolutely not a safe environment for her to be in. I sat and watched as the energy completely shifted when she took over the bar. What was respectful and kind during the earlier hours quickly turned inappropriate and downright uncomfortable once she stepped in. Drunk patrons refused to listen to her, lingered long after being asked to leave, and treated her like she was there for their entertainment, not doing her job. It was crystal clear even without her saying a word that she felt unsafe. And what's worse? The company clearly doesn't care. There is no excuse for allowing a young woman to work completely vulnerable, late at night, surrounded by intoxicated people who lack boundaries. This is a great bar, but it's not worth celebrating if you're willing to sacrifice the safety of your staff just to keep your doors open overnight. Management, do better. Move her shift and make a man work at night. You are failing her by keeping her in this position, and people are noticing. It does not make sense that I have come in on multiple different days and she comes in for a night shift and a man leaves this needs to be switched.Until something changes, I cannot support this place in good conscience. read more

The lady behind the bar was not hospitable at all! Looks like she doesn't want to be there! I'm surprised PT's allowed this to happen! So many places in town where I can spend my $100 and enjoy a beer! No need for me to come back read more

Nice bar I come here often for the lemon drops on happy hour. Happy hour is every day. The food is ok I haven't really tasted anything besides the happy hour food. But once I do I'll update my review. People are always friendly here too read more

This is by far one of the best locations. Nat is a national treasure. Service is always above and beyond.

With the times we're in now, we called ahead to make sure we didn't need to place a reservation and just to double check if they were open. The guy on the other end was nice enough to also let us know that they had a very limited menu in terms of food, which we totally understood. This PT's location is in a beautiful spot across the street from Target and nestled in the back of a pretty dead shopping center. Both times I've been here, it hasn't been that busy at all. In fact, when we came here last weekend, we were one of two groups that were there. The inside is decorated really nice with a bunch of Vegas photos. It also doesn't smell like smoke at all in here. The bar is beautiful and actually has nice padding around, as well as spots for you to charge your phone if you want to keep drinking and playing games. The guy and gal that took our drink and food orders were super nice. Right now, their menu is pretty limited to burgers, appetizers, wings, etc. I really wanted a salad since I haven't been eating the most healthy lately, but they didn't have any of those options right now, just FYI. They are serving everything in plastic cups and disposable takeout stuff. I'm assuming it just makes it easier that way. I still can't wait till the day where I can have a cold beer glass though. Still, it was such a nice feeling sitting AT a bar again! The food here is pretty good. I ordered a burger and it was cooked just the way I asked, medium rare. Definitely was juicy and delicious. We also go mozzarella sticks, too, which were delicious. My husband got wings and said they had a little too much garlic on them, but he really enjoyed them. read more

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Been coming foe over a year and have found the most amazing chef in this place. Smiley has such a gift and every thing he cooks is to perfection. Very sad to see him go but will follow him anywhere he cooks. If you need someone for your cooking event find him you won't be disappointed. Smiley is amazing. Coming from California where the food is best Smiley would take home the gold. read more

Love love love the staff, always cheerful and friendly and welcome you with a smile. The low score is for the food which has really gone downhill recently. Everything is overcooked, especially anything fried. This makes it greasy and hard to eat. We've been coming here for 8 years and have never had this issue until March. We hope with each visit it'll get better and the poor food was just a blip but sadly it hasn't :( read more

I use to come to this bar often when I lived in the area. I was in the area showing some friends around my favorite spots. The bartender Heather I've seen so many times and never disappoints. There was a new server Laila who was also amazing. There were times Heather was busy and Laila asked if we needed anything even though we were sitting at the bar. It's been a long time since I've been here, but the service still hasn't changed. Even the food was amazing. Will be making sure I come back soon. read more

Extremely poor service from Heather, guess because we aren't "regulars", she didn't have time for us. Forgot to put in our order so took over an hour to get food, spent endless time chatting with everyone else at the bar barely acknowledged us. The gentleman working the bar (didn't get his name) was the only reason the whole experience was somewhat salvaged. We used to be regulars, but haven't been in a while due to work schedules. Looks like we will be taking our business elsewhere. read more

Although the service was good, the pizza was horrible! It had zero taste and was so thin that I thought it was the cardboard box by mistake! Additionally, allowing smoking indoors should be a thing of the past. A couple of inconsiderate gamblers ruin the meals and possibly health of non-smokers. Make the smokers go outside or at least have a few non-smoking restaurants. I will not go back for that reason alone. read more

Great place with good food to unwind and chill. Came here a year ago and felt like we were family. Moriah greeted us with a smile and bubbly personality. Welcomed us in from San Diego. She knows the menu well and helped us order our food with ease. Never easy moving to a new state and feeling like you don't belong, but Moriah made us feel welcome. Been coming here for over a year and love Moriah and Leila, BEST SERVICE IN TOWN!! These two really know how to treat their customers and never complain. Can't leave out Phil our favorite bartender. Makes a great drink and always quick with the orders. All in all one of our favorite places to chill on a Friday or Saturday night!!! Hopefully management knows what gems they have in these dedicated employees!! read more

My husband and I come here every Friday night and love the two waitresses. They are so sweet and attentive. We never have to wait for a drink refill and our food always comes out fast. We love coming every week and seeing their smiling faces! read more

Phillip and Erik are the best at making drinks and making guests feel welcome. Great spot for late night gaming and drinks! Also their kitchen is open late night unlike other locations! Great food at this location. read more

PT's Gold - Phillip - Sports Bars Near Me - Henderson, Nevada

It has become even worse if that is possible. I must say when I tip on a $14.5 dollar low bill at happy hour at full price ... I'd sure expect nice people saying hi. $1 to chef and $4.75 out of the 21 dollars I gave. Wow. If your manager can't say hi and thank you to all there when there is less than 20 people at any time and only say hi to the few gamblers there ??? Huh This place is filled with l afraid unhappy employees. Whatz up and why are they having this problem if so? It's always dead in there. I don't get it. read more

This is a great PTs! I've not been here when it's packed. The food is good. I loved the wings! Very nice! The staff is especially good at this location. Very warm and welcoming! They kept the drinks and food flowing all night long. I was with a big group and everyone was pleased. Stop by and check them out. read more

Just like every other PT's High employee turnover, overpriced booze, money sucking machines and average food along with average customer service. read more

This place is fantastic. I am new to the area and have been there three times already. The staff is accommodating and friendly. I was looking for a rather obscure college football game; they found it and set it up for me. The boneless wings are fantastic and the happy-hour beer prices are so great, had to go for two mugs. read more

Went in to eat, wanted the "old school" Gilroy, not what they have now. The waitress had to check with the kitchen staff. We were then told she would have to enter each topping individually and we would be charged more...so removing items would cost us more...stupidest thing I've ever heard. read more

First time here and the last. Waitress came over and took our drink order and never returned. The bar tender never asked if she could help us then another server waited on the table next to us and never asked if he could help us. After waiting 20 minutes we left. Bad service. read more

Went to this PTs Gold on Horizon Ridge and Horizon. The ambiance is real nice food looks awesome but the service was awesome and I will go back again read more

I play pool here all the time & usually Philip is my bartender . He always has a great attitude and makes my drinks flawlessly . 10/10 would recommend . read more

Went to pts for dinner ordered two draft beers and after drinking from one of the glasses I found some kind of scum in my beer! I made the waitress aware of it and she promptly got me a fresh beer. In my opinion to make things right and good customer service she should have bought me that beer, but she didn't. Not sure I'll be going back. read more

So, first visit here, 2 months ago we thought it was just the waitress for our food taking so dam long being delivered to our table but, what do ya know. Just ordered a regular hamburger with tots. An hour ago. I ordered rare burger. It came cool and medium well. OMFG! Still here. Waiting on THIS waitress. She did come and said she was sorry for the long wait. She said the the cook is backed up and out order for 2 hamburgers and tots will be here soon. Well, there was 3 tables with total of 10 people in the restaurant area. Well, if that's all it takes to back these people up, you can have it. Service? Sucked! Food? Fair taste. Cooked to the cook's order, not mine. First visit, food was good and as ordered. Weird! Oh well, I won't be back here again. I have more unimportant things to than sit here and wonder when our food might show up. Sad! read more

Ordered takeout tonight, a club sandwich. There's one ingredient that is conspicuously missing. Bacon. Isn't that what makes a club sandwich a club sandwich? The bacon? also, asked for sourdough bread and if they used sourdough it's the weakest sourdough in existence. The tots were crispy, props for that. read more

I have party last nite I just want thank you to Everyone Server cook manager They really do great job read more

I went in on Friday night after not coming here in 10 years and I must say natalia was the most amazing server I have ever had ! She was extremely sweet, made the most amazing beer recommendations and attentive. We will definitely be back to see her every Friday night !!! read more