They messed up my order HORRIBLY. First they forgot the sauce cups they make sure to charge you extra for. Then upon arriving home I open the food containers to realize they didn't even put any broth in with the order of pho. So I have to drive another 15 minutes back to get the broth. I get back in my car, and realize "hey I didn't see any steak in the pho container holding the noodles, and I don't see any steak in the broth either" so I get back out of my car walk back in and ask where the steak is. He says in a patronizing way "it's in the broth if it's a To-Go order that's how we do it" to which I responded "I can go grab it for you if you want there's no steak in there" so he gave me another one, walking out the lady who was working in front and handed me my order in the first place calls out "okayyy you could be nicerrr" as I'm walking out. So I walk back in and said "you could also do your job, how do you work at a pho place and forget the broth? You guys are wasting my time why would I be nice?!" And the whole time she's just repeating loudly over and over in the most ratchet way "okayyyyy you could be nicerrrr doesn't matter you could be nicerrrr" I was honestly waiting for her to start clapping. ‍ I guess it's easy for the minimum wage hood rat driving a beat up Altima, to get defensive when she is actually to blame and responsible for the horrible way my order was mangled (she worked in front and handed me the order) to expect everybody else to not be frustrated at her obvious PHUCK UP. the entitlement was insane. Think about it: To know you were the reason half the order was missing and you didn't do your job right, which is causing me to waste time and money making multiple trips back to fix the order yet she still has the audacity to play victim and say I need to be nicer?? That is insane. But that's okay. At the end of the day I actually have skills and take pride in my work That's why I make a lot of $ and just bought a brand new construction house at 28 years old while they make minimum wage live at home with mommy and daddy or rent, and can't even do their unskilled labor job correctly. This place is sad and ghetto as hell. read more

PT Pho Express - Steakless broth - Vietnamese Near Me - Avondale, Arizona

Let me start by saying the food is delicious! The pho broth was very fragrant and flavorful. The pho burrito was such a fun fusion and did not lack in any flavor. It was messy to dip, so I would recommend just biting the burrito and sipping the broth. The Bahn me had perfectly soft and crispy bread, the ratios of the fillings were awesome, and the flavors had so much depth. The spring rolls were what you would expect of a spring roll and did not disappoint in flavor. They were a bit hard to eat as the wrappers were sticking to each other and hard to pull apart, as well as they were not fully wrapped so both ends were open. I'm not sure if it was just a busy time when we came in, but we were definitely forgotten about. Tables that got into the restaurant after us received their food and were finished before we got our items. The staff was very nice, be it took some time to get our food. I think they may have been struggling with their order placing system as well. The food was really good though, so I will definitely be giving them another try in the future and hopefully the service will be better! read more

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Ordered Beef Curry with rice. The curry was half of the container and it cost me $20. Bad business. No star is deserved but before posting I have to. read more

PT Pho Express - Beef curry - Vietnamese Near Me - Avondale, Arizona

The food was really good broth was great everything had great flavor. The restraint was chill setting. Our server was super friendly very helpful but was a little forgetful but their co worker helped out and made a great team! If you stay in Arizona in that area definitely go check it out!! read more

Broth tasted different, bad different! They're always out of something to serve pho! First it was "we're out of broth" second was "we're out of briskets"! Arnold Palmers are made horribly sour and distasteful! The steak for the steak pho, served crazy raw! I did not finish my food so NO I DO NOT RECOMMEND YOU EAT HERE! read more

I've actually dined here several times and most likely will never return. I wish I could give this place better reviews if not for several factors that couldn't be ignored. This restaurant is desperate for some good cleaning. Our table wasn't clean and under our table was filthy and the floor was sticky. I believe there was only two people running the restaurant. One was running the front end. She was the hostess, server, busser and cashier. Then there was back end, the cook/dish washer. It was ridiculous. read more

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The atmosphere of a restaurant serving Beef Pho is casual and inviting, with the aroma of spices and broth filling the air. The decor includes Vietnamese-inspired elements, such as lanterns, artwork, music, creating a unique dining experience. The Beef Pho is delicious ! The broth is super flavorful, usually made with beef bones and spices. It comes with rice noodles, tender slices of beef, and a bunch of fresh herbs like cilantro and basil. Squeeze some lime in there, with some sauces! It's a comforting and satisfying dish, perfect for a chilly day or when you're feeling under the weather or just to enjoy whenever! read more

PT Pho Express - 8C. STEAK PHO- PH TI - Vietnamese Near Me - Avondale, Arizona

I am not the usual type to write a review, let alone a bad one. However, what had happened today was indescribably disappointing. On February 23 2026, I was craving Bun Bo Hue. I was looking around where I lived because my usual spot, Pho House Restaurant (on Litchfield n Van Buren), closes on Mondays. I found PT Pho Express on 99th n McDowell. I look through their menu and found "Hot & Spicy Noodles Soup - Bun Bo Hue", I called their number (6239367633) at 4:56 PM. From what I heard, a white 20-30 year old woman picked up the phone. I told her about 3 times that I was ordering Bun Bo Hue. After 10 minutes my boyfriend and I arrived at the restaurant, he got off the car to pick up. As he got back in the car, it looked nothing like Bun Bo Hue AND didn't have the broth. Seemed like teriyaki beef on top of dry noodles with lettuce on the side. My boyfriend went back inside to tell the workers they gave him the wrong thing. They told him to look through the physical menu to see what exactly it was that he asked for. Nothing on the menu said Bun Bo Hue. I sent him the picture of what was on their website. Apparently on their physical menu it doesn't even say Bun Bo Hue, but rather Hot & Spicy??? That is literally what it's called in their physical menu. The workers were kind enough to give us the real Bun Bo Hue. As we came back home, the broth was extremely cold and odd looking. The noodles were all extremely small and cut in length by a ton. Am I eating rice? Once I heated it up, I was even more disappointed as it didn't taste like Bun Bo Hue at all. The meat is so flimsy and the texture to be described as grainy. Needless to say, I'm never coming back here. Save yourself and just don't order from here. Order from Pho House Restaurant on Litchfield n Van Buren. read more

PT Pho Express - 14A. Hot & Spicy Noodles Soup - Bun Bo Hue - Vietnamese Near Me - Avondale, Arizona

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I've had better food from other Vietnamese places. Service was excellent and friendly. I saw others leaving large amounts of un eaten food. So I'm pretty sure I'm not the only patron who didn't find this food to be the best. read more

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I arrived at 9:00 PM for service, well before the 10:00 PM closing time but was refused service. I drove a significant distance for no reason. Management should review their policies and ensure staff are aligned with posted hours. Lost a paying customer. THANK YOU! read more

Stuffed to the max cause I couldn't stop eating !!!! Everything about this place is great. No complaints here read more

Well they forgot to pack everything with the Pho. I called to tell them and some girl was like u want to speak to the manager, I said yes, the manager never came on the phone. DONT ORDER from her ghetto !! read more

It was good and fast service, and the pho was really good. My first time trying pho and it went well. Our server was really fast and friendly, very helpful, he responded to our questions really nicely. read more

Friendly and fast service. Food was fresh and flavorful and very reasonable prices. We like coming here for dinner before catching a movie at Harkins. They had a PHO BURRITO?! Has anyone tried it yet? I might just have to the next time! read more

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Came in with my family and it wasn't busy, so that was nice. The guy sat us at a booth but we ended up moving to a larger table just because there wasn't enough room at the booth for us. It took a while to get our order, and my cousins order was wrong. I also heard someone picking up their order stating that the food is cold and it's not suppose to be. Not sure what happened there. Now, here is where it went for a turn, my cousins order found a hair in her food, the guy tried to defend it as lemongrass and gave her a new bowl. But, meanwhile. Where i was sitting i could see the one lady in the back, hair hanging from her face, no gloves making and touching the food. It was making me sick to my stomach seeing her go from the front to the back and touching the food. Not once did i see her wash her hands, but the hair situation really triggered me as i had worked in food service before and it was always made clear to keep your hair up out of your face but nope. We had even made a comment to the guy about it and he just defended her and brushed it off. I was too Leary to eat all of my food after that but the fried rice was good read more

By far the best pho place we've been to. We absolutely love coming here, not just for the food but for the exceptional service as well. Everyone is incredibly kind and welcoming, from the manager to the entire staff. I especially want to highlight Emy. She is truly the sweetest soul and always goes above and beyond to make the experience even better. We always leave happy and can't wait to come back. read more

So I just recently moved to Avondale from the East Valley and miss my fav Pho place in Mesa. I decided to try the closest place I could find...which led me here. I ordered summer shrimp rolls and a regular size chicken Pho. The summer rolls were good but who could mess that up?! My pho was a disappointment because my meat was dried out and my noodles were all the way soft. I ordered to go 2x and the workers were pleasant. The place is like any other pho restaurant, tables & chairs!! Needless to say...my quest for good Pho in the west valley is STILL on!!!! read more

I've been a loyal customer of this restaurant for over two years, dating back to when I was pregnant, and have ordered or dined in almost weekly because it's close to my home and I genuinely enjoy the food. I have always paid, been respectful, and never caused any issues. Unfortunately, my recent experiences have been extremely disappointing and concerning. Since Valerie was promoted to General Manager and her sister began working there, the level of professionalism has noticeably declined. Her sister has been consistently rude not only to me, but to other staff as well, which has impacted the overall experience. When I attempted to address the issue by asking to speak with Valerie, my call was abruptly hung up. After that, my calls were no longer answered. I was later told by Tony (who was professional and kind enough to call me back) that Valerie made the decision to refuse me service entirely -- without explanation -- despite my long history as a loyal, paying customer. Being banned as a customer without cause, conversation, or accountability is unacceptable and reflects poorly on management. I hope the owner sees this and takes a closer look at how this location is being managed, as long-time customers should not be treated this way. read more

I was craving Pho and pt pho express satisfied my craving it was delicious, I had it delivered but they provided everything we need it , for us it was a feast at home . read more

One of my favorite places in town for a great bahn mi! The bbq pork is my personal fave but the chicken and steak are good as well. Crave worthy for sure! read more

I love this location...Tastes like they love their jobs thanks so so much everyone who works here for their hard work for lazy bones like me...I appreciate you all upholding cleanliness and food integrity it means a lot to eat and not get sick from lack of care and compassion for what you do. It's why we keep coming back again and again as if we'd never been here before. Acting like we don't already know what's on the menu, and being choosey. It means a lot to smell the food as we walk into the doors and seeing happy families eating and enjoying themselves. It means a lot to sit next to someone also waiting on their pickup order and hold back salvation waiting on yours. Just a thanks. read more

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we went there 8:45 and waited 5 mins for someone to talk to us just for her to tell us they are closed 45 mins before their closing time??

Love this place... I can always depend on great, clean, fresh food. Pho of any kind is delicious portions are good and service is always spot on. read more

Food 3/5: pho broth is on the basic/bland and sweeter side. Disappointed the brisket was cooked already so it was tough. Steak pieces were half fat pieces. Bun Bo is too bland. It's weird they mix the hoisin and sriracha. Noodles were a good texture. Spring rolls were ok. Service/ambiance: we did take out read more

PT Pho Express - Vietnamese Near Me - Avondale, Arizona

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Food was good. Pho broth was flavorful and everything tasted fresh. Servers kept bringing food out to the wrong tables so might have been an off night. A good stop if you're in the mood for pho. read more

Arrived at the restaurant and it was pretty empty, therefore I expected for the service to be rapid and for our server to check in frequently. We placed our order and our server unfortunately forgot about our egg rolls and our drink. It took about 10 mins for my husband's food to come out and about 15-20 for my food. I had ordered chicken stir fry and when it was brought out it was missing the noodles. When I mentioned it the server did apologize and said that they had a new cook and would get me the noodles. Another few minutes passed and he brought the noodles but they were sadly dry along with the white rice in the stir fry. Not once were we asked if we would like a refill on our drinks throughout the time we spent. When it came to paying the coke he never brought out was added to our receipt and we mentioned it to the lady checking us out and she apologized. Overall, it seems that they may need to train their cooks and servers to be more attentive and accurate to detail. Unfortunately I do not think I would come here again. read more

Customer service was good. Pho was very basic. I got the chicken pho & it had no flavor to it. Very disappointed. Will not be coming back. read more

Food was about what you'd expect from a Pho spot, nothing too special. Place was very dirty, service needs a lot of work and it overshadows the food. My server was Emmie and I don't think I've ever had worst service at a restaurant before. She was very rude and didn't seem like she wanted to be there, no smile and just overall unpleasant. You can get the same quality of food but much better service anywhere else. read more

Great food. I usually get the shrimp pho and spring rolls. I've never had a bad experience. Customer service always has been great.

I placed an order at 4:51pm and I got to the location around 5:20ish. I was told it would be a 5 minute wait - come to find out the order was placed but they did not move forward with it. I am not sure if they were short staffed, it wasn't that busy but I didn't get the food until 6:20pm. I waited over an hour for food to-go. I would understand if there was better communication and some accountability was taken. Will not be returning to this location. read more

This is an okay place. We got the pork vermicelli bowl and the beef vermicelli bowl, both OK. The beef had way too much sugar seasonings on it. A definite no-go, if you're trying to stay low carb. I also got the basil and shrimp 'fried egg rolls', totally pass as they were just a basil leaf around a tail on shrimp with a egg roll wrap around it. Note: My husband and I called 2-3 times and it just went to voicemail. I just said forget it, but he went into the place, ordered and picked it up. read more

PT Pho Express - 2C. SHRIMP & BASIL 'EGG ROLLS'- CH GI TM - Vietnamese Near Me - Avondale, Arizona

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Spring rolls are super crispy and delicious with the fish sauce (if you're feeling bougie go ahead and order the peanut and chili sauces too). I prefer the beef vermicelli way waaayy more than the pork one- the first time I ordered pork and the meat had a really strange smell and it was mostly the fatty parts so I had to throw it away. The beef was seasoned nicely and didn't traumatize me. Bowl also comes with noodles, bean sprouts, green onions, a small bunch of greens, and sprinkles of peanuts. The greens tasted a little bitter so I ended up not really mixing them in with the rest. read more

PT Pho Express - 2A. PORK & VEGETABLES EGG ROLLS - CH GI MN /9B. VERMICELLI STIR-FRIED WITH BEEF- BN XO B - Vietnamese Near Me - Avondale, Arizona

I have been to other PT noodles locations, giving them a 3.5 stars. This one was new and bigger, so I been there a few times. The place has a modern design, but the cleanliness is not always so clean, and service can be hit or miss. The food is GOOD and love they close at 9pm. Love these dishes so far: Ground Pork & Veggies Crispy Egg Rolls: Crispy and yummy Chicken Pho: Clear broth that is flavorful and pho noodles Brisket & Chicken Pho mix: Beef broth super good and pho noodles BBQ Pork & Egg Roll Bun: Tasty BBQ Pork and egg roll served on lettuce, cucumber, bean sprout, carrots, cilantro, peanuts and fish sauce with noodles. read more

PT Pho Express - BBQ Pork Rice Plate - Vietnamese Near Me - Avondale, Arizona

Pretty good food, very consistent. I have been here a few times and always leave very satisfied.

So the bread was burnt and not fresh. It was a really messy bahnmi. The chicken from this sandwich and the fried rice taste like it was precooked. The fried rice taste and smelled like straight fish sauce. Won't be coming back here. Side note the pate in the bahnmi was yummy. It took over 30 mins for this order to be done, ordered Togo over the phone read more

PT Pho Express - Bahn mi - Vietnamese Near Me - Avondale, Arizona

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I was satisfied with my whole meal the noodles were so delicious I love the peanut sauce it my favorite read more

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Nothing exceptional to be honest. I feel like the food is just okay. I'm really hoping that the quality improves and there is more care put into cooking the food. read more

PT Pho Express - Vietnamese Near Me - Avondale, Arizona

this place doesn't even deserve 1 start waited for 30min for our food and we asked how much longer until we get our food and they say oh we lost your ticket we can place a rush in your order that's ridiculous how would you loose our ticket and we're siting they the whole time and the girl didn't even apologized at all and said oh were busy like wat kind of answer is that ridiculous... read more

I'm there once a week for about 3 years now and order the exact same thing . Well I don't even order , They know my order already and put it in as soon as I walk in! Great customer service as always! read more

PT Pho Express - Hot & spicy is a must - Vietnamese Near Me - Avondale, Arizona

Just like the PT Noodles in Litchfield Park, this one has some of the best noodles in town! I love ordering a Lemongrass and Chili Oil wings and they are so delicious! For the main course, I order the Meatball Pho with extra vegetables extra spicy and it does not disappoint! Very delicious! Overall, this is one of my main go to spots. Very good food at reasonable prices. read more