I had primary care through this clinic for 6 years. I received amazing service from all the staff…read morethere during those 6 years. They were easy to get a hold of & schedule appointments with. Doctors were attentive and helpful. I recently moved which is the only reason I am no longer able to be established with their clinic.

WOW from start to finish. I called with a concern about a heart arrythmia at 8AM and was seen by…read moreClaud DeSilva Lima PA by 1030. The person who took my call was respectful and proactive as was the nurse who took my phone history of symptoms. When I arrived everyone, without exception, was professional, respectful and most importantly compassionate. Mr. DeSilva Lima was extraordinary in his detail of assessment (I am a retired critical care nurse so I know the ropes). When I reviewed his summary of the visit it showed his attention to detail. He was extraordinary in his sensitivity and compassion. The person who drew my blood was delightful. While I was having my blood drawn my husband noticed an elderly lady having trouble entering data into the computerized blood draw station. An employee happened to be walking by and immediately stopped to assist her. Providence Central Point Clinic Or is a class act. This could not have been a better experience. On a scale of 1 to 5 I would say they scored a 10

Quality of care was awesome. Late staff took great care of my significant other's sprain. They were…read moreattentive, kind, and as thorough as they could be. Appreciate you all!

I was seen this last week and my dad was seen a few weeks ago. My dad and I had similar experiences…read morebut mine was worse. The front desk and the rooming MA were great but the PA that provides the care is extremely arrogant and condescending. He did not examine me at all and flat out told me there's nothing he could do for a severe sinus infection and that no one else in the valley would help me until I hit six week sick. He was annoyed with me for tearing up, shot down my questions, and when I told him I felt like I couldn't breathe with all my symptoms he said "You're fine. You're talking, so you're breathing" He wrote a couple prescriptions after I pressed him to change my antibiotics since the originals I was prescribed weren't working and told me my best bet was to swim in the ocean for a few days...I walked away wondering if I could trust anything he said with no exam and such a despising demeanor, I double checked if I could even take the prescriptions he wrote scripts for while pregnant with a pharmacist. It's easy and quick to get in. Maybe he's the reason why.

Two hour wait with a potential fracture and the staff was clearly not trauma informed. Insisting…read moresomeone be completely disrobed for an x-ray or treatment would be withheld. Please get some trauma informed people on your staff. That was ridiculous.

Checked in at 3:00 with two people in the lobby. We were taken to a room at 4:00 and still haven't…read moreseen a doctor. Apparently their definition of Immediate is different than Oxford as "instant or at once". The wait here is more painful than the malady. Still, it's shorter than the Emergency at Rogue Valley Regional.

Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

Having been to several urgent care facilities in both Medford and Ashland for both urgent and…read moreroutine medical services while we wait to find a new primary care physician, I can say quite confidently that this is the best. The support staff appear to be better trained in their people skills, the facility is newer/cleaner, and the providers just seem to be less rushed and more pleasant. Our experience this morning was 5-stars across the board. The provider was a NP, not an MD, but for this visit (a UTI), it was adequate. He was attentive, friendly, and listened well -- as well as explaining things in a caring fashion. In comparison, I have been thoroughly unimpressed by Asante, having dealt with both their urgent and emergency care services. I will say that the people in the billing / financial departments at Asante are very pleasant and professional, but I'm afraid that is the only "A" I can award. Everything else was a solid C with even a few C- grades in places, bordering on a D.

I really only have positives for Central point providence. Has everything always been perfect?…read more Of course not, but I have always found kind and ethical staff here willing to go The extra mile in an instant for a patient.

Watch out for the COPS! This place was great. Extremely…read morefriendly staff. Wait time was short. They were very helpful to my daughter just as they were helpful with me at her age. In fact, these people saved my life as an innocent kid. Now comes the bad part. The POLICE WILL target your car if you are seen going into the clinic. One minute late coming out of the clinic and the cops have already slobbered all over your car and left an EXPENSIVE parking ticket. They could be out catching meth dealers, since it IS METH-FORD, but they'd rather target low income women trying to get healthcare. My mom was a Medford cop. She got bumped down to meter maid because of her crappy attitude. Sound familiar officer? In conclusion: Planned Parenthood of Medford is Good! Cops=Bad. Always Bad.

I am 100% a supporter of PPSO. However, this specific location has a few people working there that…read moremake me 100% uncomfortable. The medical assistant, Miah, was unprofessional, racially discriminatory, rude, and completely unprofessional. She openly mocked pronouns when I was walking to my room, I heard her using racial slurs and she mocked a fellow coworker when their backs were turned when I was checking in. This all happened within a 3 minute period. I asked for her name before leaving because of how awful the encounter was. I would demand a new medical assistant if you get her. Horrific experience. Provider was absolutely AMAZING! Only reason I would go back, is for the care I received from the provider.

Two hours, with an appt! I had to Come back and waiting again for paperwork. The doctor seemed nice…read moreand knowledgeable, but the other people don't seem to be as professional.

Very short wait. Listened to my story . Asked detailed questions to understand my situation. Made…read morereferral and within a week scheduled appointment with specialist.

I probably should not have gone to this walk in because I did not know how much I would have to…read morepay. But they had openings, I registered on line. Then got a text saying they were behind and when my new appointment was. I went anyway at my first appointed time. I walked in only one person ahead of me. I finally was called back and and waited. It was an hour later then my schedule time but it is the flu season ect, so that is expected. My only concern is that the amount I paid vs what I now owe. It kinda felt like bait and switch. But everyone working there was really nice. I don't know if I will be back but we will see what the insurance/ says ect.

Please take this review as a word of caution against signing up for this company's $40/month urgent…read morecare plan. The terms of this plan were poorly communicated and some rather important things were left out in the employee's description of it. I was informed when first signing up that I had to opt into 6 months of payments in order to sign up, which I agreed to. However, I was not clearly informed of the following information. First, they did not explain that this plan only covers 3 visits in a year. Therefore, if you visit more than 3 times in one year, your discounts are basically void, despite still paying them $40 a month. Secondly, I was not informed that it is also policy that if you visit more than twice in a year with this plan that you will be opted in for a SECOND 6 months, basically trapping you into a full year of paying for the monthly service, which again only grants you 3 visits in said year. Granted, these visits are at a discount, but you will still be paying out of pocket on top of your mandatory 12 months of $40/month. Out of the 2 visits I had this year, one was about $25, and the other was over $200. You still never know what the costs of different checkups/procedures are going to be, unless asking up front before your doctor even looks at you. Paying $40 for 12 months comes out to $480 total, which basically tells you that you will be paying that chunk of change for 3 doctors visits a year, a completely variable amount out of pocket on top for each visit, and a completely inescapable monthly payment. One last condition they have in this plan is that on top of all of this, even if you did try to opt out of paying the remaining of your years worth of $40 payments (which they communicated to me was completely possible), you would be charged for the full amount of what your 3 yearly visits would have cost before their discount. The bills for my 2 visits originally came out to just about $1,000, before the discount. Sure, I saved money from this plan, but I have still been roped into paying almost $700 (including the monthly payments + the additional cost of each visit) in a year for 2 visits that were not intensive procedures, nor were they emergencies. Also, while these terms were likely described in the paperwork I received for signing up, I feel like it's not too much to ask for these few highly important details to be communicated up front before someone signs up. It all feels like information is purposefully left out to convince a person in need to subscribe to this service, without knowing what they're fully getting into. I absolutely regret giving any money to this company. The health care workers that assisted me were nothing but helpful, but I have lost all respect to Valley Immediate Care as a whole and will be canceling my mandatory yearly membership at the end of the cycle.

I should have posted this years ago as Dr. Solus is a great doctor and, at this point, is the only…read morestand alone doc in Yreka. Everyone else now works for Fairchild.

Dr. Solus is hands down the best doctor!! He made me feel calm, comfortable, and was great…read moreexplaining everything to me so I knew exactly what was going on. His bedside manner is the best I've ever come across. Not mention his staff was super friendly!! If You're a local or just passing through Yreka and in need of a doctor I00% recommend Yreka Immediate Care Clinic!!

Friendly staff. Convenient online scheduling (go early). Efficient procedures. Especially when my…read morePCP is unavailable, this is my go-to place for care.

Valley Immediate Care is now using AI to make appointments by phone. Their previous phone…read moreappointments with humans were not great, but okay. After a relatively lengthy period on the phone with their new AI system, I made an appointment for a flu shot, which was confirmed by the computer. At one point, I told the computer, "f--k you" as a test and to take a stand for human dignity with no response other than possibly a longer pause than the other long pauses. When I got to the appointment, I was told by a human that Valley Immediate Care does not offer flu shots. Now, I'm wondering if the long pause was the computer deciding the best way to get back at me.