We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

Branden was professional, kind, and the only service rep to tell me he could repair my AC rather…read morethan trying to sell me an expensive new unit. He saved me thousands of dollars and was a pleasure to work with. I highly recommend B&Z!

Thes guys are HVAC studs! I've never seen such great customer service and the work they did on my…read morehouse has kept me toasty in the winter and cool and relaxed in the summer! They even come and tune my system up before winter and summer!!!! It's great having that peace of mind!

My brother moved from New York to Orem and he is a guy who really does his homework on finding the…read morebest of the best. I asked him about someone I could trust to check my furnace (as I had smelled gas) and my water heater. I would like to add that both furnace and water heater are from 1994, that's 28 years ago. While I feared the worst that Will would tell me I needed a new furnace and water heater he came over and spent a lot of time checking everything. He explained everything he was checking and found really nothing that was broken. He also found no gas leak with his meters. We talked about the age of the units but to my surprise and extreme happiness he basically said "if it aint broke, then don't fix it! I asked Will to replace my thermostat which was the old mercury kind and came with the 1994 unit and he brought a brand new digital thermostat. Setting it on the wall with extreme care and a wall mount all was good. I was so so impressed with his work ethic, his personality, his great job. About an hour later I felt like I was in a hot spa. It was suddenly 76 degrees in the house. I called him and we decided to reset but it got even worse and reached what looked like 78 degrees. I called him again. I knew he was fully booked but asked him to please please please come back and replace the obviously defective unit I had purchased from him. A couple hours later he was at my door with a brand new thermostat , set it up and its been PERFECT ever since. He did not charge me to come back, and his price for labor was super fair. It was so fair I felt he deserved a monetary tip and I was happy to do that. Of course he told me I didn't have to do that but seemed truly grateful. Based on my experience with Monarch Air and Will, I will never give a thought to ever using anyone else. This was a perfect experience ( except for frying for a couple hours) Thank you Will and Monarch Air

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

Please read the entire review! I know this is a long review, however this was an unusual situation…read morethat needs a little background. My daughter and I purchased a home a little over a year ago and only have about 7 months left of a warranty for parts on our furnace. The furnace is only 4 years old, however we are not the original owners who had the home built in 2022 which is why the warranty is almost over. Our furnace started making a horrible noise and then all of a sudden it stopped. We called another company to come out and look at it. They told us that the blower motor cage had cracked due to faulty manufacturing and the blower motor basically fell off and broke. After getting a list of authorized service/warranty providers from the manufacturer, we called CTR heating and air. They worked with us and the manufacturer to try to process a claim on the warranty but it was a nightmare! We were getting no help from the manufacturer and we were stuck. We finally got it resolved, after about 2.5 weeks, and ended up having to go through the initial installer when the home was built. Here is where the review gets good! Even though we actually didn't end up going through CTR, their constant communication, repeated attempts to resolve with the manufacturer and their daily updates/ communication with me was outstanding! Never once did I have to reach out to them for an update. They always contacted me first! When we communicated, it was always extremely professional and very customer service centered. They provided much needed recommendations for the future and were very patient with us and the situation, and never got frustrated even though it was taking so long. Even after all the work they put in for us, when we advised them that we were going to have to go through the original installer, they STILL remained professional and wished us well, hoping that everything would work out on our favor! What an amazing and incredible company! I'm only allowed to give 5 stars, but if I could, I would absolutely give them at 10! Would 100% recommend CTR as they are friendly, helpful, professional, and honest!!

These guys are really great! We have had them out a few times. They are willing to offer some…read morecreative solutions and they have the experience to execute it. It's refreshing to not just hear, yep you need a new system so fork over 5 or 10 thousand bucks. We won't call anyone else. Thank you so much for saving us once again!

Our AC broke on a Sunday and it was 105 degrees outside. They came out within an hour of us…read morecalling them and got the situation fixed quickly. The cost wasn't terrible either considering it was a Sunday call. We would absolutely use them again!

I contacted Brozwood for the first time in June. They scheduled a tech (Randy) to come look at my…read moreRinnai Water Heater (tank-less). I was getting a constant error code and could not resolve it following the manual. When Randy arrived, I detailed all that I had done to that point. We ran uninterrupted hot water for 30 minutes with no fail (error code). I said maybe it settled down and asked Randy what my charge was for his coming over. He said "You did everything I would have to fix it, so no service charge"! Unbelievable! A week later, the error code was back (and no reliable hot water). Randy came out again, checked everything on the units intake/exhaust system and found no reason for the error code. He dug in further and found a dip switch that was not set up correctly by the original installer. He spent 90 minutes working on the unit, ran a test with all faucets running hot water at the same time, and it worked perfectly. This time, I ask what I owed for his professional service and he said "our regular service call fee . . . $75.00". Every other company in Salt Lake would have charged that (or more) as their portal-to-portal hourly fee! Everyone at Brozwood was smart, efficient, professional, and really made me feel like their only customer. I'll call them again for and HVAC/Plumbing issues in the future and I'll recommend them to anyone that asks for a help with their home.

Highly, highly recommend! I installed a new thermostat and…read moresomehow killed power to the air conditioning. In addition, the heater stopped working earlier this year. Sean diagnosed the issues and got everything up and running in no time. Excellent service, response time, and communication! Sean is incredibly nice and a pleasure to work with. Sean offered great suggestions and explained everything he did. And no sales pitch to upgrade anything. I'm highly impressed!

Sean stopped by to do an inspection on both our units. We have two for each side of the house. He…read moretook the time to explain where the issues tend to occur with the older units we have. He showed us the readings on his equipment to ensure we understood where each reading should be. A+ service I would recommend him to any friend in need of Ac or heating issues. Super great value.

Our home HVAC system broke down on the hottest week of the year. The good people at Boulard got…read morethe right system, and they had the whole company out installing our system so that we could be cool again. These are remarkable people, with a commitment to honest and dependable service. When our water heater failed, we didn't even think of anyone else.

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

Fast response (even on a Sunday). Adam got my AC fixed the same day for a fair price.read more

We've been using Expert since we moved to our home over 7 years ago. They're always great and do…read moregood work! Mark W. went above and beyond and even cleaned up under our kitchen sink that was already messy before he came and fixed some pipes under the sink that caused the mess. He even gave us a discount when something broke trying to take it apart and also had to be replaced.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!