We recently discovered termite damage to our oak wood flooring in our living room. The receptionist…read morewas kind and helpful. The owner came out within a day or two and gave us a quote. Mr. Tim Britt is a really nice person, been in the business for years and was extremely thorough. the quote was VERY reasonable. Within a few days the OTS crew of 3 super nice guys came out, drilled all around the house and inside where the damage was. They were courteous and friendly and did a great job.

I called your company today to have a technician come to my property to assist with a rodent…read moreinspection and I was treated very rudely by your receptionist who had issues understanding the annual plan I signed up for in Aug 2022 due to the lack of notes provided by your technician. The previous technician came out to service for ants and I was so impressed with his service that I asked if he could sign me up for continued treatment. I noticed a blk box outside and was very concerned about mice. He filled the box with bait and laid sticky traps in my vents and between cabinets in my kitchen. I called today because two mice were on the trap in the kitchen and I wanted someone to come out immediately. The receptionist begin to tell me that my service wasn't covered by the apt complex... when I advised I opted for additional service after the initial treatment then she advised me that the sticky traps were not laid by your technician so your company couldn't service that part. When I advised they were, then she advised that she couldn't confirm that as no notes were on file and since the technician didn't write in depth notes then she couldn't have that service added in the quarterly service. I asked to speak to your office manager to explain the situation, who rudely cut me off as I was explaining what the last technician did and what services I was needing... and when I asked her why she would not let me speak she stated "I want to move the conversation forward because I know what you want" When I advised her that would not be considered good customer service, she advised she felt we needed to speed up the conversation... And my question to her was: "Why?.." - what could be more pressing then helping a customer figure out how to resolve a problem and set them up for continual quarterly service? I asked to speak to the owner and was advised: He doesn't speak with customers and there was no direct way to contact him. I believe this is very poor customer service for people who are calling your company as a preferred provider and choosing you, over many, to service their homes. Customers who are utilizing their hard earned funds to maintain a professional relationship between your company and their needs should not be treated as unwanted burdens. I do not mind spending funds in the treatment of my home but I would prefer to spend my funds with a company that does not have a problem speaking to me in a professional manner. I hope this problem is solved before you lose more customers. And I was advised by the same office manager there was no way to contact the owner to voice my opinion which is why I'm providing it on FB. Have a good day.

We've had them out twice for the quarterly maintenance and they've been great. Brandi was helpful…read morewhen we had some questions and needed to reschedule at the last minute. Blake was thorough with the treatment and kind. They've got a very personable team here and we are pleased with their service and professionalism. We found a recluse so he sprayed the garage and the screened in back porch really well. The payments come out monthly for the quarterly service but they will come out free of charge anytime if there's an issue.

Were able to come out quickly and take care of my bagworm infestation. Fast work at a very…read morereasonable price. Also, their name is the best.

Very professional & prompt service. I would recommend them to anyone needing their property treated…read morefor pests. They show up when they say they will & are on time.

I recently was made aware that my house had a small termite situation. This was not good news & I…read morewas very anxious about it at first. As you can imagine, I'm thinking worst case scenario & my house was going to fall apart at any moment. After asking around & getting some friend referrals, I contacted Strike 3 Pest Control. They were extremely friendly over the phone & offered to do a free in-home estimate. Strike 3 was able to come by fairly quickly. Their technician did a full inspection that took about an hour and provide us with a quote right away. He was also kind enough to throw in a full house treatment for the inside & outside. Luckily, I was told that the termites had more than likely not done any significant damage and this was actually extremely common in our area. We did get a second opinion from another reputable company, but they happened to be several hundred dollars more expensive & didn't give us much confidence with their level of knowledge. Strike 3 was able to schedule an appointment for about 1 week out. The work was performed over a two day period. The men that came onsite to do the work were very friendly, professional & worked quickly. They actually had to drill holes about every foot or so along the garage walls & around the back concrete deck. They filled each hole back in with concrete. There were several very small holes drilled inside where our drywall was. They also filled those drywall holes. We just need to paint over them again. Not a big deal. They were careful to vacuum up any debris that was left. I literally did not have to do any cleanup once they were completed. Overall, I was very satisfied with their work. I wasn't wild about the cost of it, but it really is a lot of work. I will more than likely use them in the future for any standard bug spraying. Since they did the treatment a week ago, we haven't seen a single live bug in or around the house. The termite work has a 5-year warranty.

We used Bobbi Ray 5 years ago for treatment after a small swarm. We were satisfied at the time…read more We're in the process of selling our home and wanted a recheck and report of no termites. Bobbi Ray came to our home and did an inspection but I was unable to be present due to work but my 21 year old son was here. I informed her of this and she pressured him into paying her $210 for a recheck and then refused to give me a report unless I pay her an additional $50. She called and yelled at me because I texted her how upset I was at the costs and that she pressured my son into paying her. She laughed at me and hung up on me. Do not use this company.

I'a really tough to leave a good review when the person doing the inspection doesn't even go under…read morethe house!!! Instead the report is marked "concrete slab" when we are clearly on a foundation!!!!!! just make sure you're inspector is looking after your best interest and actually inspects the entire house and other structures and isn't buddies with the seller!!!!!! We have an 1,800 sq ft house. Approx. 600 sq ft is an add-on living room which is on a concrete slab, but the other 1,200 sq feet is on a foundation and has a crawl space. What house were you inspecting that day???? It clearly wasn't this one!!!

Caleb came out for my initial visit and did a fantastic job! He was very knowledgeable with all of…read morethe products and how he was going to treat my house indoor and outdoor. He spent an ample amount of time going over everything and explaining it in detail for me. Very outgoing and easy to talk to. He made it very easy to ask him any questions. Quite a bright young man!

When the service began, I reported a wasp nest on my property. The technician inspected it but…read morerefused to treat it, saying it was "not active." A few months later, the nest became a serious problem -- more than 100 wasps swarmed my home and entered the attic. When I contacted the company again, they refused to go into the attic unless I paid an additional fee. They created this situation by failing to treat the nest in the first place, and then tried to charge me more to fix it. The technician also arrived unprepared to handle the wasp problem -- I had to provide my own pole so he could reach the nest, which I could not do myself due to my disability. He further told me that he wouldn't take care of flying ants and that I should "spray them myself," which is completely unreasonable. The service quality has been extremely poor, and I am very dissatisfied. I intend to cancel my contract, but the company still wants to charge a cancellation fee -- even though they failed to deliver the promised service. This feels like a scam, and I would strongly advise others to avoid this company.

I am a small business owner, its not easy to find dependable pest control service at a manageable…read morecost. Majority of the top rating pest control services on YP.com will only accept yearly subscription and will not consider one time service. After talking to a realtor the cheapest price I can find is $100 for a house spray. Now, Guardian's only charge me $90. I will use them along with my weed control while they do the bug spray of my house. Yay!

Had to cancel after several years. The tech came out and sprayed only front and side for total of 6…read moreminutes. He completely ignored back. Left invoice stating 20 minutes. Dishonest tech. The office manager stated he didn't blame me for canceling. He made no effort to correct issue. I'll be giving my business to a company that appreciates their customer.

Love this company honest and so helpful. My yard is beautiful no weeds no bugs no pestsread more

So we are fairly new to the Edmond area and now that spring has started to well "show" its self…read more (at least once and a while) I saw a few spiders and said ..."time to find a pest company". I found A+ on Yelp and it had great reviews so I shot them an email asking for a quote. Within 15 minutes I had a call back from one of their great Customer Service reps. She explained everything and set me up with a great discount for a yearly program. The tech that came out did a fabulous job and we couldn't be happier. And they are PET FRIENDLY. That is always top notch in my book. Highly recommended folks. No more spiders here.

Thank you to A+ Pest Control (who have now combined with Top Notch)…read more They do a wonderful job and their technicians are always informative, polite and courteous. Thank you to Edwin who always does a great job! We are repeat customers and will remain so.