I brought my car in to fix a few scratches on my car and Sean the manager was able to buff it out…read morewith compound and didn't charge me anything. Honest businesses like this are a rare find in the auto industry. Thank you Sean and CCC! I hope to see you very infrequently but if I have another body work job to do, I will be back.

I've had a couple of vehicles repaired here (one minor and one larger). The workmanship and paint…read morequality is very good. They were also good about keeping us updated when our new model year vehicle had a delay in obtaining one of the parts needed for the repair. In both cases they were able to accommodate our schedules by ordering and painting the parts before we needed to drop off the vehicles for installation. Not something the bigger body or chain shops are willing to do. Overall I'd recommend this business and use them again.

My car, the first and probably only brand new car I'll ever have was vandalized as I ran into a…read morerestaurant to retrieve an order I had called in. As I was returning to my car, I could see it from a distance, someone had "keyed " scratch, the entire length of the driver's side of my vehicle. It was severe. Rule of thump: put water on a scratch on your auto finish, if the scratch disappears it can be buffed out. When I got home I ran the hose,wet the car, the scratch remained completely visible. As I'm new to Raleigh, and new to NC I didn't know who to call. I opened the Yelp app and contacted several repair shops based on reviews. They all responded promptly and gave a quote except one. The first one to respond didn't give me a quote, he set a time for the next day when he could come see it in person. The day Travis arrived a few minutes early and I was ready. He inspected the scratch and gave me a quote, best by several hundred $$ I was skeptical, I told Travis I was awaiting to hear from a couple more shops but I would let him know either way within a couple hours. I had a good feeling about Travis so even though his very much lower price gave me a "too good to be true" vibe, I needed my car fixed so I texted Travis. We set a time for two days later as I had to work around my schedule. Travis' two helpers arrived early, before Travis. They explained they would prep the car and could start immediately. I left them to get started as I had a project had had to attend. When I looked outside maybe 20 mins later Travis was there his truck unloaded, equipment set up. All three seemed very busy. What they had to do to get that scratch out was unreal. The scratch wasn't just to the metal, the metal was scratched as well. It was a lot of work many steps in the process and it took some time. As they neared completion of the project, one of the guys found me in my backyard and filled me in. I started towards my car, already close enough where the scratch was previously visible, I saw shiny pint. I continued to close the distance, scrutinizing with increased intensity. I was at the car, scanning the previously damaged area with my eyes. I saw no sign of any damage, no residual of the scratch whatsoever. My nightmare was over, Travis and his guys made my car look like brand new. I can once again drive my car with pride. I recommend Same Day Bumper and Grill all day every day and twice on Sunday Than you Travis !!

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.

Quality repair shop you're gonna get the highest level as far as collision repair. Now, that might…read morebe more expensive than the shop down the road, but there's a reason for that typically most people aren't aware of all of that due to insurance, but depending on the value of your car that can become an issue as you approach total loss based on your actual cash value of your vehicle. So you get pro service here no muss, no fuss. you'll get picked up taken to the rental car place etc. If you want to get a very good job done, I highly recommend.

While we would rather not visit we found ourselves in a pickle which happens with teenage drivers…read more Knowing the staff at Triangle it was a no-brainer! From Ronnie being kind and making sure we had great service to April, the office manager chatting while we waited. The process was fairly painless. If you are looking for quality care with the support to come back if you need them, check out Triangle if you find yourself in the same spot we were! You won't be sorry.

The front bumper of car came off after driving through a flooded intersection. Slicrics was quick…read moreto respond to my request. And fixed it at the price quoted in the time frame listed. He did not try to up sell any additional work. There are some other minor issues with the car that I intend to have fixed with Slicrics as well.

They paint matched my spoiler for my 2012 mustang. perfect color match and great turnaround time!read more

Great work.Reliable.Use three times.Always very satisfied.would recommend them.Did a great job all…read morethe time.

They are a very high quality operation…read more I crashed my car pretty badly when I was visiting my daughter in Apex. Marianna and Darin we're very easy to deal with and their work was very high-quality. As mentioned, the damage was severe and when I picked it up, the car looked absolutely perfect! I hope I don't need to use them again. But if I do, I will definitely go back.

Incredibly skilled, highly recommended, honest, and clear that they love what they do. Would not…read morehesitate to recommend to anyone in need of this type of work.

--Part 1: I will update this review after repair work is…read morecomplete. My parked car was recently hit and the driver left the scene. After leaving several messages and waiting three days for a return call from my dealer, I was finally able to talk with someone who informed me the earliest they could provide me with an estimate would be June 16th (today is May 12th). I immediately pulled up Yelp to check out the best reviewed body shops near me. As you can see, Hatley's was at the top of the list with a perfect score and some excellent testimonials. I called Hatley's and one of the owners answered on the first ring, and told me I could bring my car by anytime for an estimate. Even with the excellent reviews, I was surprised and wary at how easy this seemed. I drove my car over to the shop. I was greeted by Thomas (the owner) before I could even walk into the office. Thomas was so pleasant and started looking at the damage to my car right away. He asked a few quick questions, and then asked another mechanic if he could run an estimate on my car. This mechanic, Steve (actually the co-owner I believe), who was midway through painting another vehicle literally traded spots with Thomas, greeting me with the same extremely pleasant nature, and starting taking a look at the damage to my car. 15 minutes later I had an itemized estimate in my hands. Incredible! The pricing is extremely reasonable, but the professionalism and genuinely kind and honest customer service is what made the biggest impression. I am confident their work will be just as detailed and incredible as their communication. I'll update with after repair photos soon.

Great service and much cheaper than other body shops but removed one star since it takes a long…read moretime to get scheduled but that is definitely understandable due to the post pandemic era we are now in. Prices are lot more competitive than other body shops in the Triangle and excellent customer service from the individual who helped my family. Thank you.

Went in due to a recommendation and Steve was response and gave me multiple options on the quote…read morewhich was very helpful. Good work and the car looks great!

the team at caliber are literal saints and all stars!…read more i was rear ended stopped at a light by a driver on their cell phone who failed to even brake on a 45 mph road here in cary. my car was slammed from behind and pushed into the car in front of me and undriveable. it was towed off and then the at fault driver's insurance caught wind their $50,000 property damage limit was likely insufficient for two damaged cars and they left it all on me. enter alora. i needed to get the car towed somewhere to assess damage. caliber was slammed but the only place that came highly, highly recommended. as alora was recommending back up places i started to cry explaining the insurance left me hanging with three costly car seat replacements, a crazy hassle for a comparable rental, and a back and forth runaround that was insane ... and then she took control... she wanted to help. and help me she did: they did more to get things moving than both insurance companies.  she knew my car was likely a total loss and yet alora took it upon herself, busy as can be, to reach out to the regional liberty mutual rep to get them to issue a claim number so she get things moving. i have a business background and if that isn't girlboss, tell me what is. i'll wait. car accidents are expensive. they are a navigation and logistical nightmare. if you're in this situation i am so very sorry. repairs take real professionals. the best thing you can do is go to a team that cares to do right. I CAN'T SAY IT ENOUGH - THANK YOU ALORA AND CALIBER!!

I scheduled 1 week in advance, received 2 confirmations via text before drop off which I accepted…read more I dropped off 6am for 1 day repair, called 2 times in afternoon 1st said get back with status but did not, 2nd call said tech is working on it now and will call as soon as they finish anytime. (No call) Next day same except second call they stated "whoops, looks we missed this, slip through the cracks. They said we have to reschedule." My response was please don't bother :-/

This guy is awesome. Good prices, good work and really fast. You can't find shops like this anymore.read more

Sam is a Durham legacy. I have been bringing my cars to him for years and he always does great work…read morefor a fair price in a timely manner. I had several bumper scrapes and scuffs in my 2013 burgundy Acura RDX. My Christmas and Valentine and Birthday wish was to have them repaired. Save a few spots on one door that he missed due to rain, it looks almost new. Sam agreed to fix the door for me once things dry up. He is a gem and the nicest person. That counts for me!!

I can't believe I'm posting a review of another car repair place in less than a year. So annoying…read more I chose this place over the last place because it's close to home, and the damage was minor. From beginning to end, it was an easy process and the results were good. My one issue is that the window wasn't cleaned probably because the writing with the paint color could still be seen from the driver's seat. Minor issue. Overall, it was a good experience.

Phenomenal customer service !!! Ivy and Brenda were especially communicative and updated us on all…read morematters. The entire team worked together to provide us the best price and service. I highly recommend them !!!