The service I received was always good, and the technician, Erik, was great; however they raised…read moretheir costs far to high to be competitive (more than doubled). I had to find someone else for my HVAC PM's.

Would give 0 stars If i could. This company did my HVAC inspection on my very first home ever. I…read morespecifically asked about an issue in the attic, I was told everything was fine, and now that its summer I have figured out that I have a massively (as in, no way a trained hvac technician should have missed it in a Million years) cracked emergency condensation pan which is now leaking water into my attic, drywall, ceiling and dripping to the floor below. Tried reaching out to their customer service several times this week, was told I would get a call back each time, and each time my call was never returned. Reached out to the realtor that helped me with the home purchase that recommended EMI do the initial inspection, he emails the owner of this place to tell him I have an concern and havent been able to get his customer service dept to help me, and he Simply respond "Have him call the office". What a Joke of a company. All they care about is your money, clearly. Not even the owner cares enough to go out of his way to do something for a customer that they screwed over. Do not do business with this company. Do not give them your $.

I spent over $15,000 dollars with Delta Heating and Cooling over a 2 year period, and in the end…read morewould not provide me with a complimentary service visit. I was not happy with my experience with Delta, but I had no intention of leaving a negative review. Not all business relationships end well, and I would not be publicly criticizing them if they provided a reasonable customer service experience. But they choose not to, so this is my story: I called Delta back in Feb 2024 in response to a massive spike in my electric bill. At that point the system was not heating consistently, and I wanted to move the compressor to be further away from my backdoor. They talked me into their $120/year subscription plan, and I paid ~$3,500 for the work. A couple months later they had to come back out in April at another $480 dollars. They came out again in October, another couple hundred bucks. Fine, HVAC is expensive. In my second year with Delta, February 2025, I had another massive power bill spike. Turns out this time the problem is the ductwork of my house not circulating heat. The system is running overtime, because the heat is not making it into the house. This should have raised more alarm bells at the time. At this point they had been servicing my HVAC system for a year, but they had not previously recognized the problems with the ducts? They were the ones providing an HVAC service via subscription. I did not think of that at the time, and the work needed to get done; so in February 2025 I spent over $10,000 dollars replacing the ductwork in my house. At some point in this saga, Delta replaced the defrost board on the HVAC machine under warranty. It was under warranty because the part had been replaced following one of these expensive service visits. The brand new defrost board failed in less than a couple months, and to their credit, Delta fixed it under warranty. In December of 2025, Delta came out for a standard service appointment, and told me the defrost board needed to be replaced again for another ~$600. This is when the alarm bells started ringing for me. I don't know the intricacies of HVAC; but I know computers and cars. And from my experience, if the same part is breaking repeatedly, something else is wrong. This is when I lost confidence in Delta's competence with older HVAC units. I was correct. I called Air Experts for a second opinion, and it turns out the defrost board had been installed incorrectly, and the problem wasn't the board at all. The problem was that a piece of solder was floating around in the compressor lines and clogging the system. Air Experts understood the problem, understood old Goodman machines, and were able to clean and and fix the machine for ~$600. I called Delta to express my dissatisfaction; but they did not own up to their failure. Instead they felt it appropriate to continue charging me for their subscription plan, because it is paid in arrears. To this day in April 2026, I am still paying them $20 a month for the visit back in December 2025 where they failed to properly diagnose the problem with the HVAC. So, I asked them: Since I am not satisfied, I am still paying them in 2026; can I please get a complimentary service visit to checkout the machine after Air Experts. I thought that was a reasonable solution to prevent this negative review. They denied me, so I am sharing my experience. I would not recommend you use this company if you have an older house and HVAC system. I don't believe they have the history and competency to service older machines, per my experience. I don't harbor any ill will, because everyone I spoke to at the organization was courteous and reasonable; but in the end, I don't recommend doing business with organizations that won't stand behind their work.

My heater igniter wouldn't stay 'caught' so the unit turned off. I called Delta, who had installed…read morethe unit several years ago, and Sean came out that day, diagnosed the issue and did the necessary work to get the unit up and running. My 5 stars are for Sean and Delta's quick response. I'm more than a little disappointed in the York AC unit I had put in as I've had a few issues with 'cleaning' and 'rusting' parts of the heating component--my previous unit didn't have these issues, and it supposedly wasn't such a 'good' unit.

When I woke up this morning to a really cold house, I needed someone the same day to fix my heat,…read moreespecially since we are going to have several days of frigid temps. Travis at Flaming Ice Heating and Cooling responded right away to my request for quotes, before anyone else did. And was the only one to offer a same day appointment! He sent a message to tell me he was on his way and he showed up when he said he would. He was very professional and was able to diagnose and fix the problem. He also explained what the issues were. The price was good for same day service. I highly recommend this company and Travis.

Individual literally suggested me to purchase a new Furnace without even physically being there to…read moresee or touch the unit. All I can say is.

I called K&M (Kenneth Marshall) because my downstairs HVAC had gone kaput. Kenneth said he was no…read morelonger self employed but he was partnered with Me & My Sons Heating & Air. He came out and gave me a quote which was quite reasonable and said the job should take about 5 hours to install the new unit, all new piping and all new air handler/evaporator coil etc... everything new, and that the owner's son and a helper would be here to do it. From initial phone call to installation day was about a week and a half. Fortunately, I have kept a decent window unit around for situations just like this, knowing there would be some lag time between unit failure and installation of a new unit.

Russ and his company worked me in last minute today and responded quickly to fix our immediate…read moreproblem with our heat pump. We did not have a business relationship with them prior yet I am looking forward to doing business with them in the future. They were honest with my wife and I about what was wrong and what it would take to fix it. I could not recommend a company any higher.

Had an issue with my heat, had to wait for two weeks to have the part come in, which I was OK with…read moreas when they left, the heat was working ( over $2,500). Unbeknownst to me at the time, they flipped (accidentally, I assume) the breaker to my septic. This caused issues where I had to call another contractor to check on that issue. That's when we found the root cause was due to Landen's negligence. I contacted them to try and receive a reimbursement (full or partial)of that fee ($150), which they refused. I then cancelled my annual inspection which was already paid for. They refused to refund that as well. Extremely disappointed is an understatement.

Can you give more than 5 stars? Landen's responses, communication and professionalism are top…read morenotch. Most recently, I had another company go out to diagnose a system that company installed back a few months ago because the thermostat wasn't working. After dropping the ball on two occasions, and then quoting me close to $1000 to run a new wire, I decided to call Landen. Carlos was quickly dispatched and within a half hour of arriving, had found the problem and had a fix in place! Holy Cow! Nowhere near the cost or ordeal that the other company was painting. That company was either inept OR they're crooks! Either way, never again. Learn from my experience...call the folks over at Landen and be done. Whatever you've got going on with your HVAC.

I have nothing but praise for Justin and his company. We needed an AC repair and felt we were…read moregetting fleeced by our existing HVAC company. He provided quick, friendly, and transparent pricing and service. He's earned our ongoing business with his honesty and service. I'd highly recommend him as an alternative to more corporate focused HVAC companies.