The girl that help me was very nice and help me with all I needed, definitely going back to her...read more

Avoid renting here at all costs. Rented a car here for less than 24 hours and they charged me for 3…read moredays which was almost $400 more. Haven't gotten a refund either until I called the FOURTH time. They said to call my bank but the bank said enterprise just processed 3 minutes after speaking to them. If you want to be scammed, go here

I had to take my car for repairs after an accident and needed a rental…read more for a week. Metro Rent A Car was the best choice! Their service and attentiveness was top notch. I was picked up and dropped off from the auto body shop by Metro's staff. I was given my first choice for rental and all their car were brand new! Go here for a rental car, without hesitation!

When my car broke down while at work, I gave these guys a call. They picked me up in a matter of…read morefew minutes, got me in a car. The car was clean, no complaints there. The staff was really nice and friendly. No BS here. When i returned the car, they gave me a ride back to my office too. I'm gonna come back next time i need a rental. thanks metro :)

I really hit the jackpot coming here! I had to get my ca repaired and needed a rental, Quandell was…read moresuper awesome! Very helpful, professional and overall just a pleasure to deal with. If you need a car, go here, you will not be disappointed!

I have a bad experience with this Hertz branch in North Hollywood,…read moreTiffanie is the one helping me with my reservation I ask her I have an existing reservation for 3 days but would like to change to 2 days if I can have the same rate she is hesitant to provide me the rate that I booked for. She charge me almost double the amount I booked for, I ask that I received a 15 discount by email she is still hesitant to provide, then I ask her can you please add my Hertz rewards # in there still not adding My rewards # Bad experience with this branch and will not coming back here I even sent a review @ Hertz management And still no response If this still continue Hertz need to closed down there business with all this complain Since Customer is not satisfied with there services

Customer service top notch,attention to detail is on point…read more This is one of the best places to rent a car. McKenzie was Amazing!!!

Mackenzie was so so so helpful! It was my first time renting a car, and she made it easy to…read moreunderstand and answered all of my questions. Truly the best customer service from her.

My son and I wanted and needed to rent a car for our mini trip that was coming up from the 6th of…read morethis month until the 8th. We didn't want to risk a 2 hour drive to Santa Barbara and take his car, being a 2015 Toyota Prius and mine even older than his. We decided to stop by at this Avis rent a car and see what were our options like?? As we walked in, 2 employees approached us and wanted to know how they can be some sort of an asset and help to us. I believe one's name was Tony and can't remember the other guy's name. They were both polite & trying their best to help us. We were there on the 2nd of April around 4pm. They showed us a few cars that didn't meet our expectations since 2 of them were Mazda CX50 intermediate SUV, and for 3 days $193.64 not counting the hidden fees such as tax, insurance and the rest. The other car that they showed us was a Hyundai Venue $160.00. Both cars were EXPENSIVE for our budget. The place from outside was not clean, was dusty and needed a good sweep & a wash with a hose. Inside on the other hand was pretty much clean. It's a very small lot that can fit up to 10 cars. Not a lot of cars to choose from except SUV's! So we took the chance/risk and stayed with my son's car and drove all the way to Santa Barbara and back.

Horrible service. Rude employee, dirty place, it is a franchised owned Avis. Took forever to get…read moreservice and had to wait for almost 1 hour even with a reservation. Beware!

Great experience! Super attentive, clean cars, owner responds quickly . 100 percent recommendread more

Amazing service! Very good customer service and clean car! If I ever need a rental I will…read moredefinitely come back here. Thank you! My family & I really appreciate it.

Midway Car Rental is the only company I use anytime I need a vehicle. The service is always…read morereliable, professional, and completely hassle-free. It's not often you come across someone who genuinely cares about providing excellent customer service, but Ignacio definitely does. He consistently goes above and beyond to make sure everything runs smoothly and that you're fully taken care of from start to finish. I highly recommend Midway Car Rental to anyone looking for a seamless and dependable rental experience.

Great and wonderful customer service by Sally! It was a…read morequick and easy process. Definitely would do business with midway and Sally Segovia again!

No no No Do not go to this horrible place…read more Very Disappointed No car no service Order a car Talk 3 times to make they have the car Came to pick up the car after doing all paperwork we found out they don't have the car what we got promised Instead old KIA. Not even enough room for staff Stay away they don't care Use somewhere else

I needed a rental so I came here to get a car since it's the closest. The staff Kiersten and Jake…read morewere really nice, but that's the only good thing I can say about this place. They have no cars at all so might as well save yourself the trouble and go to the other Enterprise nearby on Oxnard because that's where they ended up sending me. They can take you there in their own van and set everything up for you but why go through all of that. This location should just be for drop offs that's it. I even made a reservation for a Toyota and they still didn't have the car. What's the point of doing that beforehand to save time. I do not recommend renting from here.

Got a great car for s good price and friendly service. I…read morewould recommend this place again.

This was my first encounter at this Hertz location and we had an excellent experience. Tiffany is…read morethe manager and she took my initial call and set up my reservation. She had a car ready for us immediately and then she followed up as promised and delivered the Tesla that was promised since our Tesla was in repair. I appreciated her and her staff and wanted to make sure I left a review of our experience.

Ask for Edwin. He made the whole process smooth and stress-free, and even hooked us up with exactly…read morewhat we needed. Our full-size Nissan rode like butter on our out-of-town trip -- no issues, just comfort the whole way. If you're booking and want premium service, ask for Edwin.

If I could give 0 I would rent a jeep reservation at 10 come in 945 waited 30-45 min for for…read morecustomer service person a guy comes in 45 min later asks my reservation just tell me I can't get my jeep only cuz that's all they had . Asked what other options I had since I rented the jeeel the tried giving me another car which jumped my rental from 300 a week to 700. Lmao I just went to mid valley a block down . Where Cusotmer service is easy no bs and the care are actually there . The people I dealt with was a young Armenian guy the black young lady seemed nice tho.