Had the greatest experience with them this past weekend. Very simple pick up process at the…read moreairport. They quickly got me into a great clean vehicle without issue. Returned the car and got a personal lift to the airport. I couldn't have asked for a better experience . Plus their price was vastly better than the others.

If you want to have a serene experience while renting a car DO NOT USE ELITE RENT A CAR. They are…read morescammers and do not try to help you when they mess up your reservation. Their customer service will only be able to say 3 words to you "so sorry sir, so sorry sir" NO HELP OR RESOLUTION I rented a Mercedes V class from Leo on April 24th for a pick up in Rome Italy on June 30th, 2025. I went to the location specified on my contract and when I arrived there (it was an Avis/Budget office) I was informed that there was no car or reservation for me. I immediately contacted Elite Rent a Car, spoke to Janet and Violet. I was on the phone with them for 45-55 mns and I was told that they had mistakenly deleted my reservation and they were unable to process a new one. The Avis/budget agent waited until their closing time but Elite was unable to do the reservation. At this point I was stranded with my family, 6 of us. the Avis rep felt very bad and tried to help me and told me they could give me a car but they had to do a new reservation at full cost. Unable to apply any discounts. Also the car was almost 2 hours away. I had no choice so I took a taxi paid close to $100 and went to the location. I picked up the car around 11PM from 5 PM when my ordeal started. The new contract turned out to be $2300 more than my original contract I had stipulated with elite rent a car. I have been trying to talk to elite and Leo since June 30th. I've called around 30 times and sent numerous emails. They have never returned my calls or emails. I've spoken to Janet, Danny, Violet, Vivian, Lisa (very nasty) Ana, Emma and Sue. The words were always the same "so sorry sir, so sorry sir" we will investigate and call you back also we will make sure Leo calls you. Today is July 13th. No one has contacted me or provide an explanation as to what happened. I have called them everyday day (made at least 30 calls). I only received promises about someone getting back to me. All lies !!!!! I AM WARNING EVERYONE--- DO NOT USE ELITE RENT A CAR FOR YOUR NEEDS. IF YOU DO YOU WILL EXPERIENCE HELL Sal De Rosa

From the beginning, this has been a seamless process with Apex. They were open on a Saturday, so I…read moredecided to go with them as a referral. The workers are so helpful and accommodating. I legit got a new car with only 53 miles and felt so safe, which was a huge concern for me after the accident. 14 days later, I dropped my car off and they quickly followed up to bill my insurance on the same day. They even offered to drop me off, instead of ubering to help save money! This place is awesome and the people here are genuine.

Rented cars here a few times thru the years never had a problem John always gave me good rates…read more....john is friendly and professional

I had an excellent experience with Door to Door Rent A Car and would highly recommend their service…read moreto anyone looking for convenience, reliability, and great customer care. From the very beginning, the process was smooth and hassle-free. Booking was simple, and their team was responsive and helpful in answering all my questions. What really sets them apart is their door-to-door service--it saved me so much time and made the entire experience incredibly convenient. The car was delivered right to my location, clean, well-maintained, and exactly as described. The vehicle itself was in great condition and drove perfectly throughout my rental period. I also appreciated the transparent pricing--no hidden fees or surprises, which is rare in this industry. Customer service was outstanding. The staff was professional, friendly, and genuinely focused on making sure I had a positive experience. Pickup was just as easy as delivery, and everything was handled efficiently. Overall, Door to Door Rent A Car exceeded my expectations. I will definitely be using their services again and recommending them to friends and family.

I would highly recommend Door to Door. Process was fast and easy. Great communication from Vanessa…read moreshe was very helpful. Would definitely use them again.

Sometime last week, I came to this car rental shop and was very impressed with their customer…read moreservice/greeting that I got from Will and Diana. I took an uber there and the driver dropped me off. This lot has plenty of vehicles to choose from. Mostly on the higher end with high prices. I couldn't afford them. Diana showed me a couple of cars. One was a white Toyota Camry and the other one was a whiteToyota Corolla. I told them that I need a reliable and dependable car since I have a 5 hour drive to Hearst Castle. She was very kind, nice, compassionate, accommodating, and helpful. Brought out 2 of the cars and I went with the white color Corolla. It was few dollars cheaper than the Camry. The car itself looked very clean, both outside and Inside. She even went and explained to me all of the features on the car. I took a good look at it, to make sure it didn't have any scratches, dents, etc.. and it didn't. The lobby along with outside was also very clean. While she was going through all that, Yoon was preparing all the paperwork. He went over it with me before I signed the documents. They were all very professional and willing to help. They had a nice lobby, offered me water, coffee, and a comfortable waiting room with nice leather chairs. I needed the car for 3 days, and the rental along with me picking & dropping the car was very fast, seamless, effortless and headache free. Got the car and left their lot. Thank you all very much. Next time I need to rent a car, I know where to go. They also have few other locations.

This is by far the best place to rent vehicles around LAX. They have shuttles which pick you up…read morefrom the airport and drop you off too. Their vehicles are new, their prices were the lowest, and they didn't nickel and dime us. We rented a Corolla, received a new '26 with 6k miles on it, drove it all over CA, dropped it off, and they then dropped us off via a shuttle company they use for their passengers (Joes). Id highly recommend taking pictures and a video after you pick up the vehicle. They did notice a scratch on the vehicle, but once I showed them the pic of the car I had picked up and the time stamp, they believed me. I'd definitely recommend renting from them and will use them in the future. Their staff are also friendly and efficient.

We found this place through Priceline, and I was pretty nervous due to the reviews I was reading…read more We flew in from Texas and took a risk here. I'm glad I did, and im glad I didn't go based on the reviews alone. I think you'll find this a great place to rent a car for a lot cheaper than Enterprise. The "miles" issue that people speak of are because they didn't take the time to read the fine print. So let me clear this up for yall. If you have round trip airline tickets that you can show them, you get the unlimited miles for your rental. If not, then you're considered a "local" and are limited to 200 miles per day. It's designed for the traveling people so just show your itinerary and you're good. We rented an SUV and was given a near brand new Rav4. It only had 3000 miles and appeared as if they had just rolled it off the lot from the dealership. The staff was nice, and I was in and out really quick. Overall, I give them an A+

First time renting a minivan from this company. Great service. Minivan was clean and up-to-date. I…read morestrongly recommend this company and they have shuttles tot the airport...they are right outside of the airport.

Ignacio & Jack Thank you, Thank you, Thank you for your…read morehighly exceptional & compassionate service in helping my disabled husband to be able to drive in a comfortable & amazing vehicle for a trip out of town. Everything you did meant so much!!! Thank you again!! You guys are great!!!

Anas was the bee's knees. This guy was so friendly, energetic, and professional. Not trying to…read moreupsell me on any unnecessary insurance stuff. I came in bc my Chevy was at the dealer for repairs. They paid for my rental at Midway, and Anas took care of me, even dropped me off to the dealership after my rental was done (they have a relationship with the dealership) so they took care of me. No complaints, only reviews for Anas's amazing customer service and cool as a cucumber attitude. Better than those Hertz or Enterprise places

I was looking for a rental car for our Memorial Day weekend trip to Sequoia and came across this…read morecompany online. After reading their great reviews, I decided to give them a try, and I'm glad I did! I was helped and accommodated right away. I had reserved a Toyota Camry or similar, but when I arrived, I was informed that they didn't have any sedans available at the moment. Instead, they upgraded me to a 2025 Chevy Trailblazer crossover SUV at the same price :) Since the office was closed on Monday for the holiday, I was initially told that I would need to pay for an extra day because I wouldn't be able to return the car until Tuesday. However, they advised me to speak with the manager or staff when I returned the vehicle since the situation wasn't my fault. The car itself was practically brand new, very clean, and performed great throughout our trip. When I returned the car at 8:00 AM on Tuesday, I explained the situation to the employee assisting me. He immediately told me that I would only be charged for the days I actually used the vehicle. Since I returned it first thing in the morning, they waived the additional day's charge without any hassle. Overall, my experience was excellent. The staff was friendly, honest, and accommodating, and the rental process was quick and easy. I would definitely recommend this rental car company to anyone looking for a reliable, clean, and fairly priced rental vehicle. Thank you Midway rental car :)

Excellent Service and Great Cars! Excellent Service and Great Cars! Excellent Service and Great…read moreCars! Excellent Service and Great Cars! Sorry had to fill the 85 word minimum, Still Love this Car Rental!

Back in November I got into an accident and my car was totaled I needed a quick auto rental and I…read morewas recommended to call Instant Auto Rentals. So I gave them a call and was greeted by Mike, he was very friendly and kind and gave me full details of how the process works. I rented out the Escalade for a week, and let me tell you the car was very clean and well taken care of. You could tell that Instant Auto Rentals really cares about their clients and automobiles. They delivered the car to me with a full gas tank, washed, and ready to go. I was really impressed with how smoothly the conversation and the whole process went with those guys and am really happy with the whole experience. I am glad I was recommended to Instant Auto Rentals and I don't see myself ever using companies such as Hertz or Turo ever again. These guys are the real deal. 10/10 customer service 10/10 cars 10/10 experience Once again, thank you Instant auto rentals for the awesome experience. I will defiantly be using you guys again!!! Artur

WOW! Amazing service! I rented a Escalade last week and mike really helped me. They took care of me…read morelike family. Their pricing is unbeatable. I would recommend them to anyone. Can't wait to come back and rent a car from here. Thank you.