What a nightmare. Their new employee was crazy with the skid steer, destroying my septic tank…read morecover, breaking 2 large sections of the driveway, gouging my red oak tree, busting 3 sprinkler lines, and scraping 3" of old soil, only to replace it with 1/2" of topsoil, so now I have a sunken yard. It's taken more than 2 months to get everything done, and it still isn't working right. The control box in front was not properly installed, so now I have a heavy leak, and was told I would have to pay extra for them to fix it. Ha! You think I'd ever call them again? After 30 years as a real estate broker, and dealing with all kinds of landscapers, Pristine wins the award for the worst.

Update 9/14/24: I reported this company to BBB and then the owner Josh started contacting me again…read more THIS WEEK 9/10 He finally brought out more sod. However, he did NOT bring enough to replace all the dead original sod he installed. Also, he did NOT fix the poor ground prep in a large are by my fence gate that his crew did NOT prep originally and left the flag stones and decomposed granite in ground. His crew on 9/10 laid new sod over this area & over flagstones again. He was contracted to clean this area up and prep for new sod removing decomposed granite & flagstones & Josh did NOT both times! So this new sod will die unless me the customer digs it all out and relays the sod. His crew cut more off my front trees that did NOT need it. There were contracted to cut the back trees. None of the crew in 9/10 spoke English at all & did not understand me. Josh did NOT show up as usual to suppervise or send any crew leaders to make sure the work was done correctly. JOSH HAS NO CONCERN TO DO A JOB CORRECTLY OR AS CONTRACTED So tree cutting in backyard was still NOT done per contract Texas Sage bush was still NOT dug up and moved per contract Front gutters are still crooked. Not fixed at all. JOSH REFUSES TO FIX IT Josh refused to make the wobbly fence stable by adding more post and refused to add a 3rd gate hinge. He did fix 1 of the boards on the lattice at the top but we had to fix the other 2 that were coming off. JOSH REFUSES TO FIX THE FENCE TO MAKE IT STABLE OR WORTH $18k he charged for it The fence subcontractor told me Josh was to pay him $5k for the fence build NOT $18k (not sure if Josh paid him or not) that is why the fence guy refused to fix anything on my game, he told me you got $5k fence and that's all he is doing. JOSH IS DISHONEST AND DOES CRAPY WORK. HE DEMANDS PAYMENT UP FRONT TO SCHEDULE, then more UPFRONT BEFORE HE STARTS WORK & PAYMENT EVERY WEEK BEFORE WORK IS COMPLETED. He will hold off on the last few thousand knowing he has already scammed you out of your money & not done quality work. He will keep saying he is showing up to fix work not done correctly, he will say materials are delayed, his crew manager Chris will tell you he is in the hospital when he is not just to delay you and push you off. Then they will block you. So do NOT do business with this company. Look him up because he has 3 different companies and all run this way If you have a contract with his company make sure you don't pay up front like he demands. He does not pay for any supplies up front. He makes his subcontractors pay for all their supplies and doesn't pay them until afterwards. If he even pays them at all. 2 subcontractors were not paid on my Reno and came to my door asking for payment since Josh & Chris refused to pay them and blocked their calls also. With my help pushing back on this company and reporting them to BBB these 2 hard working subcontractors reported to me this week they were finally paid on 9/10 the same day Josh came out with sod & same day Josh reported to BBB all subcontractors were paid in full. These 2 subcontractors jobs were done 30 days ago SO THEY SHOULD HAVE BEEN PAID THEN! Josh has also NOT shown up to do a final walk through inspecting the work with me the customer as port. He is just demanding I pay final bill (which has not been sent) plus daily late fees. This guy is a jock and a SCAMMER . He won't show his face or take your calls. He only shows up for payments https://pristinelandscapingandlighting.com/

Just got the house not too long ago and noticed it had 3 giant weeds growing in front and back of…read morethe house that's too close to the foundation. Rogelio was responsive to all my questions and communicative-- he responds quickly to messages and wont leave you on read and will politely let you know he'll respond later. Him and his team was able to remove 3 giant weeds growing on my front and back of the house. They also cleaned up the flowerbeds along as well. I think the value of it was fair and not overpriced. He didn't ask me to put a deposit to schedule the work and told me to pay after the job is done. Before and after pics attached with how big the weeds were. Will def keep RC landscape next time when I know/have a plan on what I want to do with the front and backyard.

Rogelio and his team did a great job on our concrete pad project, and our front flowerbed stone…read moreboundary. Great communication from start to finish, timely arrival, very reasonable pricing. We would highly recommend them, and will definitely contact them for future projects.

We hired Arrowbrooke Landscapes to handle our weekly lawn maintenance almost two years ago and…read morethey've done a great job since. They make it simple and automated, so I literally don't even think about it anymore. But I knew their specialty was patios and landscaping, so we reached out when we were ready to do more with our backyard. They've been super booked this summer, but were able to fit us in. The concrete patio they installed looks incredible. We love the space it created for our kids to play and for us to enjoy. It's so nice to have a space outdoors where we can entertain and be proud of how it looks. During the patio process, they let us bring our own drawings and ideas to the table, and guided us according to the best practices they know so well. They went over and above, allowing us to add some additional space and came back to add sod in some places where the yard grade had changed and drainage needed to be adjusted. Both at no extra cost. Cole and his team know their stuff, they're honest, fair, upfront and who I'll call for any landscaping needs.

Three stars for responding and being honest but they declined to even take on a new customer at…read morethis time because they are so busy. They could've scheduled me out however long they needed and I would wait, but that option wasn't explored at all. They don't want your business.

I used JV to trim a tree in my front yard. They did a really good job trimming and cleaning up the…read morebranches. The price of the job was reasonable and they didn't have to be booked a week out.

Juan and his team did a great job. He had a great rate and was super flexible. I had the whole…read morefront side done with weed pulling and bush trimming done along with the mulch. Both tree rings in the front and back done as well. A++ service!

Awesome job installing turf, pavers, and rock feature along the back fence. Super friendly and…read moreprofessional. Explained all the different options in a clear and concise way and showed up exactly when they said they were going to. Highly recommend!

I can't say enough about this company and the people that work for them! They did an excellent…read morejob, were professional, and friendly. About a month after my turf was completed a sprinkler head broke. They came out the next day and fixed it without question. This is my second time having turf done, and they exceeded my expectations. I highly recommend them!

We wanted to re-do the landscaping in our frontyard, Mainly replace aging bushes with golden and…read moredwarf yaupon hollies along with some accent boulders. Guerrero's quote was reasonable. He also knew exactly where to get the plants and picked the right sized ones. He also individually selected the landscape boulders for us and we loved his selections. His team was on time and did a great job, and left no mess behind. I would hire him again for my next outdoor project.

Very responsive and got the job done! I had a rather urgent situation and they were at my house…read moreless than 24 hours later!

Secret Gardens absolutely blew me away! I had been wanting to refresh the front of my house for…read morespring, and after hearing great things about them, I decided to reach out--and I'm so glad I did. Phillip was amazing from the very beginning. He walked me through the entire process step-by-step, took the time to understand my vision, and explained everything in detail in a way that actually made sense. I don't know a ton about landscaping, but he made me feel super comfortable the entire time and gave suggestions that turned out to be perfect for my space. The final design was stunning--colorful, clean, and it completely brought my yard to life for spring. I've had so many neighbors compliment the work already. You can tell they really care about what they do, and Phillip made sure every part of the process felt easy and stress-free. I also found out they have a full garden center too, which I'm definitely planning to check out next! It's so nice to know I have a local place I can go for both plants and professional landscaping. If you're thinking about redoing your yard or just want to add a little life to your outdoor space, I highly recommend Secret Gardens. Great people, beautiful work, and just an all-around awesome experience!

We needed an experienced landscape designer that would modify our existing failing landscape due to…read moreincreased shade over the years and also repair and upgrade the irrigation and drainage systems. We provided a budget and a few specific design parameters. Philip took some photos and designed the new landscape into the photos and made a presentation. We made some adjustments with the proposed lighting and the job was completed in two days by a very competent team.

I found Paul with D5 Plus on Yelp and took a chance with him since there were no reviews on Yelp…read moreyet. As a home owner I have contracted with many companies and have had my share of heartaches and disappointments between bad work and unreliable people. With Paul, I hired the good-ol' Texas contractor who is reliable, honest and knows how to do great work at competitive prices. He has done outstanding work for me but what I appreciate most about him is his honesty and reliability. Landscaping work is notoriously unpredictable with weather and unforeseen events often shifting schedules. Paul has remained cool and collected throughout the whole project and has always kept up with communication with me. I am in the process of working on more projects with him and am excited about the finished quality work already!

From the owner: Established in 2022, D5 Plus, LLC has quickly earned a reputation in Frisco, TX, by providing a…read morewide range of services including tractor work, excavation, skid steer operations, and material hauling. With over 20 years of industry experience, we are committed to delivering exceptional results. Serving both residential and commercial clients, we treat every project with care, ensuring the job is done right the first time while minimizing any disruption to your daily life or business.

They removed some dead shrubs for me. The job was quick and they hauled them away. Fast…read morecommunication

Norma and her team were awesome. We have been wanting to do something with our flower beds for…read moreyears and so glad we found her. We didn't know exactly what we wanted, but she helped us with suggestions and we were blown away. Couldn't have asked for more. Already looking forward to the Christmas lights her team does as well.