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Secret Gardens

5.0 (9 reviews)
Open • 9:00 am - 6:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Secret Gardens

Driveway construction or installation

Exterior wall construction

Interior wall construction

11 More Services

Retaining walls

Patio, porch, or terrace construction or installation

Walkway construction or installation

Irrigation construction

Landscape construction or installation

Landscape design

Landscaping building construction

Landscaping building design

Greenscape construction

Greenscape design

Construction or installation

Secret Gardens Photos

Recommended Reviews - Secret Gardens

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11 months ago

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4 years ago

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Philip D.

Thanks Sam for the compliment…we appreciate the business.

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Ask the Community - Secret Gardens

RC Landscape

RC Landscape

(44 reviews)

Rogelio and his team are highly skilled and knowledgeable landscapers. They will consult with you…read moreand provide guidance on plants to use that are low maintenance as well as seasonal. They work fast and are very professional. I highly recommend this company. You will not be disappointed.

Unfortunately, my experience with RC Landscaping was deeply disappointing…read more I initially hired them to help with a landscaping project. The contractor came out, marked up my lawn, sprayed grass killer, and began preparing the area. Shortly afterward, another contractor happened to stop by and offered a quote. Out of fairness, I wanted to validate pricing not to haggle, just to understand. Instead of having a professional conversation, RC Landscaping took offense and walked off the job entirely. What's worse is that he had already sprayed my yard, leaving me with dead, unsightly grass and no plan to repair or finish the work. Now I'm left scrambling to fix damage I didn't ask for just because I wanted to make an informed decision. The photo attached shows the current state of my lawn. It's clear, marked, and dead. This wasn't how I expected the relationship to end. If you're considering RC Landscaping, beware: if you seek clarity on price, they might just leave you mid-project. RESPONSE : I initially contacted RC Landscaping to help design flower beds for my front yard. We discussed expectations, and he even came out to mark the yard and spray it to prep for install. While I hadn't delivered the materials yet, I was planning to, and we had a start date set. Things changed when I asked a simple question about pricing. Another contractor had stopped by with a lower estimate, and I wanted to understand the difference--especially since only one bed was multi-layered and the rest were basic. I wasn't trying to cancel the job; just asking for clarity. Instead of a conversation, the contractor called off the job entirely, citing a lack of trust. I was left with patches of dead grass and no work done. I also asked to keep the drawing for reference (since I now have to start over), but was told no. The owner claims I was difficult or indecisive--but I have screenshots that show I was respectful and collaborative throughout. I never changed the job scope drastically--I asked thoughtful questions as part of normal planning. In the end, I can't recommend this business based on how the situation was handled. A simple follow-up led to the project being abandoned, and now I'm left cleaning up and restarting. Attaching screenshots from our actual conversation to provide context. I believe they show I was clear, respectful, and simply trying to understand pricing and next steps.

Century Oasis Pool and Spa - Pool, hot tub and sunbathing deck

Century Oasis Pool and Spa

(11 reviews)

Century Oasis Pool & Spa did a beautiful job hardscaping and landscaping my back, front, and side…read moreyards. They built a travertine patio in the backyard, hardscaped side yards with pavers and rocks, added a mulch bed to my side yard, and rebuilt a retaining wall. The project manager (Amanda) and owner (Giancarlo) were both professional, helpful and available throughout the entire process. They were also able to accommodate additional projects at the last minute, including adding a French drain system to one of the side yards. Everyone involved was committed to making us 100% happy with the end product, whether that meant changing out chipped travertine tiles, recommending different design options, or making several trips to the worksite to plan out project details and ensure everything was 100% up to par. I would definitely recommend!

I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

Better Earth Solutions

Better Earth Solutions

(7 reviews)

We used Brandon and a crew member from Better Earth this past summer to fix a valve in our front…read moreyard. They were responsive and did good work during that service period. This December I noticed a leak near the valve and asked them to come see if it was warranty work. We agreed to an appointment time and Brandon was a no show. He did not call ahead of time and did not respond to my text asking if he needed to reschedule. I tried calling, and he would not pick up nor would he return my call. I had my wife call from her phone and he picked up, apologized and said he was embarrassed about the lack of promptness or customer service. We set another time for him to come out. I even marked the spot with a small red flag. The day came and went, he was a no show again. Now he won't respond to either of us, via text or email, or phone call. I have to assume he does not want to consider warranty work, if that's what it turned out to be. If you check his bio on Yelp, he references wanting to build good customer relationships and offer quality, reliable service. After our recent experiences I'd have to give Brandon and Better Earth a solid F minus, maybe even a zero. The funny thing is, when he came out this past summer he asked me why I've used so many different irrigation companies in the past few years. I told him it was because of reliability and honest service. Now we are having to mark Better Earth Solutions off our list and while they can do good work, I'd not recommend them to anyone. I even sent him a few notes about writing a negative review but wanted to give him a chance to "make it right" before I did. His silence spoke volumes. If you are looking for an irrigation company, I'd say hard pass on Better Earth.

Brandon completed the scope of work required on time and effectively…read more I have a drainage issue on one side of my house, and I believe he will help solve the problem. So he will be back to do more work.

Secret Gardens - landscaping - Updated May 2026

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