What a nightmare. Their new employee was crazy with the skid steer, destroying my septic tank cover, breaking 2 large sections of the driveway, gouging my red oak tree, busting 3 sprinkler lines, and scraping 3" of old soil, only to replace it with 1/2" of topsoil, so now I have a sunken yard. It's taken more than 2 months to get everything done, and it still isn't working right. The control box in front was not properly installed, so now I have a heavy leak, and was told I would have to pay extra for them to fix it. Ha! You think I'd ever call them again? After 30 years as a real estate broker, and dealing with all kinds of landscapers, Pristine wins the award for the worst. read more

Pristine Landscaping and Lighting. - One of 2 broken places in driveway from skidsteer. - Landscaping Near Me

Update 9/14/24: I reported this company to BBB and then the owner Josh started contacting me again. THIS WEEK 9/10 He finally brought out more sod. However, he did NOT bring enough to replace all the dead original sod he installed. Also, he did NOT fix the poor ground prep in a large are by my fence gate that his crew did NOT prep originally and left the flag stones and decomposed granite in ground. His crew on 9/10 laid new sod over this area & over flagstones again. He was contracted to clean this area up and prep for new sod removing decomposed granite & flagstones & Josh did NOT both times! So this new sod will die unless me the customer digs it all out and relays the sod. His crew cut more off my front trees that did NOT need it. There were contracted to cut the back trees. None of the crew in 9/10 spoke English at all & did not understand me. Josh did NOT show up as usual to suppervise or send any crew leaders to make sure the work was done correctly. JOSH HAS NO CONCERN TO DO A JOB CORRECTLY OR AS CONTRACTED So tree cutting in backyard was still NOT done per contract Texas Sage bush was still NOT dug up and moved per contract Front gutters are still crooked. Not fixed at all. JOSH REFUSES TO FIX IT Josh refused to make the wobbly fence stable by adding more post and refused to add a 3rd gate hinge. He did fix 1 of the boards on the lattice at the top but we had to fix the other 2 that were coming off. JOSH REFUSES TO FIX THE FENCE TO MAKE IT STABLE OR WORTH $18k he charged for it The fence subcontractor told me Josh was to pay him $5k for the fence build NOT $18k (not sure if Josh paid him or not) that is why the fence guy refused to fix anything on my game, he told me you got $5k fence and that's all he is doing. JOSH IS DISHONEST AND DOES CRAPY WORK. HE DEMANDS PAYMENT UP FRONT TO SCHEDULE, then more UPFRONT BEFORE HE STARTS WORK & PAYMENT EVERY WEEK BEFORE WORK IS COMPLETED. He will hold off on the last few thousand knowing he has already scammed you out of your money & not done quality work. He will keep saying he is showing up to fix work not done correctly, he will say materials are delayed, his crew manager Chris will tell you he is in the hospital when he is not just to delay you and push you off. Then they will block you. So do NOT do business with this company. Look him up because he has 3 different companies and all run this way If you have a contract with his company make sure you don't pay up front like he demands. He does not pay for any supplies up front. He makes his subcontractors pay for all their supplies and doesn't pay them until afterwards. If he even pays them at all. 2 subcontractors were not paid on my Reno and came to my door asking for payment since Josh & Chris refused to pay them and blocked their calls also. With my help pushing back on this company and reporting them to BBB these 2 hard working subcontractors reported to me this week they were finally paid on 9/10 the same day Josh came out with sod & same day Josh reported to BBB all subcontractors were paid in full. These 2 subcontractors jobs were done 30 days ago SO THEY SHOULD HAVE BEEN PAID THEN! Josh has also NOT shown up to do a final walk through inspecting the work with me the customer as port. He is just demanding I pay final bill (which has not been sent) plus daily late fees. This guy is a jock and a SCAMMER . He won't show his face or take your calls. He only shows up for payments https://pristinelandscapingandlighting.com/ read more

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Pristine redid our front, back and side yard to be more functional for our little ones. Our vision came to life! Josh was able to build a design on the iPad so we could all get a visual of what the redo would look like. I truly appreciated all being on the same page. I should have done before pics to see how much work they did. Our yard was rough! The guys removed a fairly large tree that kept shedding branches from the backyard, a lot of jasmine grass from the back as well - it just looks so much better. Hunter and team were wonderful to have working at our home. Kind, professional, and truly care about the work. Thank you!! read more

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Josh and his guys did some drainage gravel for us. I thought the work done looked very good, and Josh plus his guys showed up on time with good communication throughout. read more

Pristine Landscaping and Lighting. - gravel run - Landscaping Near Me

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They are very responsive when quoting for job but ignore you as soon as they get your money. Paid almost $13,000 for the job and within 3 months repairs were needed. Have now been calling, texting and emailing for 8 months trying to get it fixed and they ignore all communication. DO NOT RECOMMEND THIS COMPANY. read more

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We just wanted to thank Josh and his team for doing a fantastic job on our landscaping and patio/pergola. They worked through all the elements and still finished in a timely manner. We love our new escape!! Thanks Pristine Landscaping read more

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Josh and his team at Pristine Landscape exceeded all our expectations with the landscaping work done at our house! From the initial inquiry to the completion of the project, the team was pleasant to work with and punctual. Would highly recommend them to any family and friends that are in need of any landscaping needs! read more

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I recently had Pristine come out to clean out my flower beds, pull trees, and lay fresh soil down and they were awesome! The team showed up when they said they would and were a pleasure to work with, and most importantly were a good price. Would highly recommend them and will be using them again! Thanks Pristine!!! read more

Pristine Landscaping and Lighting. - the front of the house - Landscaping Near Me

I contacted Joshua at Pristine Landscape and Lighting to help with the blank canvas of our new property. They built a beautiful pergola for us, poured concrete paths along the sides of our house, put in some nice artificial turf, and finished with yard lighting front and rear. Their crews always arrived on time and did very professional work. I highly recommend them read more

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What a fantastic transformation in my backyard! The crew was on time and very professional. Josh and Patric assisted in bringing my vision to a reality. Highly recommend this company and would use them again in the future for additional projects! read more

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If this is the same Pristine from Celina, Tx and Josh the owner then this review is for you. They do a horrible job cutting grass and not reliable. I gave them a second chance and same thing even after sharing that we weren't satisfied the first time. They are very young and look inexperienced. Ive worked with a lot better companies that do a good job. read more

Had these guys come out and put stone borders around our flowerbeds, replace two trees and add some shrubs to the flowerbed. Also added a pad for the trashcans. The stone borders look nice. They did chisel all of the stone in the front lawn and just left all of the broken stone there. They also disassembled one of the gutters to complete the borders and lost the screw, so never put the gutter back after complete. When pulling up the trees, bushes and working in the flower beds, they cut multiple drip lines and didn't say anything; just covered them all and left. I only found out after I ran the system and had multiple floods. They came back to repair some of the obvious ones but they didn't dig up or check any of the lines that I couldn't see and point out or dug up myself already. One of these follow ups, they texted and said that they were here and knocking but no one is home. Meanwhile we're here and have a doorbell camera... No one even attempted to knock. I had to go outside and catch them before they just left. Since we still had flooding, we ended up having an irrigation company just come and repair the broken lines... The concrete pad that was added for the trash cans gets the job done but is very sloppy looking. I'm not a fan of them charging us for the job completion without talking to us or testing any of the irrigation... What a nice surprise to see the charge with broken irrigation, no trash pad and having to call to make sure they are going to actually finish the work. All in all. If you're just getting trees and stone work, then not bad. Since Yelp doesn't seems to have a Reply... Yes like I said in the review... You came back and fixed the ones that I dug up... There are two lines buried deep in the driveway bed still flooding. It's absolutely NOT my job to dig up the lines to find out where they are broken. They should not have been buried while broken that's ridiculous. No you guys did not knock... We have a doorbell camera dude and both worked from home while the work was being done. Who are you trying to lie to?? The day we got charged for the job being done no one said shit to us. They just left. We walk out to a messy yard, no trash pad and broken fucking lines with no testing. Give me a break. Yeah your guys pulled the gutter out of the wall while working, haha. We heard it happen while they were up there but whatever on that. Yes the pictures are highlighting some of the issues that came up. Seeing some black mulch on top isn't going to change anything. Stone work itself is fine read more

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We highly recommend Pristine Landscaping. From the time we requested a quote until the job was complete, they were responsive and reliable. Josh came out and provided great, collaborative, advice based on our needs and the problems we'd been facing in our front beds and yard. He produced a digital image to give us an idea of the final look. The finished product turned out even better! His Team Leads (Brent & Issac) and their crew were also great to work with on the day of install. They were proud of their work and it showed. They were professional and were patient with our questions as they worked. This was our first experience with Pristine and it will not be our last. Thank you, Josh! read more

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Josh (Owner)of PL&L and team really did an excellent do over landscape of our entire backyard. They listened to what we were trying to accomplish and created a 3D design that we all agreed on. Brent and his installation team stepped us through each day what part of the design would be accomplished. From removing all the existing grass to installing various stone, pathways, a golf putting green, and plant beds, it was orchestrated in a timely and orderly manner. We couldn't have asked for a more professional company and would highly recommend Pristine Landscaping & Lighting. read more

Pristine Landscaping and Lighting. - Backyard Before - Landscaping Near Me

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Pristine Landscaping did a great job with building stone walls around flower beds and trees. They are knowledgeable and professional. They are easy to work with. We highly recommend them and we'll hire them again for the next project. Call Josh at 972-838-3936. read more

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Pristine recently did a mulch bed with brick and replaced a bunch of bushes and trees. The service was prompt and the workers did a fantastic job and kept the area clean. I was impressed and will certainly work with them again as we do more. read more

Pristine Landscaping and Lighting. - Landscaping Near Me

I had to remove a very large tree last fall and after this winter my backyard lawn was almost non-existent. Josh was so very easy to work on the planning and execution of removal and relaying of the sod. We determined that the best thing to do was to remove the old sod, put down new topsoil, then resod with St. Augustine. At the scheduled time, the crew arrived ready to work. The guys were personable, very efficient, very hard working, and paid great attention to detail. In just two days, they turned my wasteland into a park! I highly recommend Pristine Landscaping and Lighting! They will be my go-to landscapers from now on read more

Pristine Landscaping and Lighting. - After - Landscaping Near Me

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My family chose to go with this company based on the reviews we saw on Facebook. Our project idea & execution grew just a bit during the process. They were very accommodating to that and that was a plus. Unfortunately on many areas surrounding the patio concrete pour we felt that the work was not very well tailored/polished. This means concrete was poured but wasn't cleaned up. There wasn't enough concrete initially leaving a final project with distinct colors on a patio. Edges remained rough and unfinished leaving at a very unpolished look. They never chiseled the sides where concrete came through the frame. I'm not sure if pouring a concrete patio is their forte, but had it not been for that I would've given them a 5/5 stars. Perhaps they bit off more than they could chew. They did a very good job placing the French drains but when it came to the sprinkler heads I was a bit surprised they buried them under the tarp and rocks. Overall we liked the idea of what they did it just didn't quite feel completed or refined. For 12K - the workmanship should have been a bit better. I I no read more

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I would recommend pristine to anyone! They are very professional and knowledgeable. These are the best landscapers in McKinney!

Our lawn was in need of a major overall. We wanted something low maintenance with drought resistant plants. Josh came and worked with us for an affordable landscape and a total redo of our flower bed. He recommended several plants and ornamental pottery. Trevor and his crew arrived and began work on a Monday. Rain delayed their getting started but once they began work it went quickly. Removing the old plants and bushes they installed new drip lines and repaired the retaining wall around the bed. We replaced our mulch with river rock. They distributed it evenly around everything The plants were installed and all the containers with plants look amazing. We had questions about a couple of the plants they brought out and they quickly responded to replace them. I followed the work closely and they were always courteous and helpfulI would recommend this crew for any job. read more

Pristine Landscaping and Lighting. - New flower bed with river rock and new plants! - Landscaping Near Me

Pristine Landscape & Lighting did an amazing job on my landscape project. Above and beyond expectations. I would recommend them to anyone who needs landscape work. read more

We just had our yard landscaped by Pristine Landscape and Lighting. They did an excellent job! Trevor was amazing! He was so conscientious and did everything we asked of him. In addition to this, we've hired them to do our weekly lawn service. Josh, the owner, was on top of everything and his communication was great! PristinelandscapeandLighting.Com 469 324 8191 read more

High quality work. Brent took care of my tiny yard that my dogs ruined and made it look immaculate. My dogs still run the house, but now my yard is pretty again as he addressed the underlying issues. I would recommend Pristine to anyone who wants the best and to not have to worry about if the results last, because they do! It's been a year and my yard still looks great! read more

Josh and his crew helped us redo our flowerbed in the front after most plants died from the February freeze and add in some awesome stonework! Josh had some great recommendations when talking through what we were looking for from flowers to Stonework. His crew came out within two weeks (earlier than planned) and knocked it out in a day! We were very pleased with how it turned out and the affordability of the project. read more

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Concrete patio extension. Josh was great, excellent communication and got us on the calendar fast. Crew was great, took care of the area. The extension looks wonderful. We'll be back for additional work in the near future! read more

great people to work with. Josh was on time and on budget. Quick bid, easy from start to finish read more

Pristine Landscaping and Lighting. - Landscaping Near Me

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I highly recommend this company. Great communication and customer service. Will use again!

My husband and I reached out to Josh at Pristine for a quote on landscaping and flowerbed edging. Josh was on time and gave us a lot of suggestions. He was very knowledgable about every part of the work we wanted done - from rocks for the edging to the best type of shrubbery to achieve the look we wanted. Each part of the work was broken out on the quote giving us lots of options. Then gave us a date they would start. The teams of men arrived with everything needed and starting working. With each phase they wanted us to take a look at the work done, give opinions and complete each phase to our complete satisfaction. Brent and his team were so friendly, conscientious, and hard working. They completed the work with integrity, cleaning up completely after they were done and providing us with some beautiful flowerbeds, healthy shrubs and flowers. We highly recommend Josh and his great team of men. We love the work they did! read more

We were looking to enhance our landscape at our home and found Pristine Landscape and Lighting on Facebook. We sent an email and got a quick response, we set appointment and met with Josh. Josh had many ideas and was happy to assist us with our landscape project. We were not speedy in making a decision to move forward, but Josh was patient and kept up with us every other week until we came to a decision to move forward. If you're looking for someone to help you with their talented people? Pristine Landscape and Lighting will put together a great project to improve your home's landscape. We are extremely satisfied with their performance and their active engagement with our unique requests. Great job, fair price. mailto:Pristinelandscapeandlighting@gmail.com Pristinelandscapeandlighting.com read more

The absolute worst most unprofessional landscape crew I ever had to deal with. Nothing was done according to how I wanted the work to be done when I originally discussed what I wanted with Josh. No communication from Josh to his crew, his crew were clueless on what needed to be done. I basically had to lead the crew to get them to do what I wanted. Not once, did Josh come out to check on the progress of the job and to see if things were being done according to what I wanted. I was told by Josh it would take 4 days to do the work, it took 7 days. And the worked his crew did was pathetic. One of his workers actually brought a football to play catch with a few of the other workers......Really?! I will NEVER use Pristine Landscape again! read more

Josh is right on top of things- from the first contact, to the follow up and to the project being completed! All his guys worked hard, were professional and the finished product of bringing in loom, laying the sod and mulching the trees can out fantastic! Will definitely call on Pristine Landscaping again! They also removed our enormous pampous grasses - wish I had the before and after!! What a difference! read more

Booked Josh & Pristine through Yelp. He gave solid advice on our landscaping needs and gave us a good solution for our (still frozen) dead bush. Fair pricing, great communication. Looking forward to a long working relationship. read more

Josh and Ronnie were prompt, courteous, and thorough. They gave a fair price and did the job efficiently. I appreciated Josh taking his time talking to me about future projects and sharing his expertise. I would definitely consider them for my future project as well as recommending them to others. read more

The team at Pristine always do a great job with basic mowing/bagging of lawn clippings, the best landscapers I have worked with in the DFW area read more

We really appreciate the hard work and attention Issac and his crew put into our backyard. It looks great!

These guys were great deal with. Very responsive, very polite, great communication and very punctual. Did exactly what i asked for at the exact price they quoted, which i thought was a fair price given other quotes i had received. Highly recommend them. For reference, the project included, - Building a raised flower bed/retaining walls around front flower beds and trees - new sod in the dead areas of the lawn - removing and replacing shrubs damaged in the winter storm - mulch in all the flower beds To add, several neighbors have asked for their info and have started working with them also. very pleased overall read more

I have a very small front and back yard, I requested a mow and to weed eat down the front 2 small flower beds along with the back one and trimming up the front bushes, pulling a dead bush out of the backyard, and to haul away a 4-6 piece plastic/Rubbermaid shed that collapsed from a hail storm. I was quoted $900. When I said that was basically outrageous, the price changed to $750 without hauling the shed off... then I was told for the mow and to remove the dead bush it would be $110. I assumed the front two flower beds would get weed eated down since the back one was... Josh told me no, that wasn't included in the quote... (but the back one was?!?!). Josh was very arrogant when he spoke to me and in our communication before and after services. I specifically asked for the office number so I could save into my phone so I wouldn't miss their call (to collect my payment) as I work nights... I never received a call... he messaged me saying they had been trying to call me and I needed to give him my card information... very rude and unprofessional! My normal lawn folks couldn't work me in, as this was for a move out mow... I needed someone ASAP and I wish I had looked around further. If you need a great team... go with Lawn Man- owner John Polito! His crew is amazing, quick, and only charged me $28 bucks every two weeks! Spring cleaning/clean up was never over $100 and they did everything. read more

Needed our large Red Oak Tree trimmed and a border built on a retaining wall. Manuel and Luke did an great job on both. Josh, the owner also came by to make sure we were pleased with the work. Appreciate good customer service and will recommend them to my clients that are looking for landscaping and lighting company. read more

I was very pleased with the work performed by Pristine Landscaping. I ended up going with a simple rock bed and am happy with it. I've received many compliments. They were very accommodating after I changed my mind a few times of what I wanted and the price was reasonable. read more

Did not do my project as asked. Asked for a gray stain stamped concrete and got a brownish. Refused to correct mistakes except at my expense. Not a satisfied customer! read more