I signed up for a $3000 Package treatment plan to tighten upper arms and lower abdomen. I signed…read moreall the necessary paper work..info, medical. On DECEMBER 29 my FIFTH APPOINTMENT I arrived for my appointment at 1.30 and was denied service. Instead they wanted me to redo all the paperwork I told them there were no changes, didn't have my glasses with me nor my list of medications. I could see in red print that it was for NEW CUSTOMERS and also a list of treatments I might be interested in. I offered to fill out although not necessary as I only had a couple more sessions...left THEY INSISTED THAT IF I COULD NOT FILL OUT I WOULDN'T RECEIVE TREATMENT. Further as I became annoyed they offered a print out and quiet room to accomplish the request.Later in a text message, I was told it was a consultation appointment. I did not need consultation...I WANTED WHAT I PAID FIRST...AS INEFFECTIVE AS IT IS TURNING OUT TO BE. Since I have been denied service on a paid for service I am requesting my money back...on services not rendered $1277.31 They wasted my time and so I will not be returning nor wish to debate/ mediate the situation further. I sent a letter to their email site customer care....and received a response saying send to patient care which I did attention officer manager. Additionally they advise that services are...non refundable. However if they refuse or can not provide services,,,which I was told then monies have to be returned. In my opinion this was a HARD CORE PLOY to get you to sign up for something else while they have a captive audience.

I come here mostly for DP4 treatments to treat acne and acne scarring. Facilities are always clean…read more Appointments are super easy to make or reschedule - you can always get a hold of someone. Staff are very professional and they have great prices for the services they provide. I appreciate the pre and post care reminders as well as the appointment reminders. Very helpful cause I'm forgetful. I think it's pretty cool that you can get treatments at other locations too, although I haven't visited the other locations yet. I personally request to only have Eman do my treatments, cause she's the best! Super knowledgeable, thorough with the treatments, and so kind. She always remembers details. Highly recommend!

Really professional barbers. Well spoken, really nice and customize your experience. My brother and…read moreI got the hot towel shave and it was great. They take their time applying various creams and gels to south your skin.

I can't believe I live five minutes away and never been here before. This is a true gentleman…read moreexperience. I think I just found my new barbershop. Alleyness is very clean, very professional, and covers every service any gentleman needs. I am looking forward to coming back!!!

DO NOT GO HERE! AVOID this place if you like your eyebrows. I went in with full eyebrows that…read moreneeded a little clean up. Instead I got pencil thin eyebrows. After multiple attempts to clarify my ask, the woman who does the eyebrows did not listen and butchered them. -10 if I had to rate this place.

I had a business trip and needed an emergency hair blow dry before getting on a plane. Only place…read moreavailable and willing to take me right away in Ajax was this place. Now I understand why. The hair stylist who has been there for 9 years openly made fun of other clients and talked about how dirty or damaged other people's hair were with the owner - the entire time. The two mocked and poked fun while she washed and blow dried my hair. She tugged aggressively at hair and if I hinted towards it, I almost felt a massive eye-roll coming at me. I didn't enjoy the quality of the blow out but definitely will not come back because of the negative energy they generated.

Thanks for threading our eyebrows! It was quick and you did a great job! The spa was very cute…read moreand clean!

Quick, efficient and relatively inexpensive! They are really knowledgeable and listened to my…read morerequests of not threading too thin.

Booked waxing appointment and it was a great experience. Technician was very thorough and did such…read morea good job. Definitely worth pampering

Bikini wax was a total disappointment, was left really raw and in pain for the next two days…read morefollowing the appointment. I think some skin was torn off in the process. That had never happened to me before. She also missed lots of hair and I was in no way ready to wear a bathing suit. Pedicure was also of poor quality, it seemed very rushed and overall poorly done. Cuticles were still in terrible shape and the polish did not last beyond the first day - again, this has never happened to me before. Both services were not cheap, and I left feeling ripped off. Will return to my more moderately priced place as I believe that they do a better job and cost 20$ less.

I recently had a carbon laser peel facial and was very impressed with the results. The staff were…read morefriendly and attentive, and the space felt cozy and relaxing. Highly recommended!

While visiting family, I came across a local spa and decided to give it a try. I have sensitive,…read moreacne-prone skin, so I was a bit nervous, but the esthetician was really knowledgeable and recommended a carbon laser peel and facial. The whole experience was relaxing, and my skin felt so refreshed afterward. My face was glowing, my pores looked smaller, and my acne was noticeably less irritated. Definitely one of the best treatments I've had!

I have got multiple sessions done here including dermaplaning, chemical peels, gold glow facial. My…read moreface was filled with multiple acne scars which are almost negligible now . The ambience and aura is perfect to relax and it gives the best med spa experience. I will always recommend my friends and family to visit dermaPro care aesthetics.

From the owner: Certified Medical Esthetician Microneedling | Hydrafacials…read more| Chemical Peels | BB Glow | Zena Peel | Dermaplaning | Microdermabrasion | Teeth Whitening

My daughter and I went to the spa a few years ago, and vowed to come back. We finally did, and we…read moreleft feeling tranquil and relaxed. Tamara worked on me, and was wonderful. She is so good at finding the areas where you are holding tension. The hot towels are beautiful. Colleen worked on my daughter, and my daughter left in a similar state of bliss and tranquility. It felt therapeutic, rather than clinical. We enjoyed the Bliss Package, and I was so pleased that they could accommodate both of us at once, in the same room. I highly recommend this as a Mother-Daughter experience. The historic building and the beautiful grounds add to the charm and sense of separation from the world of busy activity and stress. I highly recommend this spa to anyone looking to unwind and relax in an environment that basically instills that feeling. Enter quietly, to preserve the calm atmosphere. Parking is behind the spa house, and spots are plentiful. Enjoy yourself, relieve your stress, feel more invigorated: you can get this at Ignite Your Soul.

I had another great massage experience from Tamara! Her technique is both relaxing and effective at…read morefinding those tight areas you didn't know existed. And the addition of the hot stones and towels was such a nice surprise. I didn't want it to end, but it's ok because I know I'll be booking her again soon.

I had a pretty negative experience from a recent visit to Sephora…read more I was doing a return and a buyback of a perfume that we purchased at another location We got a Visa gift card as a gift and instead wanted to use that to purchase the perfume and get money back to our bank account That part went fine However it was when I was shopping further and looking to buy a cream for myself Now I know staff are there to be helpful and she was trying to be nice saying how if we purchase a fragrance we'd get four times the points which wasn't done on the repurchase And just before doing the transaction I told her that we did this on a Visa gift card and she said ...oh yah..:shouldn't be a problem...well it was a problem....the gift card didn't reload after doing the refund...I couldn't buy back the perfume with the gift card again....another staff member said that it usually takes 7-10 business days for the money to back on the card....so I ended up walking out without the perfume or the cream So disappointed and frustrating I think I will likely be going to the Pickering or Oshawa locations from now on

I had the worst experience today at this location…read more This is a lesson in staff being a bit too over helpful and chasing a commission We had just completed a refund and purchased back a perfume using a prepaid Visa card My wife was looking for something else in the store when we were being assisted by our one of their salespeople She then mentioned how there was some points promotion on fragrances that wasn't applied after we repurchased the perfume that wasn't applied and she could redo the transaction again with my wife's purchase of the cream she was about to buy Unfortunately our young lady wasn't up to snuff on her prepaid Visa card knowledge and when she again did the refund to our card and tried to do it again....it didn't take and somebody with that knowledge educated her that it takes 5-10 business days....so we walked out of there with no perfume and no cream and now we have to wait....hoping that they will still have that perfume and size.....we got nothing and she got nothing Last time I am shopping at that location

I went to see Elena for a consultation for my facial hair and she was very knowledgeable, helpful…read moreand caring. She was emphathatic to my situation and she showed that she genuinely wanted to help me. I can't wait to be hair free!

From the owner: Offering Electrolysis the only method of true permanent Hair Removal…read more Electrolysis is an FDA approved method of permanently treating all hair types from fine, course, and even white hairs successfully from the face and body.