I hired this service in August 2024 and overall the quality was very poor. The work was not done as…read moreplanned. The sealant was not done adequately and now in January the mice are back in greater numbers than before. The job was never completed. The cost was $700 which I discovered was higher than other services. I do NOT recommend this business.

This man is a fraud! He will call you and set up a day and time to do work in your home. He will…read morealso ask for cash and once he gets it, he will pretend to do work and not call you back after he leaves with your hard earned money. His business license was revoked back in February of 2022. He's a scam artist! Don't fall victim to this man! https://service.ct.gov/business/s/onlinebusinesssearch?businessNameEn=j5Zj1wjL69TpOt4dRGsmmPx5ogzhvbUiozxZPSfW0%2Fkf6WbZrCTpf%2F76TjGwLE9f

We recently bought a house and quickly found out that we had two separate nests on our property -…read morehornets in our tree and yellowjackets in our roofline. Richland was reasonably priced, easy to communicate with, and PROMPT about setting up a date to come deal with them. The guy on the phone gave us a discount for being located in the same town as them, and also let us know how to save money if we had any future insect issues. He also spent time explaining exactly what they would do to treat each nest, and how it would work.The service itself was easy and uneventful - no murderous hornet swarms! It's been about a week and we haven't seen any more insect activity. Definitely go with these guys if you live in the area!

Justin from Richland Pest treated a wasp nest on my porch. He was extremely professional, polite…read moreand knowledgeable. I would unreservedly recommend this company!

i happened on Chuck by mistake! living in Vermont, he was the nearest herpetologist near me. he…read morecouldn't visit my site but he was more helpful than anyone I'd had experience with for this case and for a severe snake case in NYS in 2009. He was responsive, very knowledgeable, educational, entertaining.... even knowing there wasn't a nickel to be made. I would recommend this service for those near and far. Chuck certainly quelled my anxiety. Thank you Chuck, so very much. My new VT/CT reptilian ally! I so appreciate your love and enthusiasm for these creatures. keep flipping those rocks!

Chuck was knowledgeable and quickly assessed and fixed (the situation - mice getting into my…read moregarage and up into the attic this past Spring). Professional and friendly- would definitely recommend!

I value honesty and that is exactly what I got. They are also quick with follow-up and checking in…read moreweeks after treatment.

From the owner: Total Pest Control is a Veteran Owned business with over 35 years experience providing pest control…read moreand exterminating services in Hartford, New Haven, Litchfield and Middlesex Counties.  Services include ant control, bee and wasp control, rodent control including mice control and rat control, wood destroying insects such as control for carpenter ants, carpenter bee control, termite control and powder post beetle control, as well as termite inspections for FHA, VA and CHFA.

CT Pest Solutions got back in a timely manner, and we're flexible with scheduling. My service…read moretechnician was great! He was friendly and not terrified of my giant dog! He was thorough when explaining what/why/how during the process. We left our previous pest control company after they were bought out and cost went up but quality went down. So far we are happy with CT Pest Control and look forward to future services.

Came to our apartment to give a quote for termites. Told them it's an emergency as they keep coming…read moreout of the walls. My wife, landlord , and myself have called multiple times with no response. Left voicemails, again no response. Their excuse was they were waiting on management to approve the invoice. Couldn't give us any idea of when they would return to do the treatment. It shouldn't take 2 weeks to approve something. We went with Orkin. They came out same day for a quote and coming back tomorrow to start treatment.

Used this company over the past few months for a mouse problem, (not rats). His cheap traps set…read morethemselves off within a day and caught nothing. He was very unreliable when setting appointments and didn't show on multiple occasions. When he did show up after waiting for hours, he was always in a rush. He always claimed to forget his ladder and even stood on my sink leaving dirty footprints all over. Totally unprofessional. The only thing he didn't forget was to charge hundreds of dollars for terrible service.

I used their services last week and let me tell you, the professionalism was outstanding. John came…read moreinto the house with a clipboard and he sat with us explaining what he will be doing and using to exterminate the house. He was very detailed and meticulous. I watched him take out the outlet covers, go behind the tight spaces and inspected every nook and cranny to ensure that it got treated properly. I was a bit hesitant to get someone to exterminate the house especially with all my kids at the house, but I felt very comfortable having this company's representative walking around the house and doing his thing!! And to my amazement, there was no chemical smell at all. I will definitely recommend this company to anyone that needs their services.

Matt has help me to remove mice in my attic. He is prompt and timely with his visits and…read morerechecks. I would highly recommend him.

Matt was very professional and took his time to assess the situation (bats in our attive). He was…read moreable to remove them and identify where they got in. Would highly recommend him!

really happy with CatsEye service over the years. highly recommended. We had. Flying squirrel issue…read morethat was resolved, mice issue that is no longer.

Had an annual contract. Cancelled bc didn't see any change. They continued to bill me . Would…read morenot recommend. They tell you you have more problems than you do and charge a lot of money for every little thing. Would never recommend or use again. They should wear shoe covers when they come into your house.