The sales rep didn't show to our appointment today. If they don't show up to appointments and don't…read morecall ahead stating they will be late, and don't apologize for doing so- I need to move on. Go somewhere else unless you want to manage someone else's company. I personally don't have time for that.

KITCHENS BY DESIGN (Kettering, OH) has just completed the remodel of our kitchen and we couldn't be…read morehappier. From our first contact with Jason (sales) to the final inspection with Erik (Production Manager) the entire project and finished product is EXCELLENT. Jason LISTENED to everything we desired for our new kitchen and submitted a design and proposal that, after a few minor tweeks, met our requirements and budget. Jason and Erik visited our home, reviewed the drawings, made some suggestions, and set an approximate start date. When working with a contractor communication is a primary requirement. We were constantly updated on start dates, daily and weekly planning, daily progress, and any minor delays. Any questions we had were responded to with specific answers, not generalities. Prior to the project commencing, Erik introduced us to David (project manager) who informed us of the procedures and the temporary inconveniences we would be experiencing. The renovation began on schedule. David coordinated the entire project with his team, John and Dan (plumbers), Vern (electrician), Fred (painters), and Max (delivery and cleanup), all who did everything to make this process as unimposing as possible. As each day concluded, the area was cleared and cleaned. We now have a beautiful new kitchen. Kitchens By Design's staff and attention to detail are a hallmark for other companies to emulate.

These are the nicest people to deal with. Very professional and willing to help. The products are…read moretop notch.

Kelly was great when we placed out order. Very professional and organized. Thank you Kelly.read more

Tom and crew were outstanding from start to finish! No complaints only praise. We couldn't be…read morehappier.

If you want robbed, call this company. I had a small drain issue which was fixed in 25 minutes and…read morethey charged me $230. That equates to about $500 per hour. I have an attorney who charges me $250 per hour. I don't think plumbers spend 8 years in law school. The plumber told me they base their pay on the average of 2 hours to fix a drain clog and charge all customers $255. I got $25 off for being a senior citizen. Call them if you are a millionaire, otherwise stay clear. Oh, they wouldn't return my call when I wanted to complain about the charge. They were quick to pick up the phone when I needed service. So they do screen their calls. What a rip-off! Never again!!!

Complete Plumbing did a great job but we are still waiting for an itemized receipt for insurance…read morepurposes.

Keith, Liz, and their team were fantastic to work with. They helped finished our basement bar with…read morequartz countertops and ceramic tile backsplash. From start to finish everything went perfectly. We don't have a walk-out basement, so we had to come in with them through some small windows. This was challenging, but it worked out. We couldn't be happier with how everything turned out.

We had a great experience with this company. Yes, you have to put in some time and effort. You need…read moreto go to the store in person. Yes, you need to ask Intelligent questions. They spend quality time with you showing you what options are available out on their lot - you need to look at the slabs!!! So, yes you may have to wait a little bit to recieve the 1 on 1 attention. Take a breath people. This is probably a once in lifetime purchase, don't be in such a hurry. Quality is key and this company delivers on quality. The office staff and the instillation crew were amazing and professional. We could not be more satisfied with the product and the service we recieved.

I hired CM kitchen and Baths to refresh my 15 year old kitchen. The finished product is exactly…read morewhat I had imagined. It's still my kitchen but a more grownup version. I especially liked the large, matte white, subway tile he suggested for the backsplash, and the decorative tile that was chosen for behind the sink really added a nice touch to the finished product. Chad did great work, and meticulously cleaned up his project space when he was done each day. I wouldn't hesitate to contact him again for any additional projects.

From the owner: Fast and friendly quotes, clean job site, respectful and kind professionals. read more

these people actually have knowledge about masonry products and can help you match older masonry…read moreproducts as well as getting the latest and best product that is available for you

Providing samples and help real-time through the whole process, great for big and small brick/stone…read moreprojects