I've been going to Dr. Lee/Lum's office for about a year now…read more Usually, I just stop by for cleanings. Aggie is careful and efficient with her time. I've also needed to come in for a fill for my tooth, and staff is quick to accommodate based on my schedule. I enjoy the friendly staff, clean space, and prompt reminders for appointments. Easy parking in the area. The office is located on the second floor. Stairs to get you up, but elevator is available as well.

The visit was overall good and what I needed. The doctor paid attention to the details I shared and…read moretook notes while I talked. They checked everything they needed to and explained what they were doing as they went along. Felt professional but not too stiff. The front desk handled everything quick and there were no mixups. I wish the visit was a bit quicker but I understand they were being thorough. I'd come back if I needed to without any second thought. It's not easy to find that kind of balanced service.

Jessica, the front office gal was very thorough in explaining what benefits you have with insurance…read morecoverage and lets you know upfront what your portion is. Marissa, assistant is friendly and efficient as well explaining what you need to have done. Dr. Bhaskaran is super great in the information she gives you about the dental work that needs to be done.

The receptionist-Jessica is so un- professional and awful. She will ask patients to call her back…read moreif she is on the other line or she is busy with other patients in the office. She will say I am busy right now! Call me back later. Also, she never contact me for a continuation of my treatment when she received the pre-authorization back from my insurance company.

I moved to the area a little while ago and have been coming to this establishment since. Dr. Li is…read moregreat! He is very knowledgeable, professional, and always takes the time to explain things clearly. I've also seen Dr. Ma and Dr. Lim, and both are extremely gentle and patient, which I really appreciate. Linda is the sweetest. She is always kind, welcoming, and makes the whole experience feel comfortable. The rest of the staff is just as great. Overall, I leave the office feeling reassured and mostly pain free :p

I've been coming here for a few years and my experiences have been nothing but positive. Staff are…read morefriendly, gentle when working on you, and upfront about cost. Recently, I made an appointment for a cleaning before my insurance ends at the end of the month. Due to some issues I was 10 min late to my appointment, but they insisted on fitting me in since they're often booked out a few weeks. At my appointment Dr. Lin let me know that an old filling is breaking down and should be replaced. When booking that appointment they made sure to get me in before my insurance ends. They have gone out of their way to accommodate and I'm so grateful.

Dr. Thai is truly the best dentist I have ever had. She is exceptionally kind, informative, and…read moregentle, and she has a way of easing my nerves the moment she begins my care. After going two years without seeing a dentist, I realized I simply didn't trust anyone else with my dental health. When I finally visited her new, beautifully designed office, I was welcomed by a warm and friendly staff that reflected her same level of professionalism and compassion. During my visit, I had a severe cavity that she believed had a 99% chance of needing a root canal. She could clearly see how anxious I was about the possibility of that procedure. With her skill and patience, she was able to save my tooth, cap it, and relieve almost all of the pain I had been experiencing. On top of that, my two front teeth had been shortened and cracked over the years, and she repaired them flawlessly. She even went above and beyond by placing a composite veneer that turned out beautifully. What sets Dr. Thai apart is her honesty, her dedication, and the way she treats every patient like family. I have referred my relatives, friends, coworkers, and even my own patients to her, and she has cared for all of us with the same level of respect and genuine concern. That kind of trust and consistency is rare, and it's the foundation of a long-term doctor-patient relationship. I highly, highly recommend Dr. Thai to anyone seeking exceptional dental care. She is truly one of a kind.

Dr Thai and her staff are excellent. They treat you with care and take extra effort to manage…read morediscomfort. In my recent cleaning, the hygienist is very thorough, not only to do a good job with plaque removal but also being careful around my gums that easily bleed. All of this without me ever saying anything. The office is clean, and the atmosphere is relaxing. The soft instrumental music and shaded safety glasses are a nice touch, bringing the overall experience a notch higher than what I'm used to at other dental offices. The location is also near restaurants and other businesses, so it's super easy to take care of errands before/after your appointment. Highly recommend.

Have coverage for Medi-cal, Medicare for Seniors. Cupertino does not have a lot of choices for…read moreSeniors when it comes to health care.

I've been going to Cupertino Dental Health for more than 30 years. First when Dr. Hirai was my…read moreprimary dentist, then right when Dr. Sun and Dr. Chan took over the office when Dr. Hirai retired. I cannot say any more how much I appreciate their professional services. Just today, I have my routine hygiene cleaning. I always feel very welcomed as soon as I step into the office. Danny at the front desk is multi-tasking as usual, but always makes sure to friendly acknowledge my presence. My hygienist Jerilyn for the past 30 years has done an outstanding job to make sure not just my teeth get cleaned but carefully exam and address all my concerns. Later on, Dr. Chan came in to follow up with even more thorough examination to make sure I am comfortable before walking out of the office. They took their time to perform every step in great details, no rush at all. Thank you for taking good care of my teeth. If anyone is looking for dental care, I have no reservation but highly recommend Cupertino Dental Health at 10251 Torre Ave., suite 158. Diana W.

I've been coming to see Dr. Tong and his team for over 20 years now (including many years when I…read morewasn't even living in the bay area!). It's really hard to find a dentist you can trust, so when I found one, I was determined to keep on coming back! The team gives excellent care and everyone I've interacted with has been professional and incredibly nice. I have always thought pricing was very fair and rest assured this is absolutely NOT a place where dentists are pressuring you to pay for unneeded services - believe me, I've heard plenty of stories about dentists that will and this is not one of them. Dr. Tong and his team are very ethical, knowledgeable, and will patiently answer questions on the very rare occasions they truly think you need a procedure (for reference, my recollection is they've only suggested a couple procedures, like a filling that even I agreed was needed, in the 20+ years I've been coming here). I have happily recommended Dr. Tong in the past to friends and truly think this is an office anyone would be lucky to go to.

Not recommended due to billing errors and unnecessary pressure for deep cleaning services to make…read moremore money.

Thank you again to Dr. Gong for being a lifesaver and taking care of my broken crown! It is never…read morefun to have a broken tooth, but Dr. Gong took such good care and my whole family loves her.

My wife went to Dr Gong first and liked her so much that I joined her practice as well. We've been…read moregoing to Dr Gong for the last few years and have found her and her staff to be excellent. She takes a lot of care, communicates fully as she is doing procedures on your mouth so you know exactly what is planned and what is going on, and has a gentle but deft touch. We have full confidence in her judgment. She took a special effort to squeeze me into her busy schedule when I needed a procedure before going out of town, and minimized paperwork. And she has maintained very careful Covid protections, such that none of her patients or staff have gotten sick from the office. My wife and I heartily recommend Dr Gong!

5 stars for Dr. Sharareh. She's amazing. However, last year I had an appointment on a Tuesday at…read more4pm. I found out early Monday morning that I couldn't make it (my job was literally on the line). I called them on Monday at 9am to reschedule. They told me I would get charged $150 for cancelling within 48 hours. Instead of cancelling, I tried my best to make it, but I couldn't. I got billed $150. I personally know other people who are patients here who have cancelled same day and have not been charged a fee. I've been a patient for a few years now and hoped I would receive some courtesy. I called to ask for the fee to be waived since it was my first time ever having to cancel. Nope. "Policy". They would make more money if they kept me as a patient versus trying to make $150. I will not be returning.

UPDATE - I raised concerns with the doctor in person. Dr. Alex Pagonis and the receptionist,…read moreEileen. They were able to work with me to solve my billing issues. I've updated this review to five stars for their being willing to listen to my concerns and come to a resolution. Thank you.

Dr. Cheng and his team are exceptionally professional and trustworthy. At my first visit, Dr. Cheng…read moredemonstrated both honesty and expertise. He quickly noticed dental work from a past biking accident and was attentive to the details. His team is also gentle and careful in their approach, which I truly appreciate. I'm grateful to have found such a skilled and reliable dentist conveniently located in the heart of Cupertino.

We have seem Dr. kevin for many years and we true his profession. If you want to have a good…read moredentist experience, you should try to visit this warm place. Also , the front desk all speak English and Chinese . I enjoy talking with all the people in dental offices!

Very informative and knowledgeable consultation for my daughter's overall dental situation.read more

Very professional service, I am their patient since 5 years ago, all the dentists are very…read moreprofessional and caring. They assistant staff are also very friendly and efficient. They have a very nice environment and decorative items around , very impressive.