I just switched to this location and I couldn't be happier that I did. Kristen is amazing!!!…read moreConsidering most of the areas that I get done I was nervous at first but she put me at ease and she did an incredible job. I definitely highly recommend Kristen and this location. I personally now wouldn't want to go to anyone else or anywhere else . And as far as my results with MIlan Laser so far I am so happy that I invested in myself and decided to do it. My only regret is that I didn't do it sooner.

Lianne (i may have spelled her name wrong- sorry!) is great and so lovely to work with! She always…read moremakes me feel super comfortable and my hair has barely been growing back

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

Really fortunate to come across Raya's place on Yelp after the fiasco that occurred down the street…read moreat Elite MedSpa. As most saw from the reviews, everyone is orphaned out of their treatments because the business decided to move without informing the clients; this move has taken over a month and a half and no information has been released. What is worse is the people who bought prepaid services (like me) were really left high and dry. Raya is amazingly wonderful, she's so cheerful and professional and very educated on matters of laser. As an Armenian, it's comforting to know there is a woman (also Armenian!) that understands our genetic disposition on hair growth. I am a veteran when it comes to laser hair removal and she's by the far the most skilled at making me feel comfortable. Her prices are fair and organized and her dedication is remarkable to her craft as she is the only person running RG ProLaser. I truly look forward to returning here for the rest of my treatments and starting new ones all over! She is a hidden gem in Arlington and I can't stress enough for people to visit her (especially if you're stuck now thanks to Elite Med Spa!!)

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

Sonika is absolutely AMAZING. I have been going to her for electrolysis treatments for the past few…read moremonths and I am SO impressed with the results. Hair on my face that has been driving me insane for years is now almost completely gone! I am so glad I finally made the investment in myself -- already I feel rejuvenated, more confident, and happier when I look in the mirror. Sonika is absolutely delightful as an aesthetician. She is extremely professional, knowledgeable about her craft, personable, and sensitive to her clients needs. She is also exceptionally kind and careful, and always makes you feel comfortable (especially when treating areas that can be somewhat painful, like the upper lip.) She also does great work threading brows. I had mine done for the first time by her and absolutely loved the result -- I don't think I'll ever go back to plucking now! If you are thinking about starting hair removal treatment, I encourage you to take the plunge and go for it! You won't be disappointed with Sonika's work. I trust her completely!

I had been contemplating laser for years and finally pulled the plug and went to A-One, which I'd…read moreread great reviews about. Those reviews don't lie! It's seriously great: affordable, quick, painless, easy appointment making, and friendly staff. The first time I went in for a consultation and was super well informed about the process. I've been doing sessions since then and love how easy it is to just pop in and pop out in under 20 minutes - so convenient! And the results are great, I've gotten over 90% of my hair gone in the areas of application. Highly recommend using A-One if you're considering hair removal!

I have been going to Melrose Electrology and Laser since 2013. In my early 30s I began getting dark…read morehairs on my face from hormonal changes. Rachael knows what she's doing and after some time with consistent sessions, this was no longer something I had to worry about anymore! I only see her now once every 1.5 to two years for touchup maintenance, when a few new hairs pop up or for long blonde hairs. Which actually kind of sucks because I miss seeing Rachael, but she did such a good job, I don't need to see her much anymore. I also received Laser hair removal from her mother. She also did a great job and made me feel very comfortable doing my leg and bikini area. I recommend Rachael to friends with burgeoning facial hair, but some people want to take the "easy" way out and wax (which will only make the hair grow thicker and stronger) rather than invest in a permanent solution. You need to ask yourself-- what is more important? Those shoes, those nails, or getting rid of that facial hair you convince yourself nobody notices? Invest in finite solutions. I am proof that with educated technique, Electrology is a real & permanent remedy for unwanted facial hair.

I've been coming to Melrose Electrology Center for almost a year now, and every visit has been a…read moreconsistently great experience. I've had multiple areas treated and have seen great results. Both Rachael and Diane have been absolutely awesome--professional, knowledgeable, and always making me feel comfortable throughout the process. The space is clean, welcoming, and I always leave feeling well cared for.

I would like to warn others to save their money and avoid this place. Their only concern is making…read moremoney, and they perform treatments poorly, so that you need to come back for more sessions. The technician, Moiara, was extremely rude and aggressive. After switching to another treatment center, I realized that I had wasted my money. The staff lacks integrity, and the manager is highly manipulative. Additionally, they gaslight you when you bring up any issues with them.

Do NOT come if you want a massage…read more I asked for a massage and got the most featherlight massage in the planet. Such a rip off. come here for aesthetic reasons but don't come for their "sauna" or "massage"

I have going to Flawless since they opened their doors in Stoneham. I am so happy I found them and…read morethat they moved to Burlington. Everyone is so wonderful and friendly every time I go for a visit. I also feel very safe at flawless since Covid. Thank you lisa for making my botox appointments fun.

So I went here for a consultation. Why wasn't sure what to expect, but made my consultation…read moreappointment after work for one day. Things they didn't tell me. I didn't see any wheelchair accessibility for a second floor. I had to walk upstairs. Maybe there's an elevator but it's clearly not located anywhere or where anybody can see it lol. It felt... Corporate? High cell tactics a little pushy. The girl who met with me clearly, had super plump, her lips up with her plumping medication or gloss right before she met me, and made sure her skin looked absolutely flawless before she met with a potential client. It just seemed very hard, Cell. I decided that I would ask information, but I would not be using their services because she seemed kind of pushy about their membership. Mind you, I had made this appointment a while ago, but they had to change it because something had happened with her son that she needed to pick him up and couldn't stay in the office, so I graciously changed the date which was fine. That happens to everyone. She kept pushing at the appointment to start procedures that I had been inquiring about. I wasn't ready to do that. I needed to ruminate. And decide if I wanna move forward. All in all, I think if you want this type of service in a place that allows you a monthly membership, this might be for you, it was not for me.

Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.