I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

ProSec is an exceptional Company. I would recommend them to anyone looking for a superior customer…read moreservice experience and top quality security system. ProSec secured my property quickly and at a competitive price. They listened to my needs and provided the best system for our home. Great job!

We made the switch from one of the big national companies and couldn't be happier. Prosec walked us…read morethrough the process and made it super easy. Install was great. Love doing business with such nice folks and they of course are less expensive than the other companies out there. Would highly recommend giving them a call.

Brandon at Optima made our home the bastion of safety that it should be. We were very pleased with…read moreBrandon's responsiveness and attention to detail. The pricing is very fair and the work was excellent. Both Brandon and Tom were extremely professional and knowledgable. Every point of entry is now monitored with a sensor and my wife feels extremely safe even when I'm not home. Thanks to the Optima Home Security team. I'll recommend them to everyone.

This guy is a piece of work. I don't hire people or companies that lie and/or are late; he was…read moreboth. Anthony gave us an arrival time of 9-11AM with a 20 minute call ahead. At 10:50AM we still hadn't heard from him. We called twice and obviously woke him up on the second call. He said he wrote the time down wrong...really? You scheduled us! Lie #1. He said he was on his way, then called about 15 minutes later because he didn't have the address written down properly. I thought you were on your way? Lie #2. He said he had us down for noon, but didn't even make THAT time. Lie #3. If you're going to be late, flat out lie and waste our morning, maybe you need to think about getting your act together. Try the truth instead of insulting people's intelligence with lies and excuses. Big fail on your part, Anthony!

We recently needed to upgrade our home's WiFi coverage to get us the bandwidth necessary for…read moremultiple home security cameras. Anthony came out to my home, free of charge, to assess our situation and give us a quote. The proposed solution and the quote were both great. What's more, Anthony was super patient with me as I asked lots of neurotic follow-up questions by email. On the day of the project (a Sunday, no less!), he came with a partner, calling about 45 minutes ahead to let us know his ETA. He and his partner were both courteous and respectful, and they both wore masks without me having to ask (this work took place in the age of COVID-19). Partway through the project, I threw in some last minute thoughts about a new TV antenna and Anthony graciously agreed to do that work the same day, for a very fair price. At the end of the project we realized that part of the WiFi system did not quite meet my initial expectations for specifications. Not a deal breaker, but also not what we were expecting. Anthony acknowledged the discrepancy and provided a fair discount to make up for it. The job he did was completed safely, and they made it look very clean in the end. When you're poking holes in walls, you always want to make sure it looks professional when all is said and done. Anthony nailed it. I'm very happy with the service I received and I would work with Digital Concepts again in the future, should such needs arise.

Thanks Jimmie for returning my calls!!!! We have spent thousands of dollars for you to put our…read moresystem in that requires our I-pad in order for it to work. I called you several times in order to get the password so that I can program my new I-pad and you continue to ignore my calls. Had I known this is the way you conduct business I would have never gotten involved with you.

Jimmy and Aimee are amazing! They provided me with the best home audio service I could've possibly…read moreasked for or expected. I had some of my own equipment already and I just needed help with set-up and figuring out what else I needed to connect to the built-in speakers in my new home. We made an appointment thinking it would take some time, but when they stopped by to check everything out they had me listening to great quality music throughout my house in no time! They even took extra time out of their schedule to show me some tips & tricks that I had no idea was even possible. They didn't mind my kids asking them a thousand questions, and best of all they charged me far less than what others were quoting me over the phone! Great service, great people!! I will definitely be calling them for all of my audio/video needs going forward and would highly recommend you do the same! Thank you Jimmy & Aimee - you guys are the best!

Adam's crew is very professional and experts at what they do. Always pleased to recommend their…read moreservices.

My wife and I had a great experience with Paramount!! Jason did a fantastic job coming to our home…read moreand scoping out a top of the line system. After we agreed to the system, Jason's team (Zack and Fernando for the speaker, rack, and screen setup, and Brandon for the wiring, network, lighting, and projector setup) did an AMAZING job over the course of several days. All three of them had a great attitude and were always down to answer questions. Additional positives were Brandon helping us move a very annoying couch to the room, and Brandon and Fernando putting up our chandelier. One of the reasons I chose Paramount after talking to several companies was because they planned ahead of the chip shortages and actually had control systems and other equipment on hand. That kind of proactive thought impressed me. My wife and I strongly recommend Paramount and will be continued customers as we build towards a smart home!

Paramount AV is amazing! We called and they were able to come the day of. We are new home owners…read moreand needed some AV equipment, security system and some lights installed. He gave us some great professional advice about what would work best in our space. And we were able to customize our setup and it fits perfectly into our home. We were going to install some blinds ourselves, but were able to order some Hunter Douglas blinds from them instead. Love this company and their services!l

We use SaaviHome for all of our electronic needs. The staff is knowledgeable, service is great,…read moreentertainment options are all encompassing, and our new battery operated Lutron blinds are tremendous. All with price match guarantees.

I needed some internet wiring done on my home. Tyler answered the phone when I called. I…read moreexplained what needed to be done, I was pleasantly surprised that he advised me to go to Home Depot. He talked me through how much cheaper it would be over having his team come out, and even gave me advice on how to do it. I didn't use Tyler's services this time, but I can tell you I had a very honest interaction with him and wouldn't hesitate to call him for future AV needs.