Amazing people. Great mechanics and honest!!!! I wouldn't go anywhere else. So critical to have a mechanic to trust. read more

I came here because my car needs a smog check and the shop I usually use does not do smog check. Instead they referred me to ProMax. I didn't get a warm fussy feeling when I discovered its website is closed and no one answered my call to schedule an appointment. I bravely dropped in thinking they couldn't be too busy. Sure enough, they were able to take care me right away. I was little disappointed when the lady at the counter told me they no longer accept coupon nor Yelp check-in discount. One good thing happened is the car was ready in 30 minutes as promised. read more

Great place. This shop was recommended by my mechanic and it did not disappoint. Excellent customer service, from beginning to end! Make sure you check-in through Yelp and it'll give you a $20 discount on any smog check, *just make sure that you show the offer as soon as you start talking to the service personnel. $49.95 for cars $59.95 for pickups $8.25 for the DMV Certificate Highly recommended shop, at least for smog checks! (My experience) If you can, show up right when they open (0800), so you won't have to wait too long! Lol read more

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Really nice people work here. I came in for a smog check, and my oil was empty. Raul was kind enough to top off my oil because he was concerned it was dangerously low. I really appreciate that type of thoughtful service. I will definitely be coming back as a loyal customer. Thank you!! read more

Came in for a quick smog test and was in and out quickly. I've been using this smog station for a number of years and always receive excellent service. read more

Just needed a smog certification. All was great from calling to get info, checking in the vehicle, explanation/customer service. Nice waiting area. Knowledgeable explanation. I have nothing negative about the entire experience. read more

STAY AWAY Girl working front desk must hate this job...she has the worst attitude, no concept of basic customer service, not helpful at all, watching shows on her phone while ignoring customers. dont waste your time...and god forbid you ask about the $20 yelp check in discount (they don't honor it and blame yelp that it's still online). read more

They are fast, efficient, left my car clean and I am satisfied with their work. I is the second time that I have been there. Both times for smog check. read more

I've come here four times now to perform a smog check with three different cars and so far have not had a bad experience. Prices are fair and if there's no one ahead of you getting their car checked, they start right away and finish at the expected time. read more

These guys are great! I think they're very honest and they are not trying to make some extra money out of me. Always will be a loyal customer. read more

I've come here for Smog checks for the past 8 years. Great rates and timely service! Will be back many times :)

Came here for a smog check and couldn't be happier. Located in a strip of auto repair and smog-check shops, this is undoubtedly the best place to come in the area. I made an appointment but one is not really necessary. I was in and out in 15 minutes. Might be a little longer if you didn't have an appointment. The indoor waiting area has three chairs, a tv and restroom; it is comfortable but not exactly the height of luxury...but you'd be nutty to expect it to be. The best part? It's cheap. The cheapest I've ever paid for a smog check. And even cheaper if you use your yelp check-in. If you lived in the area why would you go anywhere else? read more

Promax Auto Services - Auto Repair Near Me - Lake Forest, California

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Well to say the service was sub par would be an understatement. The girl working behind the counter is rude and doesn't know what customer service is. Just like some of the other yelp reviews have already stated. She is disgruntled and is very rude to the customers. Doesn't greet you when you come in the door, she's too busy staring at her cellphone, doesn't even look at you when she finally speaks to you. She mumbles and seems very angry. To make matters worse, the shop doesn't honor their yelp deal! Horrible experience!!! Management needs to do something about her, she is purposefully killing their business. read more

Reliable, prompt and great service. Highly recommended service. I'll come back anytime!!!!

Called this morning to inquire about a smog check and asked for a coupon price since I'm a returning customer. He said he can't give me a discount because his boss is out. Asked when the boss will be back. He said maybe today maybe in a week maybe in three weeks. And he stated he couldn't give a discount because he would get fired when the boss returns but he wasn't sure when the boss will be back! Nice lie Martin. Please take your business somewhere else. read more

Great customer service, educated staff and hard to beat prices. The owner and technician are the only two there and they look like they enjoy what they do. Will be coming back for all my auto services. read more

I walked in for smog check. Not only they were cheaper that close by shops, unlike others they did not hesitate to take me in even though it was close to their end of the day. read more

I was in need of a smog check on a 1999 Ford Crown Vic so I took to Yelp to help me find somewhere close that was reasonably priced and honest. Sometimes I think the word Honest and Mechanic is a bit of an oxy moron but not in this case. We were told it would take 30 to 40 minutes but the whole process was done just under that estimate. The car passed with flying colors and so it was payment time. Promax has a check-in offer of $20 off your smog check. At first he wasn't sure if he could honor that check-in offer on an older vehicle but he did which I am thankful for because without it the cost came out to be a rough $78.00. The guys that work there were friendly and informative and since they also do other repair work I will definelty keep them bookmarked. read more

Only place I go when in need of a smog check. These guys are friendly, honest and always willing to help. Call ahead to check if there's a wait. They even have a yelp discount. Don't bother wasting your time at the other places, this is my go to for a smog check! You won't be disappointed. read more

Easy in and easy out, no hassle smog for my registration. Friendly customer service too!

I have always come to this shop for smog checks and have had good service. Today when I came in, the girl at the desk helping me was on her phone, (actually looking at it), the whole time she was talking to me. So rude and unprofessional. I had a coupon, which they emailed to me and then she told me it would be more $10.00 more for a STAR smog, which the coupon does not state. She said"oh ya, it doesn't say it on there, but that's what it is now". All while still being on her phone. On a side note, she was very attentive when it was time to pay. read more

I took my old Honda Pilot for a new starter. Ray and his mechanics did a job great again. I had called the dealer and they were going to charge- just for parts-close to $500.00. I took it to ProMax and he bought the new part at a discount for less than $300.00 Also, my license plate was falling off and they fixed it without me asking them (just to be nice as this isn't a mechanical issue). Such a fantastic service! Friendly, honest and reasonable prices. 100% satisfied! read more

Sena was awesome, very friendly and informative. I called for a smog test and was seen 10 minutes later. So fast and easy. They do maintenance and repairs too so I'm definitely going back. read more

honest shop, have absolutely no complaints- they use quality parts and are rather quick for repairs or maintenance. been going since 2003

Took my car there to have a smog check. Gave them my coupon. They did the work and charged what the coupon stated! What they didn't tell me is that I was at the wrong shop, and the coupon was for the shop next door. To me that was dishonest! They could have told me I was at the wrong shop, and said they could honor the coupon, but the didn't! If the are dishonest with this, can I trust them to be honest about my car?? Don't think so. I won't go back! read more

Ray is the best! Took my car to 4 different shops and none of them could figure out why my engine light was on. Failed Smog 5 times. Last mechanic told me I needed to replace oil pump for $1600 I said no please give me my car back. Brought my car to Ray at 12:25 on my lunch break. He called me before I even got back to to work indicating what my problem was. He is so accurate and quick. He said most likely it is the oil pressure sensor. They replaced that before but the part must be from the manufacture Dodge itself otherwise your check engine light will keep coming on. He was 100% correct. Last place replaced the part with some no name no part number piece. Go figure right? I've driven my 2007 Dodge Charger R/T for 130 miles without the engine light coming back on. I am now passing smog at Rays shop. He charged me $285 for the parts and labor and the other shop wanted to charge me $1600. Be careful where you go. Mechanics are out to take advantage of you and get as much as possible. Ray isn't like that at all! He is kind, reasonable, and ethical! So happy I found this shop. Give Ray a chance I promise you will not be disappointed! He treats everybody like family. I finally found a great mechanic I can TRUST will not do me dirty. Thank you Ray and all your mechanics for fixing my car and making me pass smog after 6 months of trying! RAY is the BEST! I will recommend him to all my family and friends. read more

Great Times always whenever I come here my dad and my sister do to.. !!!! Ray and his Team are Awesome!!! HIghly recommend this to you. .. :) Melody G. read more

I couldn't possibly have a complaint about my experience at Promax Auto Service. I went in to get a smog test for my truck shortly after they opened on a Saturday morning. The employees are friendly and answered all of my questions clearly and competently. My truck got pulled in for a smog check right away, so I walked next door to get a coffee. By the time I got back with my coffee, my truck was being pulled out of the garage. It was $58 total, including the smog certificate that they send electronically to the dmv. They take all major credit cards at Promax. In total, I was there about 20 minutes. Great experience overall - 5 stars for sure. read more

This auto shop is one of the most professional and helpful shops I've been to EVER. Their work and customer service is of the highest caliber time and time again! Very thankful to Sina as well who took the time and went through the trouble of finding a 3-month old invoice I needed a copy of for an insurance adjuster! Overall, best shop in Lake Forest!! read more

Just had my STAR smog check done here - service was quick, friendly and made a process I usually greatly dislike super fast and easy. Great price and I was in and out within 10-15 minutes. Thank you, Sina, for your help! I will be back here in the future. read more

Customer beware!!! I took my car there on a Thursday about a half hour before they closed for a smog check. They took my car and said it would not be an issue. 15 minutes later the guy behind the desk says there was a couple problems. I went to look at what it might be. He shows me that fuel is leaking from the fuel line and some other thing wrong with the camshaft box. I could not believe it and paid the 40 bucks and went home. When I finally got home my car was smelling of fuel and I was sure it was not safe to drive. I looked back at the leak and looked at the rest of the lined and realized that the technician took off my metal clamp and pulled the hose off. I realized they had scammed me for 40 dollars and tried to have me pay for other repairs that were not necessary. Went to another smog check place the next day and it passed just fine!!!!! DO NOT GO HERE THEY ARE SCAMMERS read more

Great service. Went in there for a smog check, and was out within 10 minutes. There was no line or wait. I called before hand, to see what price they would give me and they quoted me $38. Showed up and that's what I paid. I will definitely go back. read more

Quick, fast, reliable and nice. Nobody likes getting their car worked on taking it in for a smog check. This group makes it easy and you're out the door within 20 minutes. No complaints there! read more

Less than 15 mins for a smog check at noon on President's Day Weekend! This place was great! They were busy too.

They have competitive price and provide great overall service. Also open on Saturdays. I'd use them again for sure!

Only took 15 minutes. I showed up at 8am on a Wednesday. My BMW wouldn't start afterwards which kind of freaked me out. It turns out this has happened before and waiting another 10 minutes my car reset itself and was back to normal. I was googling in the office and read that others have faced this before with a smog test. Odd, but all is good now. Thanks Promax. read more

The first time I went here was to get my smog check. The guy at the front was really nice! In the beginning, they noticed that I was missing my emissions sticker from the hood of my car (I just got a new hood). They waited for me to drive over to the Nissan dealership and get new stickers and then completed the smog check. I appreciate that they explained to me what needed to be done. The next time I went was when I found out that a large screw had been rubbing on my power steering belt. Again, they were really nice and informative, they showed me what was wrong....I sat in the front for a little while when they out the screw back in place. They inspected the belt and told me that no damage was done to it, so I didn't need a replacement and they didn't charge me for the fix! Thanks!! read more

Great honest man who wouldn't trick you even when given the chance. This guy gets it! For example, we took a 1995 Windstar and asked him check the radiator because triple A told us that was the problem..and he told us nothing was wrong and it just needed to be cleaned! (He could have easily lied and just said yes there's a problem) A little bit dusty in his shop, but its whatever. Honesty drives his business. 1995 Windstar 200,000 miles (still on the road) 1997 Toyota Avalon 240,000 miles (crashed) Update: He recently revamped the place so it looks good! haha read more

Ray is the man! smogged, my 1987 c10 without any issues , his staff was very knowledgeable in dealing with older trucks. To Ray And the staff at promax. Thanks!!! Customer for life. read more

10/10 would recommend! The gentleman seems to own and operate this place. I get the sense he's been there for years in reading reviews from customers who have been with him for 10+ years! I brought my van in & greatly helped me out and eased my stresses by offering some solid advice. I will always count on this place for mechanic needs! I almost want to hug the owner! Thank you! read more