Even though I'm very busy, I just had to write a review for this gem of a place!!!Seriously! All the reviewers are so accurate; this place is honest, reliable, friendly, and charges awesome prices!!
Brought in my college daughter's 2019 Hyundai Elantra last week for a squealing sound that recently started appearing consistently for her the last 2 weeks whenever she was on the freeway.
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ANOTHER PLACE
(let's call it a Hyundai dealership)
wanted to charge us $179 just to diagnose the problem behind the squealing and wanted to charge us ANOTHER $179 to look at why the daytime running lights keeps showing up as a warning on her dashboard, from time to time, ever since yet another Hyundai dealership fixed a recall while we were in there to fix whatever was causing the passenger's side damp floor (which was still covered under warranty) . (Note: We never asked for the headlamp recall to be address, btw, but I know dealerships like to fix those recalls bc it's free to the customer but they can get reimbursed for the labor & parts by the car manufacturer).
Mind you, the OTHER PLACE wanted $179 plus another $179, which were just to DIAGNOSE the squealing & headlamp problems, but not even to REPAIR the problem, which would have meant even more money (additional costs)!! The horror!
I picked up her car from the dealership without having anything done to it yet because I had a bad feeling about how much it was going to cost. (Btw, I made an apptmt for that dealership 2 weeks prior to the apptmt, had an apptmt on Tuesday morning, but they said they were so behind that they probably wouldn't be able to look at it until Friday, but that I still needed to leave the car there til then just in case there was a technician who became available earlier than predicted!! 4 days!! No loaner cars offered or available either!)
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Fast forward to
***THIS PLACE***
So I looked on Yelp, read all the awesome reviews, & called OC Auto Care (Waise answered after only a few rings and asked if he could put me on hold--he came back after a 12 min hold, but don't worry, it's not that bad compared to how long every where else makes you wait, and totally worth it). I made an apptmt for the following day at NOON.
Here's the best part, they addressed ALL the car's issues and was done at around 1:30pm, for around $51!!!! Fifty-one dollars!
NOT $400 and 4 days just to tell me what's wrong. $51 to address the car's 2 issues and even a third issue I asked about when I dropped off the car. There had been a slow leak in one of the tires. They found a small nail and patched up that tire. They took the car out on the freeway twice, for about a 5 mile round trip each time, to see if the squealing sound would show up (it didn't), but they checked all the belts and everything in the car and nothing was found loose or broken. They also changed the headlamp bulb. Problems all fixed!
Waise is the young owner, who has been working on cars for a long time, ever since he was 16. Combined with his dad, Willie, who used to have his own shop but now works there with his son, and who has been working on cars for over 50 years! Both are so kind and honest and know what they're doing!
They also said that if the squealing was to return, just bring it back and they will look at it immediately. But no squealing happened for them and nothing was broken.
I'm forever grateful and will be back for sure for future auto repairs! read more
