Thomas at S&S Auto went above and beyond for me today. I had an issue with my car looked at during my oil change they could not personally fix so he referred me to Collins Muffler & Hitch 5 mins away. He said their shop works with them often and he trusts them. He volunteered to call them on my behalf and explain the issue with my car for me!! I was super grateful for that as I feeling overwhelmed how I was going to relay the information myself. When I got to Collins Muffler, they knew exactly what to look for and looked at it right away without me having to explain a thing. Perfect teamwork between the 2 businesses! As a bonus and highlight, one on the mechanics' puppy was brought into the waiting room for me to play with a very cuddly puppy while I waited!! It was me and another customer in there dropping off their car. When the other customer left, Thomas brought out the puppy from a back room since it was a slow period in between appointments and I opted to wait for my oil change. The office was very clean with nice tea, coffee, TV, candy bowl and a restroom and the oil change only took about 30-45 minutes. This place is a gem with excellent service in the office and on my elderly 2010 sedan. read more

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Great mechanic shop. The professionals here are very knowledgeable of their trade. They are honest and very informational. Their rates are competitive. Tom was very friendly and quick to respond. Chad the owner is a smart guy and teaches. They really know their stuff. This shop is clean and has hot and cold beverages for you to enjoy while you wait. HAPPY MAINTENANCEING!! read more

Am writing this for my mom. From word of mouth we learn of this place many years ago. And we have never had a problem with them. They are kind and very professional and have never done wrong by us and given us good advice. My brother who now lives in mission Viejo drives down to bring his vehicle here as well because it is a trusted shop. read more

Once again 5-star service. Honored the warranty on the battery that was put in and replaced it for free. Thank you guys! You are the best. read more

Quick and professional oil change. Friendly staff, fair price, and no upselling. Highly satisfied!

Absolutely top-notch service! They fixed my car quickly and explained everything clearly. Friendly staff and fair prices. Highly recommend if you want reliable repairs without hassle! read more

I am so glad I have S & S doing the maintenance for my Toyota Prius C, a model that was not sold in the U.S. any more. Having a not-so-popular car, there are issues that not many mechanics want to deal with, I assume. With their maintenance, I think I have avoided all the unnecessary trouble. I won't take such outcome for granted. I got the service I need and have been fairly charged. A shout-out to the mechanics and the front desk staffers, people who care. read more

Sep 2024: Again, as always, the service and the courtesy was excellent. Tom was so very helpful and Jerry did an excellent job on my vehicle inspection. Thank you S&S auto for doing honest sincere work on my car. I do appreciate it a lot. -S read more

The oil change service was okay, but I expected a bit more attention to detail. The staff was friendly, but the wait time was longer than I anticipated. Overall, decent experience but not exceptional. read more

Rude rude rude. These must be fake reviews below. Chad was so rude to me at the desk. I made an appointment to get my car serviced and opted to have my oil changed somewhere else but do everything else with them, so he said no worries and said he'd send me a quote, i never got a quote but I got a text confirmation THE DAY BEFORE APPT so I drive all the way to the appointment and inquire about the quote since i never received anything and he said he cancelled the appointment??? And didn't order any of the parts?? Why?? And he took such a rude tone with me I decided to walk out. Really disappointed by my experience. read more

very honest shop. The prices are fair. I had one of my Diesels serviced and better then the dealer prices. Very upfront and not adding things that are not needed. He can fix anything. This place has at the same location for 30 years. Honest Engine read more

Buyer beware. You can get the same level of service for a much fairer price elsewhere. They really overcharged on parts ($115 for front pads when those are available everywhere for $35). Won't be going back again ever. :-( read more

Quality and very efficient job. Reasonable and job finished when promised. Thanks Chad read more

This is a family owned small business. I've been going here for a few years for maintenance, and they even did an engine replacement for me on one of my vehicles. I appreciate the what feels like honest straight forward communication. I get the problem isolated and explained along with the solution(s) suggestions. The shop isn't the cheapest but trust worthy and they stand behind the work. I have seen the 3 year warranty sign on the front desk. I personally have never had to use that warranty. I've heard you get 2 out of 3 things in business transactions: time, quality, or price. These guys fall in the medium for time and price and high quality in my opinion. I appreciate this shop and the team that works here. They don't throw parts at my problem and hope to fix it. I usually get a diagnostic of the issue right the first time. Thank you S&S team. and thank you for a clean restroom! read more

Extremely communicative, organized, fast service. Highly recommend. I will always go back here.

My Hyundai Sonata had 2 signals on dashboard. After Midas told me there are multiple things to fix, I brought my car to this shop to check out. Tom spent time and adjusted a few things including the sensors, and the car was up and running normally again. We ended up trading the car in for a Tesla Y in late March with no problem. Thanks Tom! Although we won't be needing this shop's service anytime soon because we don't have a gasoline car, but I highly recommend them. read more

My husband and I took our 1999 dodge ram van here to fix our fuel pump , & battery . Besides doing an amazing job they also noticed we needed an oil change , colent and washer fluid and they changed them free of charge . My husband and I struggled financially this year and we just got back on our feet a month ago and we saved every penny to be able to get our home on wheels to work again . We waited 6 months to be able to get it fixed so this meant more then just getting some parts fixed and them then doing those extra things for us free of charge left us speechless they did it I'm sure because they value our service and wanted to give back but to us if felt like we actually got lucky with something for once . When you're so use to your life being negative for a long time when something so kind like this happens it can't help but bring a smile. This isn't your average mechanic review but I wanted to share what type of people work at S& S Auto extremely kind hard working people who help us get our life back on the road . I highly recommend and will be my go to for any ( hopefully not soon ) car problems !!! read more

Very good service and good price too.the boss Angello is very friendly,I can say ,this is best autservice I got in OC . Considering to switch all my cars here in the future . read more

S & S Auto Service - Service place - Auto Repair Near Me - Lake Forest, California

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I had a simple issue. The dealer was going to charge me hundreds of dollars, and they would need my car for the entire day. Another A/C mechanic told me the same thing. *** I just walked into S & S Auto Service. I had never been there before. They put my car on their lift, poked around for 2 minutes and fixed the issue --- FOR FREE!!! ***. They saved me hundreds of dollars. Based on the issues my car was having, the dealer and the A/C mechanic agreed on the problem (clogged A/C evaporator drain). They both had to have known how simple the fix was. S & S also knew how simple the fix was, and "quickly" fixed it at "no charge". I fully recommend S & S. read more

Honest and amazing people, went to dealership and they already had me replace my engine and then wanted me to replace my transmission upwards of 7k, I wanted to get second opinion and found out that my transmission was good and it was a software issue, chad didn't even charge me for diagnosing or fixing issue, saved me 7k, thank you Chad read more

I have taken my car to S&S twice in the last month. Both times they handled things professionally. They underpromised and overdelivered both times. They were also very friendly, offering me coffee and also preparing it for me. Definitely going back for any auto repairs. Robert Primerano read more

I started taking all of my cars to S & S a couple years ago. They are extremely honest and very knowledgeable. They are great at diagnosis and communicate clearly. Their labor rates are fair but not the cheapest. I highly recommend S and S for your automotive service needs. read more

Everyone has been so helpful, professional, responsive and going above and beyond to help a teenage college student and her mom get through a tough situation. Trustworthy and kind. Would definitely recommend this place. read more

These guys are honest and do great work at great prices. Nobody likes having to pay to fix their cars but these guys will give it to you straight. The mechanics are knowledgeable and I've never had a bad experience. read more

Great prices and quick service. Will definitely be back! Needed work done on my Prius and was given a fair price.

The other day I needed an oil change. I was last minute and couldn't get into any other shop. S&S was my last hope. I walked in around 11:00am with no apparent. They looked at me like I was crazy. They told me that they usually work off of appointments. The gentleman shook his head and told me to come back in a half hour and my car would be ready. Thank you so much S&S. Your a life saver.fasCej-qengy6-pofwah read more

They are great in terms of customer service, checking major points and you live in peace when you drive

I had my first experience with this shop and the last. The work ordered took three weeks out due to part not being available. Someone named Brian was my only contact. Brian gave me a ride home while they kept the car to diagnose it. In the 20 minute ride, Brian felt the need to engage in a political conversation and wanted to let me know he was a Trumper, which I found odd and offensive at best. Brian also added stress throughout claiming I needed to clean my car better, but admitted to me that since I was not a military person, he did not expect me to know what 'clean' meant. This was not only rude, but inappropriate. I guess I could have demanded to see the mechanic's Covid proof that he had 3 shots before getting in my vehicle! I did not. The owner needs to fire this dude, especially since Brian revealed to me that he is on 100% disability. According to Woodslawyers.com, Brian should not be working an outside job because he is on 100% disability. Can Veterans with a 100% Rating for PTSD Still Work? (woodslawyers.com) - the answer is NO! read more

My car's time chain jumped and every other mechanic quoted me 4.5K plus for the repair. I went to S&S Auto Service and not only did they quote me half of that but the owner sat down and explained all the issues to me in layman's terms which I really appreciated. They fixed my car so quickly and delivered impeccable customer service from start to finish. I highly recommend coming here. Thank you guys so much! read more

Looked for a reliable mechanic near 20 years ago and someone recommended S&S. Been with them ever since. Reliable, honest; they do good work and will strive to fit you in. The other day my son brought his car to them with an oil leak. No idea what was causing it. They looked and saw something that needed to be tightened. Minimal charge. Boy, you can trust them. read more

We have been to S&S a few times now. I stumbled across them on the Car Max approved service list. Even though I pass so many shops on the 20 minute drive, they are worth the drive. I take my Audi there and will only use them moving forward. They are honest, hard working, communicative, responsive and kind. Today, they helped me navigate warranty related things when Car Max was no help. I even have a oil change plan I pre-paid for, yet I take our Prius there too because the prices are fair and they are transparent. Highly recommend S&S! read more

Brought my 2016 corvette to S+S for an oil change and service and was impressed with them. Several months later I had an incident where car ran very rough and was misfiring. Brought it back to S+S immediately. They downloaded the codes which were over 7 pages. They expertly diagnosed the issues, removed the intake manifold and cleaned the back of the intake valves of carbon buildup, replaced one exhaust valve spring (luckily no piston damage) and replaced one bad fuel injector. Prices were reasonable and the work was done in about 2 1/2 days. The car now idles better than it ever has. I'm bringing them my wife's car for brakes and rotors next week. Bob Hatch read more

Just moved from Oceanside and stopEd by for a quick motor mount check. Asked Brain to take a 2 minute look at the motor vibrating. Vehicle was 20 feet away from the front of his office. No way Brain would take 2 minutes while I started the engine. All he kept saying was I needed to make an appointment which I would have if he had 2 minutes to look as a curiosity. Sitting in the office not busy. Very concerning as to no customer help. S&S may have lost a potential 2000 Malibu customer that gets scheduled maintenance. To many other good shops around to put up with that attitude. read more

Very poor customer service from Thomas. I went there to get a full inspection on a vehicle I purchased from Arizona, was first told they did not have time to do a full inspection but within minutes told me the car had been in a flood, ended up getting a second opinion and was told the car ran perfect, engine sounds great as well and not sure who and why I was told that. Assume he was referencing the Arizona sand that I had power washed off the car. In the future Just say you don't have time to inspect, don't give me a false detailed report and ramble off a bunch of bullshit information. Keep looking, this place seems to only specialize in oil changes and tire rotations. I suggest going elsewhere. read more

Great service. Quick and efficient. Took my warranty so I didn't have to go to the dealer and wait. Drive me home. Arranged my rental. Covid safe and super polite. Kept me informed of the progress. I will use them again. read more

This is the place you need to bring your car to! I called in, and Angelo was very nice and knowledgeable! I explained my problem over the phone and he gave me a very reasonable price. He was also able to get my car in the same day which was awesome! I am very happy with the service and price! As well as Angelo! Very down to earth and Genuine! He's the man you need to talk to. I would definitely recommend this place to everyone! read more

Long time customer, very professional, honest and trustworthy. Will always recommend their services.

We would recommend S&S auto service for your auto repairs. Chad, the owner, worked very hard to customize a part for our truck. They are fast and reliable. So far our truck is running good and we are satisfied. read more

S&S has always provided the best customer service to my family and I. They are trusted by us due to the honesty, integrity and overall automotive knowledge with the whole staff. So many times they have come through with repairs and service in times of need. They get it done right, that's for sure. Chad and his staff are highly recommended. One of the jobs I was so impressed with was a total engine replacement for my daughter's car. Her 22 year old Honda is running great again and getting her through college. All thanks to S&S. read more

These guys replaced my transmission in a hurry and got me back on the road asap. On top of the really good service they have been really helpful any other time I come in for vehicle problems. Super nice guys too. Would definitely recommend to anyone who needs a good mechanic and isn't willing to part with any limbs. read more