Rachel is awesome...professional and a very clean service area. She is meticulous and I would…read morehighly recommend her services!!

I received an excellent eyelash tint service today from the practitioner at Be' spot, lash and…read morebrow. She was very friendly, efficient and made sure not to get any tint in my eyes which has been a challenge every time I've had it done at other places. I also really appreciated the fact that she cleaned my lashes before applying the tint, which is also something unique. My eyes looked great afterwards, and there was no remaining tint left on my skin. I highly recommend Be' spot, lash and brow!

I've been looking for a lash joint for a bit now and have been doing my research. I came across Aja…read moreand her business via Yelp, and the reviews truly speak for themselves. I've been to a few places here in town and have also had issues with my lashes. Hannah was professional, fun, and super sweet (Also, amazing lashes herself, duh!) She eased my concerns but was straightforward about possible future issues. They truly care about how you feel and they can give you the best service. I would not hesitate for a second to join this community. I had a wonderful experience and cannot wait to return in 2 weeks.

It's important for me to support local businesses. This Esthetic Institute has an inviting,…read morecomfortable, and professional atmosphere. I had the best experience at this facility. I worked with the owner Aja. She is incredibly knowledgeable, articulate, kind, and talented. My concerns were treated with diligence and care. I felt so pampered, and the salon is adorable! Love the vibe. Aja is gracious and cares greatly for her clients. When you visit this facility for your beauty needs, be ready to leave feeling incredible. I 100% recommend to anyone and everyone who want to have their beauty concerns heard, respected, and treated with a great deal of professionalism.

I get a lash lift here to treat myself occasionally I love the experience and most of all the…read moreresults. I've been a customer for over a year and reccomend to others often since they ask me where I went

Glowing Results at Beauty Collective! Wow--Beauty Rule by…read moreThe Beauty Collective completely exceeded my expectations! Cherie was so friendly and genuinely caring, and the Hydrafacial she gave me was amazing. The red light treatment took the results to the next level--I swear I look five years younger! Every morning, I notice my pores getting smaller and my skin looking fresher. I've definitely found my new facial spot!

Fill ME up. I need lashes!!…read more At this point all I can afford is mascara. Not lashes. But one day I'm going to have lashes again. Why? Because they made me feel pretty. Beautiful sometimes. And right now I need all the pick me ups I can get. Lashes are super tacky sometimes and look like massive caterpillars sitting on someone's eyes. But not lashes by V. V always made me look so natural that people were like WHAT?!? Those are extensions?! And I took care of my lashes so I didn't have issues with my natural lashes when I did have to remove them. Which atikl breaks my heart. V became a friend. A strong woman to lean on, who gave me strength and encouragement. Who made me laugh to the point of tears sometimes. And who always made me feel the most beautiful when she did my lashes. If you need lash extensions, please please go see V. She's incredibly talented and she sees your features and how your lashes will look and your brows. OMG my brows and my daughter's will never. Ever. Ever be touched by another. V does the best. This is a serene spa like environment. Smells good, quiet, everything about it is soothing. Even when my brows are being waxed lol. V makes it the best!!!

V is the only person I trust with my lashes and face. Shes balances professionalism with a warm &…read morecaring energy. She is very knowledgeable about the services provided and products she uses. I always look forward to our appointments.

I highly recommend Leilani! She did a lash lift and a hydra facial. Great vibes! It was easy to…read morebook. It's my second visit here- I will be back

Update: The owner, Britney, personally reached out to me to apologize for the situation and offered…read moreseveral resolutions. By the end of the call, we were able to resolve the matter fairly (in my opinion, at least). I really appreciate her willingness to see the situation from my perspective and her taking accountability for the misleading wording on the website. I'm now taking back my comment about the spa being "shady," since it has become clear that this was an honest mistake. However, I still stand by my concern that the membership terms and wording should have been much clearer from the beginning. I'm glad Balm took my concerns seriously and made an effort to make things right. I hope the website will be updated soon to provide more clarity, so issues like this can be avoided in the future. I had 2 laser hair removal treatments here. While the service was nothing to write home about, the way this business handles its memberships is incompetent at best and shady at worst. I signed up for their LARGE LASER MEMBERSHIP, which is advertised on their website as having the benefits of "Any 1 Extra-Large Laser" and "Any 2 Large Laser" each month, with savings of $304/month and a retail value of $603 (screenshot below). Maybe I'm delusional, please let me know, but how is anyone supposed to interpret that wording as anything other than 1 extra large + 2 large services included? Even their own membership portal shows 3 separate coupons for these 3 services. I had my extra large laser with no issue, but when I came back for the 2 large services, the tech told me I actually had to choose between the extra large and 2 large services (?). I ended up having to cancel my appointment and go home. Their manager reached out via text and basically admitted that the wording on the website AND the membership portal is misleading, and that I actually did have to choose between the 2 options. I asked for a refund because I wouldn't have purchased the membership had the terms been clearly stated. Of course, they refused. At this point, I've given up on trying to get a refund. I don't have the time or energy to keep going back and forth with these people. I'm posting this as a PSA for anyone considering signing up for any of their laser memberships: ask a lot of questions before giving them your money.

Four stars for Kimmie's patience! I visit Portland every summer for work, and was in search of a…read morelash technician while here, and came across Miss Knockout (after analyzing many Yelp reviews + noticing her experience with Asian eyes). I opted for a textured volume cat eye style, and Kimmie delivered - they initially looked amazing. Now, here is the explanation for why I have to ultimately dock two stars. While we're still ironing out lash retention issues (my right eye seems to be shedding more quickly than my left one - maybe the heat and humidity of Portland summers is the culprit?), Kimmie has been understanding and has scheduled me in for quick touch ups. I understand Kimmie has an extremely busy personal and professional life, but for me to have to take time off work to Uber to her salon is also frustrating for me as well. Even after my quick touch-up, I am still experiencing some lash shed, which should not occur so quickly. A fan even shed the same day of the touch-up which is frustrating. I've never really experienced this issue with any other lash tech, from LA to Portland. In fact, after my last touch-up just two days ago, I have already managed to collect at least eight (!) more fans that have shedded. However, I feel bad about constantly contacting the salon for the same issue. It's probably frustrating on both of our ends. I just want to note that I am a back sleeper and extremely careful about not getting my lashes wet, even when showering. So I know that my lash care is not the culprit - I suspect maybe my lashes have not been cleaned and prepped properly beforehand. After reading other reviews, it seems like there is one other general consensus - perhaps the lash glue MK uses is not of the best quality, as retention is dismal. Also, another small issue that rubbed me the wrong way is that when I called, the lady over the phone offered a 10% off promo for new customers, but when it came time to pay for my service, the 10% discount wasn't honored. I would've used that 10% discount as a cash tip towards Kimmie anyway, so I think ultimately it was a small gesture that she should have honored. Oh well. Regardless of not honoring the promo, I tipped anyway, at the end of the day. On a positive note, the MK space is very well-appointed and beautifully decorated, with snacks and drinks for waiting clients. I appreciated this little touch and level of customer service. And because Kimmie is a hardworking business owner, I hope for the sake of her business that it thrives!

I am new to the area and needed to find my new lash gal! I am extremely picky and have had years of…read moreexperience with lashes! I think I know my stuff with lashes! After reading lots of reviews and analyzing photos, I came across Miss Knockout. I made an appointment with Kimmie to have a new full set of lashes (after a long hiatus I was ready to get them back!!!), and brow tint/trearment. Let me just tell you besides being absolutely lovely and fun to chat with, she is amazing at her craft! My lashes and brows look amazing, and I can't be more thrilled with the results. The decor is so elegant and pretty, you will feel amazing when you leave!

Jamie is amazing! She does a great job and I have never had a complaint with her work ever! I've…read morebeen seeing her about 2 to 3 years now and followed her from her last place because she's the best! You won't regret coming to see her!

Jaime does an amazing job and is so personable. I followed her from her last place because I love…read moreher so much.

I had my eyebrows done here by Betty and I couldn't be happier with the results! I've known her for…read moreyears and always came back for touch-ups. She is someone I completely trust, which made the whole experience even more comfortable. She is incredibly professional, detail-oriented, and truly takes the time to make sure everything looks natural and perfect. The shape and color turned out exactly how I wanted, and the whole process was clean, careful, and well explained. You can tell she really cares about her clients and takes pride in her work. I highly recommend her to anyone considering microblading/microshading/ombre-- especially if you want someone skilled, trustworthy, and experienced!

Betty is just amazing! She is a perfectionist and super knowledgeable in her field which I really…read moreappreciate. I love my ombre brows and have gone back a few times for touch ups over the years. I also love getting lash lifts from her and her price is more than reasonable. You can tell she really cares about her clients. Betty is a beautiful person, inside and out and that's why I'm a loyal client since 2018!

Autumn did a good job :) I love how accommodating the hair stylists are. The salons very…read moreprofessional and clean.

Autumn was great! I love how she absolutely listened to what I wanted, and she was very friendly!…read moreIt was my first time going to her and I definitely will go to her again to cut my hair and color my hair. Recommend !

Had a really lovely facial with Angelica. The salon was super inviting and cozy. The bed where we…read moredid our service was comfy and warm with nice music in the background. She recommended a couple of options for my skin and really took her time in the movements to make each stroke of her hand relaxing while making sure that my face was moisturized and juicy as she said. I loved the smell of her products and you can tell she cares about her clients and really focuses on the overall experience. I happily booked again!

This is the best relaxing spa! I have been going here since 2024 and they have wonderful facials…read moreand products! Angelica is a professional yet very friendly and has specials all the time!