Our family has always had very good experiences at this facility. We've been treated in a timely manner and received follow-up phone calls, by the doctors themselves, who treated us. All staff members we've interacted with have been lovely; welcoming, kind and attentive. The doctor I saw Monday night studied microbiology and was familiar with my chronic, active autoimmune disease. It's well-known but not a lot of information is available about it. He was informative and provided a lot of insight. I felt like it was fate that he was the physician on-site that evening. I noticed most of the reviews here are from quite a while ago, so perhaps they now have new staff and systems in place. For these reasons, I felt it important to share what occurred during our past encounters. I've read all reviews and one person is furious because "all they did" was ask her a few questions and then prescribed antibiotics... I mean, what else did you want from them? They addressed your issue, and called in the meds you needed to heal... But in the same review, complained about the wait time! Could you imagine if the physician she saw that day gave EVERY patient the time SHE felt she was owed? If they continued to ask additional questions even after it was determined that rest and antibiotics were the answer? Unfortunately, doctors don't have a ton of time to visit with each patient. Sometimes people look for the negative, and you just can't win when that's the case. Personally, we're grateful for Progressive Urgent Care and hope that you give them a chance! read more

If you value your health DONT GO HERE. They do not care about you or do anything to make sure you leave feeling better. One of the worst doctor experiences I've ever had. The woman doctor is probably the worst doctor I've ever met and I've met a lot of incompetent doctors. If I could give them a 0 I absolutely would. AVOID THIS PLACE AT ALL COSTS Update: WENT TO A DIFFERENT FACILITY AND WAS PRESCRIBED THE MEDICINE I NEEDED .. Please try to find somewhere else to go before you end up going here. You're going to be much better off walking directly into the emergency room than into this facility Second Update: The facility called me last night (probably after seeing my review) and I'm assuming they want me to take my review down but I didn't answer the phone, nor will I be calling them back. I stand by what I said, the doctors here are incompetent and clearly only looking out for themselves read more

Progressive urgent care did what one of the other big name hospitals in town couldn't do . I went to their urgent care for extreme vertigo. They sent me over to the ER via ambulance to test me to see if I had a brain bleed - 12 hours later they sent me home with medication for the vertigo and not for the actual cause- an ear infection . The doctor was dismissive . Actually, more than dismissive he was disrespectful and acted like I was wasting his time. Sent me home with anti-vert and Zofran and no antibiotics for the ear infection ....I get it. I'm healthcare, professional and I actually work in ER. But I know since It's an ER and you don't go there for a broken toe or an earache, but the vertigo was so bad I couldn't walk. So the other name brand urgent care sent me to the ER via ambulance. They did a CT scan to check for a brain bleed and all my labs were done and nothing came back irregular. I will say they were thorough in that. I kept having increasing ear pain and vertigo and nausea , in the couple of days after, and the medication was not helping, but when I tried to go back to my urgent care they wouldn't see me because it's "their policy" and I had to to go back to ER. So I could wait another 12 hours? (Again, I avoid ER as much as I can, even though this is affected my ability to drive or to do things around the house; even being able to take a shower- it isn't life-threatening which is what you go to an ER for ; you go there for example, when your guts are falling out on the floor.) I did a quick search for other urgent cares. Progressive was close by and I've had friends that have been there and very happy with their care. I was in and out in less than 45 minutes with the correct diagnosis of a severe ear infection that was the cause of the vertigo and given antibiotic and decongestants to help treat the issue . I felt like I was listened to. They took the time with me explained their findings we agreed in treatment plan and now I'm feeling better. As I said, before I work in healthcare and I know good care when I see it and sometimes bigger companies have policies that they have to adhere to and I understand that, but it was very very happy with the care I got from Progressive. read more

If I could give zero stars I would. Went in at 8:30 pm the front desk girl was on her phone, slammed the window open, and asked how I help you, I said I need to be seen, she said it's to late. I told her the hours were until 9 it's 8:30, we won't see you go to the ER if it's that important. Where is the customer service and treating people with compassion in the medical field. Sorry I I interrupted your scrolling on social media. read more

My visit was terrible, I have major swelling in my left ear and pain starting in my right ear. Went by since my sister recommended to go wish I didn't spend $145 on that visit. Waiting room wasn't so bad took about two hrs to be seen, Ladies upfront were semi nice. When the doctor arrived she started looking at my ears it was painful she was not gentle at all. She told be I didn't have anything no infection no swelling and if I didn't believe her she could send me some ear drops but again that I didn't have anything. And she just left the room without telling me to leave or anything just walked out. I still can't hear out my left ear and my right is starting to swell up as well just been taking ibuprofen, Worst place I've been to. read more

Ok so I came in there today, I was super sick and nauseous went up to the front desk and told them what was going on and the dr (who might I add looked and sounded just like dr phill) came to the window, looked at me and asked "mam are you doing drugs? Because you look really loaded, you look waisted and we can't take you in you're going to have to go to the ER." the nurses were really nice though they wheeled me out to my car and gave me a bag to throw up in :) I HIGHLY recommend you STAY AWAY from this urgent care !!! Also just want to note I am not on drugs!! I was dehydrated read more

I went here today .. and it was 10 min wait in the waiting room but 5 min for the doctor to see me .. the staff was So friendly and the staff was more helpful. The doctor was really nice and polite, clean quiet. I would recommend this place and going to any other urgent care. Thank you. read more

I just wanted to thank Raenah and Yuri They both were so kind and helpful. Very supportive. The dr was amazing thanks Dr. Bawia If your looking for an Urgent Care that actually cares for there patients come here. Highly recommended. read more

I highly HIGHLY don't recommend this urgent care !!!!!!!!!! Please do not go ! Please don't waste your time and GOO to Modesto Urgent Care on mcHenry the really care for there patients there . And at the Modesto urgent care they do accept Medi-Cal just in case if you guys were wondering. Zero stars . the only reason I came here was because Modesto Urgent care was closed . And it's a lot more updated and nice there also . read more

WORST CARE WE'VE EVER RECEIVED Took my mother in-law because of severe neck pain. No physician on duty here!!! The LVN on duty would not give her at least some type of simple pain med. her pain level was at 10. She's a 73 year old woman and the Nurse was absolutely not helpful at all. In fact, quite the opposite. She told my mother-in-law that if she still had pain in the AM, she would treat her with a pain med. fortunately, We did get the owners number and will follow up with a message to him tomorrow. IF POSSIBLE, GO ELSEWHERE OR YOU WILL BE DISAPPOINTED!!! In summary, the staff could see that we were very unhappy with the care she received. I'm absolutely sure we were not the 1st dissatisfied patients. They were quick to give the owners name and number Dr Bagga Malhotra read more

The customer service here is top-notch. Was very attentive and even gave us suggestions for things we needed. Just overall polite and great customer service. If you need someone who cares, I would highly recommend this place. read more

Turned away because I didn't have a mask, they said they don't have any masks............ medical masks............... that they were wearing. I stopped by as an urgency for an allergic reaction I was having on my skin. read more

This is my family's go to urgent car because of its location to out home and the later hours and we have never had a problem before but the last time I went in for a migraine the physician made me feel like I was wasting her time and all but accused me of medication seeking. read more

If these women decide they do not like you, their bully wolf pack life hating mentality will leave you without any care, and in tears. Don't expect them to keep private medical info, they blab and share it with the community. I only needed antibiotics and these women always gave me a hard time. When I finally was able to go back, all I needed was antibiotics and they didn't let me see the doctor, they decided I didn't deserve medical attention and had a nurse practitioner tell me she wasn't going to help me. You guys have some serious issues. read more

Went to this urgent care today. I've always gone here but haven't in the last year or so. I went for an eye infection that I get multiple times a year. I normally go to my doctor but they don't have any appointments open for weeks. Went in and they told me that the doctor was handing a mild "procedure" on another patient so it would be awhile. And awhile to them meant over an hour. Once the doctor comes in I explain to him my situation, show him my eyes (because I had sunglasses on) he tells me to just go and buy over the counter. I said "If that was a solution, I wouldn't be here." That makes him have an attitude. He told me there is a lot of over the counter medications that could clear this up. I explain to him that I've tried a lot of medicated eye drops and the only ones that work are the ones that have the steroid in it. I also mention to him that I have an appointment with a specialist, but it's not until next month and I really need medication now. He leaves after I show him the old bottle of eye drops I kept. And comes back and says "you really need to keep your doctors appointments and not cancel them." I looked at him very confused and asked him what he was talking about. And he goes "I know you're only here to get a refill, but you really need to keep your appointments with your specialist." I told him that I hadn't had the appointment yet and needed something to hold me over until the appointment. He was still fixated on the appointments he's saying I've missed. The way he said it was so rude and disrespectful. You're a doctor. You're there to listen to patients and help them in the best way you know how. If I'm telling you the exact name of the eye drops that help me, why is it such a hassle to give me a prescription. THEYRE EYE DROPS. read more

Just went in to try and get my 11 month old daughter checked for a possible ear infection, I've brought my daughter here before when she was about 8 months old, I had no problem last time and I had been happy with the Indian Female Dr that usually is there, Today I was turned away I was told they don't see anyone under 2 yrs old I was in disbelief since I had been there before just 3 months ago anyway I didn't have time to argue with front desk nurse making stuff up, the place was packed I'm not sure if what she was telling me was the truth but her answer told me otherwise the front desk nurse told me they haven't been taking any babies under 2 for the past year, so I was either lucky the last time I took my daughter or their just unprofessional and lie whenever they want to go home early. Based on my prior experiences I would have recommended this place even though I have seen front desk employees do similar stuff to other people when it's full in there if you have no were else you can go this place is ok if you see it's full prepare to be told some stupid new rules or lies. Dr is Good Front desk nurses the young ones suck low to zero quality in customer service attitude problem, if you don't want to work quite your fucken Job, the older Tatted up nurse is cool I can tell she either has a family and understands parents or is just common sense for her to treat people how you want to be treated. I'm only giving this place 2 stars because of 3 people that tatted older front desk nurse, the Indian Dr and the MA Indian kid that usually takes your weight height etc. everyone else there should be fired or properly trained. read more

Staff members and nurses were really nice and attentive, but physician didn't bother to ask questions or even take a second look at me. Just came in to put her gloves on then disregarded my concerns and took her gloves right off; not even 5 minutes. If only the physicians were as friendly and attentive as the nurses. read more

READ PLEASE!! This place seriously is a joke I should've just read the reviews and actually believed them, I said why not it won't hurt to try. Nope this Place or more like a dump is a nasty don't know where the people that work in there got their schooling from as soon as I walked in it smelled so bad like weed and when I walked up to the window the receptionist tells me the dr isn't taking any patients because he isn't feeling well!! Like this girl was so high and the lady behind her too with the eyeliner eyebrows, their eyes were so red. They should really report this place and close it down! I rather go to the ER, I'm definitely reporting this to the better business bureau. read more

The nurse Leela Leelone was very professional and very helpful and very friendly and I was very impressed with her very professional service. Also Dr. Amie is very professional very awesome and we need more Doctors like Dr. Amie. Thank you so very much for everything both nurse Leela and Dr. Amie read more

Newly relocated to the area and don't yet have a primary physician. I have been fortunate to receive great services by Progressive Urgent Cares office staff and medical doctors. Wait times have been extremely reasonable. Office cleanliness is very well kept up. I will definitely return if in need of care and recommend to any who are in need of Urgent Care. read more

Used their online portal and booked appointment. Jumped into the car with a sick kid and headed straight there. Only to be turned away. Told that they were booked. What is the point of the online booking to reserve a spot? We came here when it was California Urgent Care and got great service. The new folks, not so much. Realized California urgent care has moved. We got right in there! read more

Been here 2 hours I understand I'm a walk in and they have appointments but there's literally no one in here it empty it's just ridiculous never coming back here. read more

If I could give this business zero stars I would. I went in there one day with severe pain in my side and they had me go back and do urine and sent me home with no medication, not even so much as ibuprofen and told me they would have to run test before giving me anything. I was told they would call me when they received the results for the urinalysis, not only did I never receive a call but when I did call them first asking about my results, they couldn't find any record of any tests they had done on me and told me they would call me back as soon as they found the paperwork, but didnt so much as give me a courtesy call to let me know that they hadn't found the results or tried to schedule me another appointment to come in or anything like that, they just simply ignored me. Fast-forward a few months and I am in the emergency room with severe pain again and it turns out that it is a kidney infection that has been going on for a while, and had this urgent care done their job and ran the test like they were supposed to or kept track of their paperwork they could have caught it sooner and saved me a lot of pain and hassle. This is just straight up negligence. Do not go here. Also the front desk people are rude and do not give off any vibe that they care or want to be there but I wouldn't want to work at this sad excuse for a medical facility either. Didn't feel like anyone there took me seriously or cared about me. read more

I visited this urgent care back in April because I was sick and needed a doctor's note for work. When I arrived, the receptionist asked me for my insurance information. After a little bit of a wait, she returned my card and ID and said that I was all set and the doctor would see me soon. The wait was quite long considering I was the only patient there but I was seen and recieved my note. One month later, I received a bill from this place for 256$. After running my insurance information, why was I not told that they were out of my network? Also, I have called the office many, many times to talk with someone about this and never can talk to me or return any of my calls. I realize that I have to pay this money, but a payment plan would have to be arranged and this person in charge of billing rrefuses to talk to me??? These people don't care about you....only your money!! read more

We called ahead and were told they take their last appointment at 8:30. Drove across town and got there just after 8 pm. They told me they weren't taking any patients for the rest of the night. I was confused because they had just told us 8:30. Didn't offer any alternative - just rudely told us we they won't help us. The security guard was even confused and told me usually 8:30 is the cutoff. read more

Fucking horrible. Says they're open til 9 but if you come in at 8, they "already took their last patient". Like why tf do you say you're open then. Just close at 5 like the rest of town if you're not really open. And the attitude the lady had when she said it, lucky I didn't make it more of problem than it needed to be. Just goes to show how much of a fuckin joke healthcare is in this country. If I'm sick now I shouldn't have to wait two fuckin weeks for an appointment with my primary doctor anyway... smfh urgent care more like wait like a regular fuckin office read more

always stopped seeing patients way before they close. has happened to me 3 times went in at 7:25 pm and they stopped accepting patient. and only one patient in the waiting room read more

I had came out of work looking for a fast urgent care to go in for a physical came out 3hrs going for 4hrs later waiting for the doctor to come in my room. I really don't recommend this place to anyone horrible doctor I know there's many doctors there but it was a old Asian man who attended me. I was literally checked just by breathing and out for him and for him that indicated that I was super healthy! After I waited three hrs I could have just checked that myself to breathe in and out since I work in a care facility! Simply looked like he didn't want to work paid $120 for no care simply! read more

I used their services when I sliced the end of my thumb while cooking. The staff is warm and friendly, but the MA was young and inexperienced. The MA couldn't get a blood pressure reading, and that's not a problem with me. I have experience in health care, and after she tried both arms, I suggested she try a manual cuff or at least a different cuff. She went and got another MA, who also tried and failed. At this point, I told the MA to chart I refused BP, and she took me back to another room to deal with my thumb. The NP came in, and fortunately could use medical glue to suture my cut. She has a great bedside manner. No problems with the thumb. read more

This place is disgusting, from the completely unprofessional girls at the front desk, to the Crack head motel room look and upkeep of the facility, was the worse experience of my life.. if you or loved one is sick, hurt or needs medical attention PLEASE DO NOT GO TO THIS PLACE.. you might as well forget about getting any kind of care here.. PLEASE GO ANYWHERE ELSE. Place and staff should be ashamed to say they offer medical services read more

Staff and doctor are a joke. Took my in to get his throat checked out and nurse had no idea what she was doing and didn't even check his throat or listen to his lungs. Then proceeded to tell us we can leave and doctor would do a video call only to call us to bring him back to be seen in person. Complete waste of time. Same thing with the doctor, a joke. Didn't check any of his vitals and kept guessing about what was wrong with our son. DONT GO HERE, THEY WILL WASTE YOUR TIME. read more

The 2 times that I had to take my son to be seen at Progressive Urgent Care, I had 2 amazing doctors. I'm so thankful.

Very fast friendly service. I had to take my grand child in who was visiting from out of state. The made it very easy and stress free taking care of her. The Nurse Practitioner who took care of he was knowledgeable and kind. Thank you! read more

I give this Medical Urgent Care in the heart of Downtown Modesto, CA 100% satisfaction. The reception staff were very kind and helpful. I was there to obtain a Rapid Covid 19 test. I completed the paperwork, no wait time, and received the test and left in less than 1 hour. read more

They prescribed me antibiotics for my sinus and ear infections , I had an allergic reaction to the antibiotics. I went back in they gave me no resolution to the allergic reaction just to not take the antibiotics anymore. They also would not prescribe me another antibiotic. They sent me home with ear and sinus infection and an itchy rash from the antibiotics and said sorry they couldn't help me. read more

HORRIBLE EXPERIENCE! Waited TWO hours when there was ONE other person in the urgent care. My son had a 102 fever and they took FOREVER to get him Tylenol to try and break it. Will NEVER be back. read more

**REQUIRES MASK** claims that masks are required and are unable to provide them yet there were 4 people in the waiting room without a mask then refused me and my family service for not having a mask. Bullshit workers and bullshit company cant even provide a "necessity" read more

The wait was average, the office is clean. I had an emergency and I live out of state and I was treated respectfully and in a great manner. I wanted to say thank you very much. read more

I don't ever write reviews but with my experience I felt the need to. The staff was very nice, but the doctor or whatever she was was rude and made me feel uncomfortable. She immediately just came in and started scolding me like I was a child. Prescribed me meds without actually knowing what was going on. I just felt like I wasn't treated with any compassion during a time I was scared about my health. I wouldn't recommend anyone to go there. read more

They refused entry to the facility because I had no mask and said the office didn't have any to give out. It's an urgent care. People don't plan on getting sick. So had to go to ER wich is what urgent cares are supposed to prevent read more