After my total knee replacement I started coming to Kinetix. I am a 66 yr old overweight woman…read moredetermined to not mess this up . Jeremy and Jordan have worked with me for the last 4 1/2 months. They are so kind and encouraging. My recovery has been greatly aided by their helpfulness and focus The thought of going to PT was initially uncomfortable but they have made me feel so welcome. They congratulate me on my efforts while challenging me to do more. I am so grateful that these wonderful people have taken such good care of me.

Do NOT go here. This is the worst billing department I have ever worked with. I am over a year into…read moresorting out a bill. Never got anything in the mail. I paid, collections keeps calling me, they don't update them and they never call you back even tho their automation says they will in 24 hrs. Even collections says they get this complaint a lot with this company. I would NEVER recommend this place to anyone solely for this. It doesn't matter if you have good PTs if the billing department is insane if you have any issues. Go somewhere else.

Excellent physical therapy experience. Dr. Raj was professional, attentive, and focused on my…read morerecovery goals while always respecting my comfort and limits. I felt supported throughout my rehabilitation and saw great improvement in my condition. Highly recommended.

Came in with limited mobility from a shoulder injury. My therapist was skilled, supportive, and…read morecreated a personalized plan that worked. I saw steady progress and regained full strength. Highly recommend for injury recovery.

My wife and I have been coming here for a while now. Let me just say that Dr. Mitchell and his…read morestaff are top notch! They do everything from Chiropractic, Physical Therapy, Accupuncture and massage. This is a one stop facility. The staff is very attentive and Dr. Mitchell and Dr. Moore really know their stuff. I feel fortunate to have found this facility. There is plenty of parking in the lot or street. If you are looking to rehab from true professionals, this is the place.

I visited Valencia Sports Medicine and Rehabilitation for about two months to recover from a back…read moreinjury. While the staff were competent and professional, I felt that their approach to physical therapy could have been more tailored to my specific needs. The therapy seemed a bit too generic, and I didn't receive the targeted attention I was hoping for. Ultimately, I turned to the internet and found a physical therapy program that was much more specifically attuned to my issues. This personalized approach made a significant difference in my recovery. Valencia Sports Medicine and Rehabilitation does a decent job, but they could improve by offering more individualized treatment plans. Overall, if you're looking for a general physical therapy experience, this place is adequate. However, if you need a more specific and targeted therapy approach, you might want to explore other options. As far as billing goes, they do not take insurance, and I have very good insurance. I have a PPO plan through my work, and they indicated to me that they don't take insurance and that they are not a preferred provider through the insurance programs. This meant I had to pay out-of-network pricing, resulting in about $125 per session for physical therapy. My wife, on the other hand, received physical therapy for her own injury at another clinic that accepted her insurance and provided excellent care, significantly reducing her out-of-pocket costs. Had I known the quality of their therapy prior to agreeing to pay the out of network pricing, I probably would not have chosen to go to them. I have been recommended to them by a friend and my friend thought they did a great job so I didn't question their pricing because I thought that they would be really good in taking care of my back.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

My family had been to 4 physical therapy offices in the area - one on Tourney Rd, pne on McBean,…read moreone further down in Newhall on The Old Rd, and this one. Progressive Physical Therapy is the BEST one of the four. Front desk, administration, billing, therapists, clinic vibes. This the best one. They take both adults and age appropriate kids.

Kirsten Jean Cabrera has been my physical therapist for almost a year now due to my age and the…read moreoperations I have had to endure. she has shown nothing but a professional outlook on my situation. She is a very compassionate and knowledgeable young lady, and she truly cares about my recovery in order for me to regain my physical stability in life. I thank her and progressive for getting me back on my feet again (literally). Thank you again Ms. Cabrera!

All of the therapists and aids at this location were wonderful. I am almost through with my therapy…read moreand it has been well worth it for me as it will probably keep me out of surgery.

Staff full of kids who waste your time talking on their phone and with coworkers: what could take…read more30 minutes takes two hours to complete your therapy! They do not assist you with your exercises - they show once then leave for a long leaving you to wait for them to return. The front staff: the gal who sits upfront facing the entrance door needs assistance with customer service skills. Rude.

My experience at Next Level Physical Therapy was truly... next level…read more I'm 44 years old, and I've lived with chronic pain since elementary school. For as long as I can remember, I thought it was normal to feel uncomfortable every day. If there's a joint in my body, it's probably locked up at some point and sent pain radiating elsewhere. I just pushed through and accepted it as part of life. That changed the moment I walked in. During my consultation, the physical therapist told me something I had never heard before: it's not normal to live in that much pain--and most of my issues are actually fixable. I honestly couldn't believe it. But I trusted the process, and even during that initial evaluation (not even full treatment yet), they were able to release a significant amount of my pain. By the time I left, I was already feeling dramatically better. The staff is exceptional. Emma at the front desk is incredibly kind, efficient, and welcoming--she made everything seamless from the moment I walked in. Tricia went above and beyond, not only with her knowledge but by helping me clearly understand how to communicate with my doctor so I could get the correct prescription for treatment. That level of care is rare. And I have to mention something small that made a big impression: the paperwork. It was simple, streamlined, and took less than five minutes. No repeating the same information over and over like most medical offices. It sounds minor, but it speaks volumes about how well this place is run. My therapist was outstanding, and I even had the chance to meet other therapists I'll be working with--they were all friendly, knowledgeable, and genuinely invested in helping people heal. The entire environment is positive and energizing. You can feel it the second you walk in--patients are happy to be there, which says everything. The most incredible part? I left with about 75% less pain. And for the first time in over 20 years, I've had multiple days where my body actually feels good. I now look forward to my weekly appointments, which is something I never thought I'd say about physical therapy. I cannot recommend Next Level Physical Therapy enough. If you've been living with pain and thinking it's just "normal," do yourself a favor and go. It might just change your life like it's starting to change mine.

Amending my review as the owner graciously reached out to me to remedy the situation, which I'm so…read moregrateful for. I feel like if I had first been in contact with her and not the lady that dismissed me I wouldn't have had the same reaction. So thankyouuu Amy and I'm sorry that that experience tarnished what otherwise was a lovely consult.

I'm very thankful for the care I received from Daniel, Denice, and the entire team. From the start,…read morethey created an environment that felt both professional and genuinely caring. Recovering from back issues can be physically and emotionally draining, and their warmth, encouragement, and expertise have made a tremendous difference in my progress. Daniel has been especially proactive and considerate in customizing stretches and exercises to rebuild my strength and mobility. It's obvious that he truly cares about finding the best approach for each patient, and I always felt supported and listened to throughout the process. Denice has also been wonderfully kind, attentive, and encouraging every step of the way. What stands out most about this practice is not just the high level of professional knowledge but the human touch behind it. Everyone on staff treats patients with patience, respect, and genuine kindness, and that care shows in everything they do. I'm truly grateful for all their help and wholeheartedly recommend them to anyone looking for excellent physical therapy.

4/23/2026: Mom started coming to this beautiful facility for PT because Medicare pressed the pause…read morebutton on Home Health Care PT visits.. and I'm not mad! It's her 4th visit and I feel like she is getting more benefit than she did from 4 months of in-home PT. No shade thrown on the therapist, he was fantastic! I just think the more formal environment of the facility makes a difference, and her DPT Daniel has a great rapport with her. He doesn't assume that at 94 she isn't capable and he raises the bar for her ~ and she's motivated to meet the bar! I'm perfectly happy to continue bringing her in for her workouts to discover her inner ninja!