I have been coming here for three weeks so far and I absolutely love this therapy center. I come…read morefor occupational therapy and I have the pleasure of having Stephanie as my therapist and she is beyond amazing. She's very personable and has a very great attitude, and cares about her patients . Exercise that she makes me do is actually working slowly, but surely, and makes me feel better once I leave, which is a huge plus. It's very professional and I like how they all wear the same shirt to be in uniform and it's a very clean and spacious building. I also like that it's not far from my house and there's no traffic to get here. They have really good apparatus too for your injuries and my favorite is the red light therapy, which works pretty good for certain parts for injured persons. The ladies at the front counter is also very friendly and get the job done when you wanna make your appointment. I highly recommend coming to for your injuries. They also have PT as well. -Marshay D.

The wait to get an appointment was long for the pain i was in but all dr appointments are almost a…read morefew weeks out, so no difference there. My therapist Jonah was amazing and understood my where my pain was coming from. In one visit i feel a significant amount of relief but I am sore which is to be expected. There was not much wait and therapist took his time with me. Highly recommend and will do follow up reviews

Excellent caring staff. Really one of the few medical facilities I have visited.I always look…read moreforward to coming in! I always leave feeling great!

I love this place because it's so pleasant!!! Pleasant office space, music and the highly…read moreattentive and professional staff. I receive a parafin and tens units plus heat; Ultrasound on fingers and wrist, both sides; Then a very good nassage of my hands and upper back of neck, emphasizing my stiff muscles and knots. Imo, the therapy received produced 80% improvement in my finger stiffness and wrist weaknesses. Also improved my stiff neck muscles at least 50%. Highly recommend!!

We were Impressed w/ this place, full of nice caring staff & cleanliness of the facility. Special…read morethanks to these wonderful ladies for all the assistance & services rendered to our aunt's rehab stay... Marilyn Bartolome DON Anne Tiongson, Melchu, Veronica , Jennifer, Enric & Luella plus the CNAs. Thank you & keep up the good work

Some of the people here were very nice but overall their service was lacking : Mom is a diabetic…read moreand she was consistently given high sugar content The rooms are 3 to a room and too crowded. When they try to rest the hallways are noisy with staff chatting. Overall not satisfied

Therapy is designed to specific condition. Therapists are friendly and engaging. They are…read moreknowledgeable. They take their time. Joey is excellent

Worst experience I ever had. Scheduling manager constantly made mistakes scheduling double booked…read moreme and then refused to have me seen. I just had a stroke and showed no concern. DO NOT USE. Also wasn't treated for an amount of time as allowed by my insurance.

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

I'm very thankful for the care I received from Daniel, Denice, and the entire team. From the start,…read morethey created an environment that felt both professional and genuinely caring. Recovering from back issues can be physically and emotionally draining, and their warmth, encouragement, and expertise have made a tremendous difference in my progress. Daniel has been especially proactive and considerate in customizing stretches and exercises to rebuild my strength and mobility. It's obvious that he truly cares about finding the best approach for each patient, and I always felt supported and listened to throughout the process. Denice has also been wonderfully kind, attentive, and encouraging every step of the way. What stands out most about this practice is not just the high level of professional knowledge but the human touch behind it. Everyone on staff treats patients with patience, respect, and genuine kindness, and that care shows in everything they do. I'm truly grateful for all their help and wholeheartedly recommend them to anyone looking for excellent physical therapy.

4/23/2026: Mom started coming to this beautiful facility for PT because Medicare pressed the pause…read morebutton on Home Health Care PT visits.. and I'm not mad! It's her 4th visit and I feel like she is getting more benefit than she did from 4 months of in-home PT. No shade thrown on the therapist, he was fantastic! I just think the more formal environment of the facility makes a difference, and her DPT Daniel has a great rapport with her. He doesn't assume that at 94 she isn't capable and he raises the bar for her ~ and she's motivated to meet the bar! I'm perfectly happy to continue bringing her in for her workouts to discover her inner ninja!

I came to New Strength seeking relief from long-standing chronic pain and pelvic floor issues that…read morehad been affecting my daily life for years. From the very first session, Jackie impressed me with her incredible intuition and deep expertise. She truly knows her stuff. She listens carefully, reads the body with remarkable skill, and tailors every treatment exactly to what you need in that moment. Her myofascial release work is transformative. I've experienced noticeable reductions in pain and tension that I didn't think were possible anymore. The pelvic floor therapy has been equally life-changing--gentle, effective, and delivered with such professionalism and care that I always feel completely at ease. Jackie doesn't just treat symptoms; she gets to the root of the problem and empowers you with tools to keep progressing between sessions. Her warm, compassionate approach makes you feel truly seen and supported throughout the healing process. I recommend Jackie to everyone I know who's dealing with pain, pelvic health concerns, or just wants to feel better in their body. If you're considering working with her, don't hesitate! Book that appointment. You'll be so glad you did!

I truly cannot put into words how life changing working with Jackie has been. I came to her in the…read moremost intense, constant pain of my life after seeing multiple doctors and trying other approaches with little to no relief. She was the only person who was actually able to help me. Jackie has an incredible understanding of the pelvic floor and the myofascial system and how the body holds tension. Through hands on pelvic floor work and myofascial release, she took me from debilitating pain to feeling almost zero pain, and I noticed meaningful improvement very quickly. The results were real and noticeable when nothing else had worked. She is compassionate, knowledgeable, and extremely skilled. I always felt heard, respected, and safe in her care. If you are dealing with pelvic pain, back pain, sciatica, or pregnancy or postpartum related issues and feel like you have tried everything, I cannot recommend Jackie enough. She truly changed my quality of life.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

My experience at Next Level Physical Therapy was truly... next level…read more I'm 44 years old, and I've lived with chronic pain since elementary school. For as long as I can remember, I thought it was normal to feel uncomfortable every day. If there's a joint in my body, it's probably locked up at some point and sent pain radiating elsewhere. I just pushed through and accepted it as part of life. That changed the moment I walked in. During my consultation, the physical therapist told me something I had never heard before: it's not normal to live in that much pain--and most of my issues are actually fixable. I honestly couldn't believe it. But I trusted the process, and even during that initial evaluation (not even full treatment yet), they were able to release a significant amount of my pain. By the time I left, I was already feeling dramatically better. The staff is exceptional. Emma at the front desk is incredibly kind, efficient, and welcoming--she made everything seamless from the moment I walked in. Tricia went above and beyond, not only with her knowledge but by helping me clearly understand how to communicate with my doctor so I could get the correct prescription for treatment. That level of care is rare. And I have to mention something small that made a big impression: the paperwork. It was simple, streamlined, and took less than five minutes. No repeating the same information over and over like most medical offices. It sounds minor, but it speaks volumes about how well this place is run. My therapist was outstanding, and I even had the chance to meet other therapists I'll be working with--they were all friendly, knowledgeable, and genuinely invested in helping people heal. The entire environment is positive and energizing. You can feel it the second you walk in--patients are happy to be there, which says everything. The most incredible part? I left with about 75% less pain. And for the first time in over 20 years, I've had multiple days where my body actually feels good. I now look forward to my weekly appointments, which is something I never thought I'd say about physical therapy. I cannot recommend Next Level Physical Therapy enough. If you've been living with pain and thinking it's just "normal," do yourself a favor and go. It might just change your life like it's starting to change mine.

Staffs are attentive and professional and flexible schedules billing payment are all transparent.read more