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    Progress Residential

    1.5 (69 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 3 months ago

    Services - Progress Residential

    Property management

    Buyer's agent

    Listing agent

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    Progress Residential was good till now. Stove went out on Thanksgiving. Heat went out next day. Put in 2 work orders. Jonathan from Progress Residential came out today. Fixed stove and said heat fixed. Heat has yet to come on. He felt. We called and between my wife and I on hold for 2 hours and no one answered. Coldest night of year. This is THE WOREST I HAVE DEALT WITH PROGRESS RESIDENTIAL SO FAR. No one even answered when said 2 minutes, then 5 minutes, then 15 minutes for an hour. Now no one home tomorrow. Better fix it tomorrow. Update call and get 4 different people who are suppose to the "emergency department". Can't come out until tomorrow. Reimbursement for hotel or buying $350 worth heaters. Really! Update, 52 degrees and no one contacted us. All these "emergency work orders" pop up and nothing. Bet there is no response to my review.

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    5 months ago

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    Ask the Community - Progress Residential

    Review Highlights - Progress Residential

    Needless to say, Myleka was the most professional and extremely helpful leasing specialist we've ever encountered!

    Mentioned in 2 reviews

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    MoveZen Property Management

    MoveZen Property Management

    (33 reviews)

    Cat , Cat , Cat!!!! she is amazing , if I can give her a million stars I would do it if Yelp let me…read more. I honestly never in my life was so satisfied with someones work like I was with Cat . She is the best Property manager in the world . her sound judgment on things and her work ethics and her prompt response and experience are top notch . I highly recommend working with this company and with Cat to be specific .

    I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

    Justin Burleson - Premier Agents Network

    Justin Burleson - Premier Agents Network

    (68 reviews)

    Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

    Justin was awesome! He guided us through the entire home selling process and was always easy to…read morecontact. When the time came to put the house on the market it sold in just a few days. We had some challenges with the buyers that Justin handled so professionally. All and all this was a great experience for us. HIGHLY RECOMMEND using Justin!!

    Bev Roberts Rentals - We are a family owned and operated business. We believe working together as a family gives us an advantage over our competitors.

    Bev Roberts Rentals

    (30 reviews)

    As a local REALTOR® who doesn't handle leases and rentals, I routinely refer investor clients and…read morefriends to Bev Roberts Rentals. Those referrals are extremely important to me, as I value my clients and my reputation. Five Stars to the good folks at Bev Roberts Rentals for always making me look good, with their professionalism, friendliness, and responsiveness.

    Absolutely disgusting business. The real estate agent Craig Brockman was the sleaziest "wheeling…read moreand dealing" type real estate agent I have ever encountered. My father owns and rents SEVEN homes so I am very familiar with how these things work. The real estate agent promoted a bidding war between renters for a RENTAL HOME, not a home for purchase mind you. Never in my 20 years of renting have I ever experienced anything like this. He kept vaguely making comments that other applicants were offering more money than the price set by the owner and asking if I wanted to offer more. I offered more and more until I was offering $300 over what the rental price was and he still kept trying to get me to offer more. He would not tell me if my offer was good enough but just kept encouraging I offer more, meanwhile I have no way of knowing if he is completely bluffing. I asked him several times if I should just not bother wasting hours filling out a rental application on their site (where they charge you more than twice what Zillow apps charges you) and paying the money for applications if he already had higher offers. He just kept being vague and wouldn't answer my questions. We submitted our offer and lo and behold, he tells me someone else has offered more. No surprise as when we went to visit the home he acted like he couldn't care less that e were there. It just felt like a money grab for more rental application fees. I then get a call from their application processing team telling me that my application was not even processed since someone else offered more and that I should call Bev Roberts (the owner) and ask for a refund on the application. I spoke to Bev and she was a complete "See You Next Tuesday". Absolutely ZERO compassion. No willingness to work with me and even refund half my app fees since they had not even been processed. Acted like she had no ability to make any exceptions even though she is the OWNER. She was completely uncaring, combative, and rude. I told her she is a bad person and that I would be leaving her a bad review and she said thats fine because she will respond to it and tell people I am unreasonable lol. Sooo good luck with that Bev. You know you and your company are sleazy and money grabbing. Total trump supporter vibes. Not only that but they force you to pay a $35 pet screening free on your application which is an absolute joke. It just asks basic questions about your dog that the application easily could have asked and " screens" absolutely nothing. And the company gets a kick back. I have applied for many homes, some I have gotten and some I have not, I have never felt this taken advantage of. Absolutely GROSS people.

    Progress Residential - propertymgmt - Updated May 2026

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