Stay far away from this business, the gentleman gave me a estimate over the phone and told me to…read moremake $100 deposit. We set up a date to do the repair and then his technician told me that he cannot do the repair which was fine but he refused to give me back my hundred dollar deposit and then he just blatantly refuses to pick up my call and when I do get a hold of him, he got mad at me frustrated and he hung up my phone that is not good business practice

rapid response, punctual! Loved my service! I will be…read morerecommending, thanks again!

My car had a stone chip and I took the Acura RSX in for a glass repair and the tech showed me that…read moreit had skipped across the windshield and actually made 3 chips. They handled the repair professionally and I appreciated that they were so thorough. They offer mobile service (come to you) and I would have done that if I had known. Obviously, the weather plays a role in whether they can do the repair at your site instead of onsite at their location which is East of IL53/355 and North of IL64/North Ave.

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great experience. Very fast communication and scheduling. He was here in 3 days, replaced my entire…read morewindshield in about an hour. Couldn't have been easier, and very reasonably priced. Highly recommend.

They exceeded my expectations! Their service, quick response, and quality of work were outstanding…read more I highly recommend Simple Auto Glass!

Gus is very meticulously about his profession, you get top notch work and a clean outcome! Their…read moreprices don't reflect the quality you get for your money, worth your every dollar and to top that, they come to your driveway or garage. Stop throwing your money away with these big corporations and give ( Gus & Family) A Family owned business an opportunity you won't regret. 5 star work 5 star prices! Thanks again for being Propt & Courteous, I recommend you to the World.

Last week my the windshield on my 2021 Jeep Gladiator was cracked by debris from an uncovered…read moreconstruction truck (Grrrrrr) in Wisconsin. The damage required a windshield replacement. I set an appointment with a corporate auto glass replacement company. When they arrived at my house they informed me they couldn't replace my windshield because a custom light bar "might hurt their tools" and they didn't have a star allen wrench (????) I also waited 4 days for the appointment. I called a custom Jeep shop in the area who referred me to DnB Auto Glass. That was my lucky day. I called DnB and left a message. An hour later I was on the phone with the owner, Frank, who asked for 3 easy pieces of info (via text--yay, why can't all business figure out how to communicate via cell in 2024?), and 5 minutes later, after asking if I wanted factory or aftermarket glass, Frank said: when can you be here? 45 mins later, I was there. 40 minutes after that, I was back on the road home, new factory glass installed professionally and affordably. Frank and his wife were smart, funny, friendly, and efficient. Skip the corporate glass bozos. Call DnB. Frank made my week a whole lot better, a whole lot faster than I imagined possible. I can't recommend this local business enough. Amazing experience all around.

I was driving along the freeway and passed a gravel truck then heard a *click*. Thought nothing of…read moreit until a few days later I was detailing the car and saw the windshield was cracked. Damn it, new car!! I was referred to DnB by a family friend who is an insurance agent and the owner helped me contact the right claims number, helped get the factory glass replaced with factory glass and accommodated my schedule. The work was done perfectly (I am posting this a few weeks later to make sure there aren't any cracks or glue or scratches). I also had my windows tinted and they are perfect. Thanks Frank!

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

i would not recommend these services as there's no phone directly to any location is a call center…read more.. and they asked so many questions is far more expensive than local regular shops .. this review is overall for these businesses name not specifically these location where i couldn't even get an appointment

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

Excellent service. Very professional and took great care when replacing my windshield on my car…read more Looks like it did when it came from factory.

I wanna give a quick shout-out to AA Auto Glass Service Inc. over in Villa Park. Our car got broken…read moreinto the other night (the idiots broke the driver side window to get in). I called them early in the AM just about right when they opened, they were able to get us in at 930a and the window was replaced, glass cleaned up, and blanket that I threw over the driver seat (so I didn't get glass in my crack ) was folded nicely in the backseat. We are definitely grateful they got us in SAME DAY and had they glass replaced before we even finished breakfast. Quick work, great customer service and a good price. Check 'em out if you need glass repairs. 710 N. Princeton Ave. Villa Park, IL 60181 https://www.facebook.com/profile.php?id=100039930142210&mibextid=LQQJ4d

Thank you Monse for helping me out on my window tint. Quick and easy to set up and the process was…read moresmooth!

My daughter, driving on the highway on the day after a snow, got hit by a rock in the windshield…read morefrom a car in front of her. It hit right below the rearview mirror and immediately the crack worsened ( it was a much colder day then we had experienced for a while) and it began spreading right in the middle of the sight line on the driver's side. She was pretty worried that the whole windshield was gonna crumble . Which I told her the glass is made to prevent a blowout, but will definitely impair your view pretty badly. She got to work, and went into her office. After calling me and telling me the situation , I looked around for a place that was nearby her work. I discovered Auto Glass masters, which had a bunch of good reviews and also noted that they were used by insurance companies pretty extensively.. I called the number and talked to Monse. She was very polite. I eventually got her the information she needed to give me a quote called my daughter back and told her the info which she agreed to go ahead with. I called Monse back scheduled a same-day appointment and that was it for my part. The place was within walking distance of my daughter's office . She went there and was treated very well. They explained everything and told her they would call her when they were done. They had called her earlier than the agreed upon appointment, saying she could bring in the car early if she wished. Which is what she did. They changed the windshield out, allowed an hour or so for the adhesive to dry and called her back. My daughter received her car in the early afternoon and was able to complete her workday and drive home in complete safety. Thanks, Auto Glass Masters. Definitely recommend the shop, not only for getting the vehicle in and out on the same day, but for the kindness extended to their customers and patience and answering questions and for promptly responding to our family emergency. Will recommend . An excellent Mom and Pop shop. This is the type of place you should frequent over a big chain place to keep them going and in business!