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    Profound Hospice Care

    5.0 (1 review)
    Open Open 24 hours

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    4 months ago

    Truly an amazing, and very caring team - I would trust them with my own mother! They will be by your love one's side every step of the way.

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    Compassus

    Compassus

    3.3(4 reviews)
    2.3 mi

    Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

    I had a near death experience when I became a patient with Compassus. That was the best day of my…read morelife because a year and two months later I was discharged in good health. I had the best care in the world, best aides, and the very best nurse, Tami Moore Waugh. From the very beginning of this journey she was compassionate, kind, caring, and explained everything so that I could understand it. Whether good or not so good. She kept on top of all my medications and communicated with the doctor if she saw a need for change. She made me feel comfortable with the condition I was in, and would go out of her way to make me more comfortable. Now, praise God, I'm on my own but I miss her terribly. I'm 88 years old so I know it won't be too far off when I may be with Compassus and Tami again. They are fantastic!

    Heavenly Care - our Heavenly Caregiver showing some Heavenly Love to our beautiful client!

    Heavenly Care

    4.1(21 reviews)
    9.8 mi

    We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

    Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

    Photos
    Heavenly Care - Client and Caregiver - together for 12 years!

    Client and Caregiver - together for 12 years!

    Heavenly Care - Owner Alice Latino and Director of Nursing, Casey Ryan

    Owner Alice Latino and Director of Nursing, Casey Ryan

    Heavenly Care - Caregiver Beth showing some Heavenly Love to our beautiful client!

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    Caregiver Beth showing some Heavenly Love to our beautiful client!

    Profound Hospice Care - hospice - Updated May 2026

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