1. Profound Hospice Care

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    Round Rock, TX

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    Profound Hospice Care

    5.0 (1 review)
    Open • Open 24 hours

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    8 months ago

    Truly an amazing, and very caring team - I would trust them with my own mother! They will be by your love one's side every step of the way.

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    Accolade Home Care

    Accolade Home Care

    4.0(4 reviews)
    2.4 mi

    This rehabilitation and nursing services is a # 10 in my books. They give 100% of their time…read more Therapy department will push you to do the best that you can. The facilities are very clean and food is good. And residents are very friendly. They have you doing something all the time. And they also have a beauty shop here

    1st this place used to be called AccentCare and before that something else and now Accolade, so…read morelooks like they are playing the name game !! 1st Let me say the reason for the 1st star review is they were hacked back in June of 2022 and they are just letting their customers know now to protect themselves and offering a free credit monitoring ect the whole we been hacked and required to notify you ect ect... Besides that, they have some good care givers and some not so good caregivers. Trying to get the one you like doesn't seem to work well and you can end up with someone else you never had before or no one at all when someone should have been at your house. The biggest issues is Management and more so Scheduling is the worst, you call to verify someone is coming out and it's a roll of the dice depending who you get on the phone, I can go into a long list of issues, but them being hacked and not letting the customer know for such a long time is just a pisser. Make sure they supply you with what you need, don't go out and but stuff they are getting paid and make sure to get enough of it. Write down when they come out and who ect, and make sure they fill out the log sheet.

    Compassus

    Compassus

    3.3(4 reviews)
    2.3 mi

    I've been meaning to write this for more than a year. I hope I don't need their services again…read moreanytime soon, but I'd recommend Hospice Compassus to anyone. Several of their staff members walked us through an incredibly difficult and chaotic time. This was our second time needing hospice and the difference between Hospice Compassus and the other company was night and day. There is never a time when you need help, kindness, compassion and understanding more, than when a loved one is dying. Save yourself the heartache of being abandoned by caregivers. Go to Compassus first.

    Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

    Sonder Hospice & Palliative Care

    Sonder Hospice & Palliative Care

    4.5(6 reviews)
    20.3 mi

    While my father was in Sonder Hospice Care toward the end of his life the staff was very empathetic…read moreand compassionate. They were angels helping usher him our of this life. The entire staff was available to my family as a means of support. We are truly grateful to have had them by our sides as we experienced the loss of a loved one.

    Our family used Sonder for 1.5 years up until my husband passed in October 2026. On the day he…read morepassed, Sonder was absent, leaving the family without support. Alerted by the nursing home staff the night before that death was imminent, the on-call Sonder nurse made a decision to recommend holding off until the next day for a visit and hadn't remembered to ask about his vital signs. The family asked her to do so. The Sonder nurse later said that they would be around in the morning - which didn't happen. They never came. I found myself alone without any guidance. Yet, I recognize that Sonder delivered excellent care throughout the years, reaching out when called when he was initially in the hospital and later at home. I do believe the care he received helped extend his life as he was only in the nursing home for less than 2 months at the end. They visited regularly - the nursing staff, the chaplain, and CNAs for personal care - and created solid and mindful relationships. Unlike other hospices they didn't push heavy narcotics on you but provided excellent explanations as to how to use these drugs. Thus it is hard to reconcile the excellent care at home and the unfortunate turn of events at his passing. Perhaps what could be improved are communication styles, staff quality and education, or more nurses. In any event, no family should be left alone at the end.

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    Profound Hospice Care - hospice - Updated October 2026

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